Meet Our Team
Here to Help® 24/7.
SERVPRO of Elizabeth City / Outer Banks
Sabrina Shoup, Textile Restoration
Sabrina Shoup is our SERVPRO of Elizabeth City/Outer Banks lead Textile Restoration Technician. Sabrina has 5 1/2 years of textile restoration experience and over 15 years in the dry cleaning industry. She is happily married with three children. Sabrina was born in Houston Texas and has lived in many areas due to being a "navy brat". Sabrina loves reading and fishing and would love to be able to rescue all animals. Sabrina says that the best part of working in textile restoration is helping to put peoples lives back together again, especially when they feel like they have no control over their disaster situation.
Certifications: Esporta®; Cleaning System Certified Operator
Andrea Corp
Andrea is our Dispatcher!
Andrew Corp
Andrew is a Project Manager!
Darryl Reid
Darryl is a Crew Chief!
Chad Young
Chad is our General Manager at SERVPRO of Elizabeth City/Outer Banks
Brandi Kimbrough
Meet Brandi Kimbrough! She is our Contents Project Manager at SERVPRO Elizabeth City/Outer Banks.
What our
customers are saying
Did a great job!
Very polite and honest.
Your crew was very helpful, efficient and accommodating in their time here.
The crew was very nice and informative.
Your team leader is very much an asset to your company, very prompt and very professional.
The SERVPRO office staff was courteous, polite and helpful throughout the duration of the job.
I talked with Tracy in the office (very helpful) she called to let me know the men would be getting there earlier, that was ok. The men who did the job were knowledgeable and cleaned the vent in no time.
A testimony from an elderly couple who called us concerned with an odor in their home. Our Estimator, Jason Sims, met with the homeowners to inspect their air duct system.
“Jason Sims did smell what my husband and I could smell but seven other experts coming to our house for this problem, couldn't smell. He spoke on the phone to our Air and Heat man and the owner came to our house and detected a gas leak in our circuit board/panel.
Last Friday both our propane company and air/heat company people came at the same time and did testing according to North Carolina safety laws. Our propane tank was empty. One hundred gallons was put in (it’s a 500-gal tank) and both companies did all testing together. A new board will be put in this Friday. Everyone said that we were very lucky. I said that. Jason saved our lives.
One does not think of a gas leak in the summer...it came and went sometimes very light. Bottom line Jason was the only one who smelled it besides us and he spoke to the company and explained the problem. We are very thankful to him and that is why I reported that we feel that he saved our lives. Luckily, I stopped using the air upstairs when I first started to smell it and always had our windows and sliding door upstairs open. Thank you again to sending him. I called in the morning and he was here by afternoon. Can't ask for better service than that...and he didn't even charge us! :) “
Linda and Richard F.
“I FORGOT THE MOST DRAMATIC PART!!! When Jason took a whiff half way up the stairs he asked, “where is your gas tank?" then we ran out of the house and went to the tank when he bent down, took off the cover and immediately turned off the propane...all the while explaining to me what he was doing and why.... a fine young man :)”
Perfect 10's.
Did a great job!
Very polite and honest.
Your crew was very helpful, efficient and accommodating in their time here.
The crew was very nice and informative.
Your team leader is very much an asset to your company, very prompt and very professional.
The SERVPRO office staff was courteous, polite and helpful throughout the duration of the job.
I talked with Tracy in the office (very helpful) she called to let me know the men would be getting there earlier, that was ok. The men who did the job were knowledgeable and cleaned the vent in no time.
A testimony from an elderly couple who called us concerned with an odor in their home. Our Estimator, Jason Sims, met with the homeowners to inspect their air duct system.
“Jason Sims did smell what my husband and I could smell but seven other experts coming to our house for this problem, couldn't smell. He spoke on the phone to our Air and Heat man and the owner came to our house and detected a gas leak in our circuit board/panel.
Last Friday both our propane company and air/heat company people came at the same time and did testing according to North Carolina safety laws. Our propane tank was empty. One hundred gallons was put in (it’s a 500-gal tank) and both companies did all testing together. A new board will be put in this Friday. Everyone said that we were very lucky. I said that. Jason saved our lives.
One does not think of a gas leak in the summer...it came and went sometimes very light. Bottom line Jason was the only one who smelled it besides us and he spoke to the company and explained the problem. We are very thankful to him and that is why I reported that we feel that he saved our lives. Luckily, I stopped using the air upstairs when I first started to smell it and always had our windows and sliding door upstairs open. Thank you again to sending him. I called in the morning and he was here by afternoon. Can't ask for better service than that...and he didn't even charge us! :) “
Linda and Richard F.
“I FORGOT THE MOST DRAMATIC PART!!! When Jason took a whiff half way up the stairs he asked, “where is your gas tank?" then we ran out of the house and went to the tank when he bent down, took off the cover and immediately turned off the propane...all the while explaining to me what he was doing and why.... a fine young man :)”
Perfect 10's.
About Us
SERVPRO® of Elizabeth City/Outer Banks is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.
Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Elizabeth City/Outer Banks will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Elizabeth City/Outer Banks. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.
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