SERVPRO of Northeast Charlotte

Not sure who I should relay this message to but very impressed with Taylor and his communication and follow through on everything today. He touched base on the way out, while he was there, and once he completed the job for a run down. He also was super flexible with our request to move the job from Wednesday as originally planned to today. As a homeowner from afar, that communication and flexibility is GREATLY appreciated. So, in essence, job well done so far!

Alrighty, I think that’s got it covered for now. Again, thank you to you and your team. Keep up the great work! Enjoy your weekend!

SERVPRO is awesome. I needed some general cleaning and to get my house pressure washed and boy did I call the right company. It wasn't a lot of work, but they did an excellent job and were quick to get to my house. 

I was very pleased! Very impressed with this SERVPRO. Thank You! I was glad that at each visit I saw the same faces. I appreciated the phone calls and willingness to work with my morning schedule.

We had water damage due to overflowing the bathtub and needed to use SERVPRO. We got an immediate response, they had someone come out within the hour, and it was cost efficient. We definitely recommending using them and will now use them for addition future services! 

The crew were outstanding. Excellent communication skills! Thank You!

I went away on vacation and noticed my toilet had been overflowing when I returned. I called SERVPRO corporate and later received a call from Winston. A team came right out and stated working on my bathroom.  They worked neatly and quickly. KEEP UP THE GOOD WORK 

I had some mold damage in my bathroom. I called SERVPRO and they were great. The technician that came out called ahead and was so polite. After cleaning up the mold the technician shared with me how the company also does repairs. I chose SERVPRO for repairs. It did take some time, but I can't complain. My bathroom looks amazing. When I go take a shower I almost forget I am in my home. Need some work done? You should give these guys a try. THANKS SERVPRO 

SERVPRO of North Central Mecklenburg County has been great. I never knew what a great company SERVPRO was. Last week I was able to go to a training and meet with other SERVPRO franchises. We are all different, but we are all one. One Team! It was great to learn new things, and to speak with others that do the same work as I do. To hear other experiences and what I can do to be more effective in my office. SERVPRO prides itself in customer service, but I also like how important outreach is to the franchises as well. Glad to be a part of a wonderful working environment.

SERVPRO of North Central Mecklenburg County provided good services for my house during my water loss. I had some issues with insurance for my repairs that caused some issues with my job, but Nichole stepped in. Nichole provided great customer services, responded to text, and calls promptly and if I needed her to come out to my house she was there. 

Not sure who I should relay this message to but very impressed with Taylor and his communication and follow through on everything today. He touched base on the way out, while he was there, and once he completed the job for a run down. He also was super flexible with our request to move the job from Wednesday as originally planned to today. As a homeowner from afar, that communication and flexibility is GREATLY appreciated. So, in essence, job well done so far!

Alrighty, I think that’s got it covered for now. Again, thank you to you and your team. Keep up the great work! Enjoy your weekend!

SERVPRO is awesome. I needed some general cleaning and to get my house pressure washed and boy did I call the right company. It wasn't a lot of work, but they did an excellent job and were quick to get to my house.