Meet Our Team
Here to Help® 24/7.
SERVPRO of Kannapolis & China Grove
Britt and Stacy Holcomb
Britt and Stacy Holcomb are the franchise owners of SERVPRO of North Cabarrus. Britt and Stacy have owned several SERVPRO franchises for 20+ years.
Originally from Columbus, Georgia, Britt and Stacy now reside with their two kids in Browns Summit, NC.
Britt has an extensive history in the restoration industry. He has always been in the restoration and has been with SERVPRO for twenty-five years! Britt is certified through SERVPRO for Crew Management, Fire Restoration, and Water Restoration. He is also certified through IICRC for Water Restoration, Applied Structural Drying, and Applied Microbial Remediation Technician.
When he is not working, Britt likes to be out on an ATV, camping, and in general, loves being outdoors. He also likes to travel especially to Vegas, New York, and on cruises.
Mike Gosnell
Mike is our Chief Operating Officer and has over 15 years of restoration and construction experience.
Brian Carlson
Brian is our Director of Training & Development, he has previous experience as a SERVPRO owner and ensures all of our staff is properly trained in restoration!
Darrell Coltrane
Darrell is our Operations Manager for our Concord branch and has been with Team Holcomb for over a year now. Darrell came to us with a background in managerial experience and has helped to exponentially grow the Concord office since its acquisition in 2019!
Alfredo Montero
Alfredo is our restoration supervisor of the Concord branch. He has been with Team Holcomb for over a year, but came to us with previous experience working for SERVPRO in New York and we are so lucky to have him!
Andre Bryant
Andre is a restoration technician and joined Team Holcomb in 2024.
Jorge Moreira
Jorge is a restoration technician and joined Team Holcomb in 2024!
Tim Coffey
Tim is our Director of Construction and has been with Team Holcomb since early 2023. He has a background in construction management and helps ensure our customers get their homes put back together "Like it Never Even Happened."
Chase Menard
Chase is our Project Manager for the Concord and Kannapolis region or Team Holcomb!
Mark Parrish
Mark is our senior estimator for the Concord and Kannapolis region, providing homeowners with mitigation and reconstruction estimates!
Kayle Smith
Kayle is our Director of Administration and holds the office together!
Savanna DeBusk
Savanna is our Job File Coordinator and ensures that all jobs are estimated and documented properly to submit to insurance.
Chelsea Johnson
Chelsea is our Accounts Receivables!
Harley Whitesell
Harley is our Lead Intake and first on the phone to help homeowners!
Ashly Crockett
Ashly is our Director of Business Development and has been with Team Holcomb since 2009!
Brad Rossi
Brad is our Business Development Representative for the Concord and Kannapolis regions, making long-lasting relationships in the community!
Jordyn Holcomb
Jordyn is our Marketing Support Coordinator!
What our
customers are saying
SERVPRO is a great choice for service when you need it! Darryl and Alfredo literally held my hands and walked thru everything. They do the best job for mitigation and recon, customer service is impeccable!
Randy and Andrew performed a great all around service for us. They communicated every step of the way and we would definitely recommend them.
Alfredo was knowledgeable, had good communication and very efficient, in and out, quick every day to check the moisture.
Alfredo and the other employee was great coming to my home when the basement flooded. Thank you so much
We had a water pipe burst in the bathroom while we were out of town. Came back on Christmas Eve morning to find the damage. Called SERVPRO in the afternoon and they were out that evening, Christmas Eve to start the cleanup. Never expected that quick of a response but glad they did
These guys were awesome and very professional. They made a disaster much more bearable.
Great experience during a very stressful time. Alfredo, Jay and Randy were wonderful. They were all very kind, knowledgeable and respectful of my home. They explained the process beginning to end and answered all of my questions. Glad we went with this company.
Excellent friendly and professional service. I would highly recommend this company.
SERVPRO is a great choice for service when you need it! Darryl and Alfredo literally held my hands and walked thru everything. They do the best job for mitigation and recon, customer service is impeccable!
Randy and Andrew performed a great all around service for us. They communicated every step of the way and we would definitely recommend them.
Alfredo was knowledgeable, had good communication and very efficient, in and out, quick every day to check the moisture.
Alfredo was knowledgeable, had good communication and very efficient, in and out, quick every day to check the moisture.
Alfredo and the other employee was great coming to my home when the basement flooded. Thank you so much
We had a water pipe burst in the bathroom while we were out of town. Came back on Christmas Eve morning to find the damage. Called SERVPRO in the afternoon and they were out that evening, Christmas Eve to start the cleanup. Never expected that quick of a response but glad they did
These guys were awesome and very professional. They made a disaster much more bearable.
Great experience during a very stressful time. Alfredo, Jay and Randy were wonderful. They were all very kind, knowledgeable and respectful of my home. They explained the process beginning to end and answered all of my questions. Glad we went with this company.
Excellent friendly and professional service. I would highly recommend this company.
SERVPRO is a great choice for service when you need it! Darryl and Alfredo literally held my hands and walked thru everything. They do the best job for mitigation and recon, customer service is impeccable!
About Us
SERVPRO of Kannapolis & China Grove is a trusted leader in restoration and cleaning services, dedicated to helping homes and businesses recover from unexpected disasters. Locally owned and operated by Britt and Stacy Holcomb, our team is committed to delivering fast, reliable, and high-quality restoration solutions to the community.
As part of Team Holcomb, we provide expert water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We understand that emergencies can happen at any time, which is why we offer 24/7 emergency response to minimize disruption and restore properties efficiently.
With cutting-edge equipment, experienced professionals, and a strong focus on customer satisfaction, SERVPRO of Kannapolis & China Grove is equipped to handle any size loss. From small residential incidents to large commercial restoration projects, our goal is to make damage "Like it never even happened."
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