About Us
Here to Help® 24/7.
SERVPRO of Carteret & East Onslow Counties
About Us
Get ready Crystal Coast, it's Storm Season!
Summer and storm season are here, and as residents of the Crystal Coast, we must be ready for any potential hurricanes or tropical storms that may impact our area. Understanding both the advantages and disadvantages of coastal living, we must take precautions to protect our community and homes. This storm season, let's prioritize safety and preparation.
Here are a few steps to make sure our families and homes are safe this season:
- Practice going to a designated safe shelter for high winds
- Put Together an Emergency Kit: Put together a basic emergency kit. Check emergency equipment, such as flashlights, generators and storm shutters.
- Review Your Insurance Policies: Review your insurance policies to ensure that you have adequate coverage for your home and personal property.
- Food & Water Preparation: When the power goes out that means fridges and other appliance will be out as well, make sure you are stocked up on non perishable food items and lots of water!
- Save your local SERVPRO's number! 910-326-1344
Residential Services: We are a 24/7, 365 Emergency Service Provider
We offer 24-hour damage restoration in the Carteret and East Onslow communities in the Coastal Carolinas. Our services include water damage restoration, fire damage restoration, mold remediation, and biohazard cleanup and decontamination including COVID-19. Our SERVPRO franchise has served the Inner Banks for over 20 years, and we have helped thousands of families and business restore their properties. We're ready to help you, too. We're open 24-hours a day, every days of the year. We're also a Certified IICRC Firm, we are certified in water, mold, and fire restoration. As a full-service disaster restoration company, we also offer repairs and reconstruction. All insurance is accepted.
We are HERE TO HELP and we make it LIKE IT NEVER EVEN HAPPENED! Give us a call today at 910-326-1344
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
Awards
- Expertise Award
Affiliations
- IICRC
- Swansboro Chamber of Commerce
- Carteret County Sheriff's Department
- Onslow County Sheriff's Department
- SERVPRO Industries
- Emerald Isle Police Department
- Swansboro Police Department
What our
customers are saying
Great team! Very timely, professional, wonderful results!
New ownership has made some much needed and refreshing changes. The focus is on meeting all customer needs while performing quality work!!
"Few people have actually experienced the crisis a fire or flood in their home and when it happens, it is devastating and a blow to your sense of security. I am so thankful to SERVPRO for coming in to stop the damage and restore everything back to normal. Your technicians, crew chief Jonathan and assistant Darrin are pross who know what to do and answer any questions, I can recommend SERVPRO to anyone who faces this situation. Service extraordinaire! Shelley was also an important part of the team, excellent work!"
"This was an emergency call on the weekend. Staff met us at the home and provided prompt and courteous customer service. They explain what they needed to do to resolve the issue after a minor water leak to prevent mold and mildew damage. We are very happy with the level of service we received and would not hesitate to hire them again."
Excellent job with reasonable pricing. Professionally done.
SERVPRO was quick to respond, on time and did a great job. Cameron was on time, considerate to my concerns and hard working. We recommend them.
"Great staff great People . Highly recommend them."
The service we received was beyond excellent. I cannot put into words how appreciative our company is for the work SERVPRO completed after we experienced a fire and water damage. Within just a couple of hours of our business being cleared for entry, SERVPRO showed up and worked tirelessly to assist us with our goal of reopening only 48 hours later from the event. The owner personally came to our site and walked through the building to ensure our every need was met. On top of that he purchased dinner for his workers and offered for me to come and join them. I am forever grateful for their assistance during what was an extremely stressful and emotional event. THANK YOU TO YOU AND YOUR TEAM! HR Director, WCY
Outstanding on every level! Under new ownership so ignore any previous negative reviews. Met all of my expectations from repairs to working with my insurance. Do not even think of calling anyone else for restoration services.
Great team! Very timely, professional, wonderful results!
New ownership has made some much needed and refreshing changes. The focus is on meeting all customer needs while performing quality work!!
"Few people have actually experienced the crisis a fire or flood in their home and when it happens, it is devastating and a blow to your sense of security. I am so thankful to SERVPRO for coming in to stop the damage and restore everything back to normal. Your technicians, crew chief Jonathan and assistant Darrin are pross who know what to do and answer any questions, I can recommend SERVPRO to anyone who faces this situation. Service extraordinaire! Shelley was also an important part of the team, excellent work!"
"This was an emergency call on the weekend. Staff met us at the home and provided prompt and courteous customer service. They explain what they needed to do to resolve the issue after a minor water leak to prevent mold and mildew damage. We are very happy with the level of service we received and would not hesitate to hire them again."
Excellent job with reasonable pricing. Professionally done.
SERVPRO was quick to respond, on time and did a great job. Cameron was on time, considerate to my concerns and hard working. We recommend them.
"Great staff great People . Highly recommend them."
The service we received was beyond excellent. I cannot put into words how appreciative our company is for the work SERVPRO completed after we experienced a fire and water damage. Within just a couple of hours of our business being cleared for entry, SERVPRO showed up and worked tirelessly to assist us with our goal of reopening only 48 hours later from the event. The owner personally came to our site and walked through the building to ensure our every need was met. On top of that he purchased dinner for his workers and offered for me to come and join them. I am forever grateful for their assistance during what was an extremely stressful and emotional event. THANK YOU TO YOU AND YOUR TEAM! HR Director, WCY
Outstanding on every level! Under new ownership so ignore any previous negative reviews. Met all of my expectations from repairs to working with my insurance. Do not even think of calling anyone else for restoration services.