Great service! I am a client for life.

Great experience with a great company.  They offered exceptional service.  Thank you for a job well done.

The team at SERVPRO did an excellent job. Will definitely refer Alex and his team.

I was referred to SERVPRO by a family friend. I am so glad I decided to take their recommendation. They were fast, professional, and I know I made the right decision having them clean up after my house flooded.

I came home from vacation to find a water leak. All I can say is thank God the two companies I called near me (Gastonia) didn't answer. It was a Sunday, around dinner time, and SERVPRO of West Mecklenburg County answered on the first ring and said they'd be there within the hour. It became clear very quickly that I was going to have to be moved out of the house and there would be extensive mitigation that would take more than a month. If you have never been through this, please believe me when I tell you the experience of being displaced from your home and all your things is gut-wrenching. However, the SERVPRO team not only handled everything with the utmost care and concern, they also understood the mental toll this kind of scenario takes on the homeowner. My home and I were treated with the utmost respect, kindness and concern. In fact, even as things were being ripped up and blowers/dryers/dehumidifiers were on full force (noisy), I felt oddly calm knowing I could count on this team to help me, to restore my house to normal (which, honestly, they restored to better than original) and that every single drop of moisture had been chased after and dealt with. The team -- Alex, Katarina, Keith, Elaine, Manny, Debora and others -- were hard-working, uncomplaining (it was 108 degrees inside the house at one point) and they clearly knew what they were doing. They are really good people. When it was all over I felt like I was losing a family, which sounds weird but when you go through a trauma like this and people come through for you you can't help but love them. I hope you never have to go through what I went through but if you do, call SERVPRO of West Mecklenburg County. You won't be sorry.

This team (headed by Alex) responded immediately to our call, and, because of their experience, was able to guide us in making a good decision on what to do next. Earlier, we had discovered a minor leak in our washing machine, which had allowed water to slowly accumulate in the sub floor beneath our tile. The damage and the growing mold could not be readily seen, but was present just the same. Once the diagnosis was made and the initial plan was determined, the team set about to complete the demo, dry the subfloor, and mitigate the mold. They were even able to help us temporarily install our new washer and dryer in the garage so we would not be inconvenienced while our utility room was being reconstructed. Throughout it all they worked quickly and professionally and I would not hesitate to hire them again if the need ever arose.

Craig was fantastic, quick to respond, friendly and fair. Took care of some crawl space humidity, Alex was equally great and friendly. Do recommend.

Mold was growing everywhere and we thought there was no option. SERVPRO came in and made everything better. 

We had a great experience with SERVPRO. I could not have asked for anything better.  We would recommend your company to any of our family or friends.

Great service! I am a client for life.

Great experience with a great company.  They offered exceptional service.  Thank you for a job well done.