About Us
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SERVPRO of Mt. Airy, Pilot Mountain
About Us
Our Owners, Mike and James Gosnell have 18 years + experience in property restoration and commercial construction. This depth of knowledge and ability to serve clients needs are the driving force behind SERVPRO of Mt. Airy, Pilot Mountain's mission.
Mike worked his way through college as a SERVPRO Production Technician and then went to work on the regional and national level of SERVPRO as a Franchise Business Consultant, working with over 100 franchises. After that, he went to work with a large flooring contractor for the next eight years before opening SERVPRO of Mt. Airy, Pilot Mountain. His experience and leadership in growing and leading organizations provides the foundation for our franchise's continued success.
James is a former United States Marine who served in two oversees deployments. After serving, he earned his Bachelor of Finance from the University of South Alabama. Prior to opening this franchise, James was a Project Manager on large scale commercial flooring projects in Florida and North Carolina. He's experienced in managing complex and fast moving construction projects.
SERVPRO of Mt. Airy, Pilot Mountain specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Mt. Airy, Pilot Mountain can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Mt. Airy, Pilot Mountain.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
We had to call them for a water leak, and they were at our house in no time. Because of their quick response and excellent knowledge, they were able to save our solid hardwood floors from damage and our carpet. Once they finished cleaning up and drying out the house we only had to paint a few walls. I would call these guys anytime!!
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.