Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Specialty Cleaning
Commercial Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Property Damage Restoration
- Highly-Trained Technicians to Minimize Disruption
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Cape Girardeau & Scott Counties
Service Areas
From large to small jobs, we are dedicated to providing commercial cleaning, restoration, and construction needs for your business.
- Commercial Cleaning and Specialty Cleaning for your Business
- Commercial Property Damage Restoration
- Commercial Large Loss
- Commercial Construction Services
Services We Provide
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Commercial Water Damage Restoration
When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.
- 24/7 Emergency Water Removal
- Water Damage Cleanup and Restoration
- Flood Water Removal and Flood Damage Cleanup
- Storm Damage Cleanup and Repair
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Commercial Fire Damage Restoration
We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.
- 24/7 Emergency Service
- Highly-Trained Fire and Smoke Restoration Technicians
- Soot Removal
- Smoke Odor Control
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Commercial Mold Remediation
When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.
- Commercial Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Advanced Mold Remediation
- Commercial Damage Repair Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
Commercial Storm Damage Cleanup
No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of Cape Girardeau & Scott Counties.
- 24/7 Emergency Storm Damage Services
- Commercial Large Loss
- Disaster Recovery Team®
- Small businesses, Retail, and Restaurants
- Hospitals, Universities, Hotels, and Hospitality
- Municipalities and Government Property
What our
customers are saying
Dear Ms. Hastings,
It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.
Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time.
Now it's like this catastrophic event never even happened and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian and your whole team for such an outstanding effort.
Very truly yours,
Darryl ******
SERVPRO, good work, as always.
Brandon and Mac were awesome. Great job, SERVPRO. Very friendly and professional personnel.
Ross did exceptional work on the carpet that I had doubts would even come clean. If there was a score above 10, he should get it.
Great service & friendliness. Pleased.
On July 15, 2013, Southeast Missouri State University experienced the unthinkable, a fire at Dempster Hall, home to the Donald L. Harrison College of Business. Without hesitation the SERVPRO Disaster Recovery Team was on site to help assess the damage and guide the Facilities Management staff through the recovery process.
SERVPRO, with guidance from the Facilities Management staff, hired local sub-contractors to assist with the recovery effort. the cooperation and team effort between all parties involved proved to be successful as the recovery effort of roughly 117,000 sq.ft. was completed in a 6 week period, allowing the University to open the facility on time for Fall Semester.
The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceed the expectations of their slogan "Like it never even happened."
On behalf of Southeast Missouri State University, the faculty, staff and students, we would like to thank SERVPRO for the excellent job done to ensure that Dempster Hall was restored to its original state, allowing the University to open the doors in the short time frame required.
Dear Brian,
I apologize for the delay in sending my thanks to you, your co-workers and SERVPRO for helping us clean up after our roof leak. We were so glad to have the assurance that your team would coordinate a safe clean up. Your ability to come in with your wet vacs and dehumidifiers helped get us back to operations. We were reassured that your diligence prevented mold problems during the process. We were glad you were able to get the subs as well as replace the flooring and repainting necessary.
Thanks again for all your hard work! We hope that we will not have another unforseen thunderstorm in the middle of replacement of a roof but we know where we can get help for those repairs,
Sincerely,
Frankie
Keep staff like Mrs. Jessica Moore--you'll be a very successful company. This little angel came in and made a miracle out of a disastrous carpet nightmare. So sweet and hardworking.
I'd like to think and say God always puts the right people in your path to meet our needs.
All 10s!
Dear Ms. Hastings,
It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.
Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time.
Now it's like this catastrophic event never even happened and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian and your whole team for such an outstanding effort.
Very truly yours,
Darryl ******
SERVPRO, good work, as always.
Brandon and Mac were awesome. Great job, SERVPRO. Very friendly and professional personnel.
Ross did exceptional work on the carpet that I had doubts would even come clean. If there was a score above 10, he should get it.
Great service & friendliness. Pleased.
On July 15, 2013, Southeast Missouri State University experienced the unthinkable, a fire at Dempster Hall, home to the Donald L. Harrison College of Business. Without hesitation the SERVPRO Disaster Recovery Team was on site to help assess the damage and guide the Facilities Management staff through the recovery process.
SERVPRO, with guidance from the Facilities Management staff, hired local sub-contractors to assist with the recovery effort. the cooperation and team effort between all parties involved proved to be successful as the recovery effort of roughly 117,000 sq.ft. was completed in a 6 week period, allowing the University to open the facility on time for Fall Semester.
The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceed the expectations of their slogan "Like it never even happened."
On behalf of Southeast Missouri State University, the faculty, staff and students, we would like to thank SERVPRO for the excellent job done to ensure that Dempster Hall was restored to its original state, allowing the University to open the doors in the short time frame required.
Dear Brian,
I apologize for the delay in sending my thanks to you, your co-workers and SERVPRO for helping us clean up after our roof leak. We were so glad to have the assurance that your team would coordinate a safe clean up. Your ability to come in with your wet vacs and dehumidifiers helped get us back to operations. We were reassured that your diligence prevented mold problems during the process. We were glad you were able to get the subs as well as replace the flooring and repainting necessary.
Thanks again for all your hard work! We hope that we will not have another unforseen thunderstorm in the middle of replacement of a roof but we know where we can get help for those repairs,
Sincerely,
Frankie
Keep staff like Mrs. Jessica Moore--you'll be a very successful company. This little angel came in and made a miracle out of a disastrous carpet nightmare. So sweet and hardworking.
I'd like to think and say God always puts the right people in your path to meet our needs.
All 10s!
About Us
SERVPRO of Cape Girardeau & Scott Counties
is a locally, independently and professionally owned Fire & Water -- Cleanup & Restoration company. With over a century of combined experience, we’re your local #1 trusted leader in the restoration industry. Our team of heroes proudly serves the homes and businesses in the local communities of Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri. We are proud to be situated in the beautiful, vibrant Cape Girardeau community. From fire damage to water damage to storm damage to mold remediation to carpet cleaning, we know how to effectively and efficiently restore your home or business to make it “Like it never even happened.”
As a result of fire damage, water damage or any kind of natural disaster that may occur at your residential or commercial property, we fully understand the stress and headache it can cause. Situations as such can happen when you least expect it. To help mitigate the damage, and to help alleviate some of that stress and headache, SERVPRO of Cape Girardeau & Scott Counties responds quickly and faster to help prevent any secondary damage to your home or business. No damage is too small or too big for us. We offer 24/7 emergency water removal & flood cleanup repair services 365 days of the year. SERVPRO of Cape Girardeau & Scott Counties is with you + your home, with you + your family, and with you + your business. We’re there for you throughout your entire journey.
We firmly believe our employees are our greatest assets. And that’s why we continually invest in our heroes. We focus a heavy concentration on continuing education. This investment affords us the opportunity to better serve our customers every day. SERVPRO of Cape Girardeau & Scott Counties has a team of highly trained, experienced, knowledgeable and qualified employees. We offer certifications for our employees. Furthermore, we ensure we retain our IICRC (Institute of Inspection Cleaning and Restoration) certification. We have a competitive edge above the rest.
Aside from specializing in fire damage, water damage, storm damage, mold remediation, residential and commercial services, we also specialize in professional carpet cleaning services. SERVPRO of Cape Girardeau & Scott Counties was voted #1 in Carpet Cleaning multiple years (2011, 2012, 2015, 2016, 2017 & 2018). The people voted, and they have chosen us as their premier carpet cleaning company. This didn’t happen by happenstance. This happened because of our knowledge, our advanced technology, our highly trained & courteous specialists, our reputation, our experience, our effective products, our exemplary customer service, our leadership team, our promptness. These are all reasons -- and many more -- why people choose SERVPRO of Cape Girardeau & Scott Counties.
Our giving spirit, our integrity, our commitment to our community, our Christian souls are deeply rooted in SERVPRO of Cape Girardeau & Scott Counties’ DNA. We continuously give back and sponsor local events and organizations in our community. Those qualities -- and so many more -- are instilled in us. We pride ourselves on being locally owned, the great work and service we provide our customers and our effective restorative methods. From our team of heroes out in the field to our front office to our marketing team to our leadership team, we all work together as a family to achieve a common goal: create happy customers. Teamwork always makes our dream work. Our exemplary customer service and professionalism are unparalleled. We make our customers our #1 priority. We have a service-first attitude. We believe in service through success. Therefore, we have a positive quality assurance program (QAP). If there is ever an issue, we work hard to resolve it professionally, quickly and effectively.
Get a FREE ESTIMATE for your home or business for any of the services SERVPRO of Cape Girardeau & Scott Counties provides. Call 573-339-1948 to schedule your service today. Or, simply fill out this short form.
OUR HISTORY
Richard Hastings’, Owner and Vice-President of SERVPRO of Cape Girardeau & Scott Counties, humble beginnings with SERVPRO started in 1980 in his home state of Delaware. After a lengthy amount of time as an employee, he decided to purchase the franchise. As SERVPRO as a whole continued to grow, there was an opportunity to add franchises. Richard decided to take a leap of faith; he sold his franchise to his sister and moved to be a SERVPRO pioneer in the state of Missouri. While he was building the first St. Louis franchise, he met his wife Sandy, and they got married in October of 1987. Sandy left her job at KETC (PBS network) in 1988 to join SERVPRO as President and Co-owner. The couple welcomed their beautiful daughter, Brittany, in 1991. Brittany and her husband Mac Davenport are also now co-owners of SERVPRO of Cape Girardeau & Scott Counties and have been with the company since 2016.
As opportunity presented itself once again, Richard sold the St. Louis franchise to start one in Sandy’s hometown of Cape Girardeau in September of 1992. To get the business off the ground, Richard would stay with his mother-in-law in Cape Girardeau when he got jobs while Sandy stayed with Brittany at their home in St. Louis, Missouri, until it was sold. Six months later, in March of 1993, all three of them were able to move into their new home, which was nestled in Southeast Missouri, right in the heart of the Cape Girardeau community.
Together, Richard, Sandy, Brittany, and Mac have built SERVPRO of Cape Girardeau & Scott Counties into the million-dollar business it is today. It’s been a great 29 years in this community, and we are looking forward to longevity. We are working hard every day to achieve and exceed our goals and to help make the SERVPRO® brand into a billion-dollar restoration company. We are on the quest to become the world’s best restoration company. Help us get there by allowing us to serve you in your time of need.
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