Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of South Charlotte
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
My washing machine sensor that tells it when to stop filling stopped working. Within four hors of the disaster, SERVPRO of South Charlotte was at my house with fans and dehumidifiers. Within 24 hours they were back to pull the flooring because water had gotten underneath it. They promised completion in 7 weeks and they delivered with flying colors. The entire staff, from the office, to the people in the field, and their subcontractors were all professional, courteous and knowledgeable. I would highly recommend them. Thank you.
SERVPRO of South Charlotte helped us get back in our condo after the unit above us flooded us out. Would highly recommend!
My insurance company contacted SERVPRO when I reported that I had discovered a water leak at my home. SERVPRO was quick to respond with a team to remediate the water damage. Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas. They were very responsive and professional throughout the entire operation. Erin was great at communicating with my adjuster and providing me with regular updates. I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.
Called in a panic and they assured me they would be at my house to take care of it that evening. My cleanup was due to a leak and we all know how quickly mold grows. They arrived and immediately went to work. I could not have asked for better service, professionalism or kindness. I highly recommend SERVPRO of South Charlotte!
SERVPRO services were extraordinarily helpful when we discovered a leak in our kitchen. So helpful to take up the damaged flooring and making sure we were completely dry before installing our new floors. Several visits, always checking and verifying moisture levels made us feel comfortable to proceed with repairs. Great customer service, prompt and professional!
These two ladies went far above their duties. They were always positive and kind. I will never forget them . Thank you for these two people.
My brother had a fire. Nephew was airlifted to the burn center. House and all contents were covered with soot. From the hospital they contacted their agent. He asked around and gave them a name. They left his son's bedside to meet that person. Promises were given but the house and contents were left in much worse shape than when they started. That's where I come in. We met his agent and a rep of the other company and more promises were made to rectify the "unacceptable" job. Due to my nephew's condition my brother handed it to me to manage. I gave the other company several more chances and after additional broken promises and my brother's permission, I fired them. Enter Tracie, SERVPRO of South Charlotte. I called to see if the average homeowner's sister could rent an air scrubber and ozone machine so I could breathe while cleaning the soot off myself. She asked for some more information. When she realized none of the mitigation was done she helped walk me through the process and arranged for her Production Specialist to meet with the adjuster and me at house. An estimate was given and she had work started as soon as humanly possible. Despite record rainfall and multiple emails and phone calls from a slightly panicked sister she remained professional and calm throughout. On one of my trips down to check on the house and dog I met Erin. She explained mitigation process and showed me the soot she was removing. I was able to observe her meticulous attention to detail. She wiped every surface of the interior multiple times until they showed no soot. When I called my brother and told him his home was ready for them and it was clean with no smoke smell he was so relieved. We have come out on the other side with a house he can safely bring his son home to. Should we ever need these services again in the future, SERVPRO will be our only contact.
Really appreciated Regina coming out to my home. She does a fabulous job. Pleasant to be around.
Great asset and made the process seamless from the beginning! Wonderful. Very knowledgeable.
My washing machine sensor that tells it when to stop filling stopped working. Within four hors of the disaster, SERVPRO of South Charlotte was at my house with fans and dehumidifiers. Within 24 hours they were back to pull the flooring because water had gotten underneath it. They promised completion in 7 weeks and they delivered with flying colors. The entire staff, from the office, to the people in the field, and their subcontractors were all professional, courteous and knowledgeable. I would highly recommend them. Thank you.
SERVPRO of South Charlotte helped us get back in our condo after the unit above us flooded us out. Would highly recommend!
My insurance company contacted SERVPRO when I reported that I had discovered a water leak at my home. SERVPRO was quick to respond with a team to remediate the water damage. Led by Erin, the SERVPRO team was incredibly hard working and did a fantastic job of addressing the issues and drying out the impacted areas. They were very responsive and professional throughout the entire operation. Erin was great at communicating with my adjuster and providing me with regular updates. I hope I never need to use them again, but to anyone that has been impacted by water or other damage to their home, I can highly recommend SERVPRO.
Called in a panic and they assured me they would be at my house to take care of it that evening. My cleanup was due to a leak and we all know how quickly mold grows. They arrived and immediately went to work. I could not have asked for better service, professionalism or kindness. I highly recommend SERVPRO of South Charlotte!
SERVPRO services were extraordinarily helpful when we discovered a leak in our kitchen. So helpful to take up the damaged flooring and making sure we were completely dry before installing our new floors. Several visits, always checking and verifying moisture levels made us feel comfortable to proceed with repairs. Great customer service, prompt and professional!
These two ladies went far above their duties. They were always positive and kind. I will never forget them . Thank you for these two people.
My brother had a fire. Nephew was airlifted to the burn center. House and all contents were covered with soot. From the hospital they contacted their agent. He asked around and gave them a name. They left his son's bedside to meet that person. Promises were given but the house and contents were left in much worse shape than when they started. That's where I come in. We met his agent and a rep of the other company and more promises were made to rectify the "unacceptable" job. Due to my nephew's condition my brother handed it to me to manage. I gave the other company several more chances and after additional broken promises and my brother's permission, I fired them. Enter Tracie, SERVPRO of South Charlotte. I called to see if the average homeowner's sister could rent an air scrubber and ozone machine so I could breathe while cleaning the soot off myself. She asked for some more information. When she realized none of the mitigation was done she helped walk me through the process and arranged for her Production Specialist to meet with the adjuster and me at house. An estimate was given and she had work started as soon as humanly possible. Despite record rainfall and multiple emails and phone calls from a slightly panicked sister she remained professional and calm throughout. On one of my trips down to check on the house and dog I met Erin. She explained mitigation process and showed me the soot she was removing. I was able to observe her meticulous attention to detail. She wiped every surface of the interior multiple times until they showed no soot. When I called my brother and told him his home was ready for them and it was clean with no smoke smell he was so relieved. We have come out on the other side with a house he can safely bring his son home to. Should we ever need these services again in the future, SERVPRO will be our only contact.
Really appreciated Regina coming out to my home. She does a fabulous job. Pleasant to be around.
Great asset and made the process seamless from the beginning! Wonderful. Very knowledgeable.
About Us
SERVPRO of South Charlotte understands the stress and uncertainty that accompany fire, water, or mold damage. We know how disruptive these events can be to your home or business, and our mission is to provide swift, professional restoration to bring peace of mind during difficult times. Whether it’s your family, employees, or customers relying on you, we’re here to help minimize interruptions and restore normalcy—quickly and efficiently.
Specializing in the cleanup and restoration of residential and commercial properties, SERVPRO of South Charlotte is equipped to handle fire, smoke, water damage, and mold mitigation. With access to state-of-the-art technology and a team of skilled professionals, we are ready to tackle restoration challenges of all sizes.
In 2024, SERVPRO of South Charlotte entered an exciting new chapter under the ownership of Ken Parker, Ramy Malka, Ron Pack, and Nate Hinders. This dynamic team brings a fresh perspective, a wealth of experience, and an unwavering commitment to delivering the highest level of service. Their leadership ensures that every project is approached with dedication and attention to detail, continuing SERVPRO's trusted legacy in the Charlotte community.
Our staff undergoes rigorous training, from SERVPRO’s corporate training programs to achieving industry certifications like those from the IICRC. This commitment to education ensures our team has the expertise to restore your property with care and precision.
Since 1967, SERVPRO has been a name synonymous with trust and excellence in restoration and cleaning services. With a nationwide network of resources and decades of experience, SERVPRO of South Charlotte is ready to respond to your call 24/7, offering local service backed by national strength.
When disaster strikes, you can count on SERVPRO of South Charlotte to be your trusted partner in recovery. Call us today to learn how we can help.
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