Meet Our Team
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SERVPRO of Cape Girardeau & Scott Counties
Richard Hastings
Richard Hastings is the owner and Vice-President of SERVPRO of Cape Girardeau & Scott Counties. He is WRT, ASD, and FST certified. In 1980, Richard started working with SERVPRO in his home state of Delaware and has been at the Cape Girardeau franchise since September 1992. He works alongside his wife Sandy and now his daughter Brittany. His other daughter Sara lives in Delaware along with his grandson Hunter and son Brian (d.2015). Richard is involved in both the Cape Girardeau and Jackson Chamber of Commerce, Cape Girardeau Kiwanis Club, and New McKendree United Methodist Church. He enjoys traveling with family and friends and watching the St. Louis Cardinals. He relaxes by cutting the grass because it gives him time to think and be alone. Along with being the Vice-President of the local franchise, Richard is also the State Director for Missouri.
Sandy Hastings
Sandy Hastings is President and Co-Owner of SERVPRO of Cape Girardeau & Scott Counties and has been here since March 1993. Sandy is involved in the following community organizations: Zonta of Cape Girardeau, P.E.O., Cape Girardeau Evening Lions Club, Cape Girardeau Area Chamber of Commerce, Jackson Chamber of Commerce, Better Business Bureau Board, Leadership Cape Girardeau (Liaison, Leadership Development Committee), New McKendree United Methodist Church (Chancel Choir, Love Handbell Choir, GO Team), and Sikeston BNI. Sandy enjoys working in the garden and being outside, helping with children’s programs at church, going on mission trips to Haiti, and attending plays, musicals, and St. Louis Cardinals games. Along with being President of the local franchise, Sandy is also the State Director for Missouri.
Brittany Davenport
Brittany Davenport is a co-owner at SERVPRO of Cape Girardeau & Scott Counties alongside her husband, Mac. She is certified from the IICRC in WRT (Water Removal Technician) and FSRT (Fire and Smoke Restoration Technician). Brittany manages HR and Accounting and has been with the team since July 2016. When she's not at the office, you can find her with her three young kids, and sometimes you can find the kids at the office! Brittany studied musical theatre and has a Master of Arts degree. Outside of work, she enjoys reading to her kids, being outside, watching the St. Louis Cardinals, cooking, working out with Peloton, and playing flute in the Jackson Municipal bands in the summer.
Mac Davenport
Mac Davenport is co-owner and functional Operations Manger and has been with our team since August 2016. He is WRT, FSRT, and ASD certified by the IICRC and previously worked for SERVPRO of West Kirkwood and Sunset hills for six months while he lived in St. Louis. He and his wife Brittany have three kids: Jonathan, Benjamin, and Mary-Kay. He is currently pursuing his Master of Theology online through Midwestern Baptist Theological Seminary. When he’s not at work or doing school work, he enjoys spending time with family, watching and playing sports, playing with his dog, reading, writing, and serving Jesus.
Christy Moore
Christy Moore is our Office Manager for SERVPRO of Cape Girardeau & Scott Counties. She is ECTP and WRT certified and has an Associate’s Degree in Business Administration. Christy has been a part of our team since February 2013. Her previous work experience in retail management and insurance have equipped her for this position because she not only excels at customer service, but she also has an understanding of how the insurance industry works. Christy is a member of the Jackson Noon Optimist Club. There is nothing she loves to do more than spend time with her best friend and love Kevin and their kids.. They enjoy camping, going on walks, watching movies, and simply being together. Their family also includes Kitty, Duke, and Gibson—their three cats.
Tracy Loughary
Tracy “Lou” Loughary is the Estimator at SERVPRO of Cape Girardeau & Scott Counties. He joined our team in March 2010 and is certified in XActimate, WRT, SRT, ASD, and RRRP. When he is not at work, Tracy enjoys riding his Harley or Can-Am, hunting, fishing, and kayaking. Together, he and his wife Melynda have five children: Shay, Coleton and Haylee Loughary and Allyson and Olivia Jansen. They also have a Saint Bernard named Chrome.
Ross Friese
Ross Friese is a Crew Leader at SERVPRO of Cape Girardeau & Scott Counties. He joined our team in May of 2015 and is WRT, FSRT, and CCT certified by the IICRC. His previous experience includes working for the City of Cape, Parks and Recreation Department. He also just likes to vacuum! Ross enjoys playing with his kids Marshall and Eleanor. They also have a cat named Genesis. When not at work, Ross enjoys relaxing and not keeping a schedule, music, cleaning, reading, and learning new things.
Richard Landers
Richard Landers is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in May 2015 and is WRT, FSRT and ECTP certified. Richard’s strong drive and attention to detail makes him a valued team member. Richard and his wife Sarah have a son, Heath. They also have two dogs and two cats. When Richard is not at work, he likes to play sports, hunt, fish, skydive, and spend time with family and friends.
Trent Sizemore
Trent Sizemore is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in June 2018, but he has worked for us before in the past. He is WRT and FSRT certified by the IICRC. Before his career at SERVPRO of Cape Girardeau & Scott Counties, he worked at Jackson High School as a custodian for one year. Trent and his wife Katelyn have three dogs: Baby, Bo, and Roxy. When Trent isn't at work, he enjoys spending time with family and friends, playing video games, watching the Colts and St. Louis Cardinals, and sleeping.
Adam Holt
Adam Holt is the Production Manager here at SERVPRO of Cape Girardeau & Scott Counties. He joined our team January 06, 2020. Adam brings a wealth of experience to the table. Prior to his time here, he was the Marketing Coordinator for five years at a hospital facility in Arkansas. Then, he and his family moved to Cape Girardeau. He served as a Patient Care Coordinator for two years for a local medical provider. He was also an Account Executive for one year at a local radio station. Lastly, he was a Service Manager for two years at a local pest control company. He is married to Brandy Holt. Together, they have three children: Brady, who is 9; Luke, who is 6; Abigail, who is 2. Adam is a member of the Jackson Missouri Area Chamber of Commerce, BNI, and Connection Point Church in Jackson, Mo. In his spare time, he enjoys being involved with his church, spending time with his family, and working on projects around the house. He also enjoys fishing and collecting vintage Star Wars, GI Joe toys and memorabilia.
Scott Haskell
Scott Haskell is a Production Technician here at SERVPRO of Cape Girardeau & Scott Counties. He joined our team in September 2018. Scott has two lovely daughters: Erin Sitz and Chantel Reeder. When he’s not at work being a hero to help get homes and businesses back to “Like it never even happened,” as a result of fire or water damage, he enjoys fishing, hiking, reading, playing his guitar, watching sunrises and sunsets, gardening and landscaping. He likes to meet new people and stimulate conversations. He loves his girls dearly and loves to spend quality family time together. Plus, he’s a huge Green Bay Packers fanatic. We’re glad to have Scott part of the SERVPRO of Cape Girardeau & Scott Counties' team of heroes.
Ronald Hale
Ronald Hale is a Production Technician here at SERVPRO of Cape Girardeau & Scott Counties. He officially joined our team in January of 2020. When he is not working, Ronald enjoys camping, fishing, and spending time with his wife and five kids.
Debbie Bailey
Deborah “Debbie” Bailey is a Production Technician here at SERVPRO of Cape Girardeau & Scott Counties. She joined our team in January of 2020. Debbie has one child named Samantha. And she has a pet (a boxer) named Ginger. When she is not working, she enjoys basketball, family time and couponing. We are thrilled to have this hero on our team.
Kyle Glasletter
Kyle Glasletter is a Construction Manager here at SERVPRO of Cape Girardeau & Scott Counties. Kyle started here in March of 2022 after being a self-employed carpenter for 12 years. He has a wife named Heather and two daughters named Macie & Kate. Outside of work, he enjoys spending time with family and hunting.
Echo Garbett
Echo Garbett is a Job File Coordinator here at SERVPRO®; of Cape Girardeau & Scott Counties. She officially joined our team April 19, 2021. Prior to her Admin role here, she served as a Production Technician here, as well. Before her tenure here at SERVPRO®;, Echo worked as a Program Manager for a local home health care service provider and as a Unit Secretary at one of our local hospitals. Echo has three lovely children: Gavin, Josclyn, and Kimberlyn. She also has two pets: a Beagle named Buddy, and a gray fluffy cat named Kit. Echo is involved in the Humane Society of Southeast Missouri and the Parks & Recreation of Cape Girardeau. Outside of work, she enjoys spending time with her children. They love to go hiking, swimming, biking -- anything outdoors. She has family out of state, so they like to travel and visit new places along the way. Painting and going to wineries are also things she enjoys. And Echo absolutely loves gardening. We are happy to have her as part of our family.
Bethany Fields
Bethany Fields is a Job File Coordinator for SERVPRO of Cape Girardeau & Scott Counties. She joined our team in June of 2023.
Brahim Assemaailiy
Brahim is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in August of 2022. He has experience in cleaning, demolition, and organization. Brahim is married to his wife Misty. Outside of work, Brahim enjoys soccer.
Colton Wallace
Colton is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in April of 2022. Colton is WRT and FSRT certified by the IICRC. Outside of work, he enjoys video game, movies, gardening, and hiking. He also has a Golden Doodle named Winston.
Jacob McFarland
Jacob is a Superintendent in our Construction division of SERVPRO of Cape Girardeau & Scott Counties. He is a graduate from CTC for Construction Tech and joined our team in July of 2022. Jacob is WRT certified by the IICR and OSHA-10 certified.
Que Anderson
Que is an intern in our Construction division of SERVPRO of Cape Girardeau & Scott Counties. He joined our team in May of 2023. He is a student at Southeast Missouri State University, where he is studying construction. Que also enjoys playing football for the SEMO Redhawks, gaming, fishing, and watching movies and TV. He also has a Pitbull Terrier named Ciroc.
Rick Fink
Rick is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in January of 2023.
Joe Callahan
Joe Callahan is the Sales & Marketing Manager for the SERVPRO of Cape Girardeau & Scott Counties in Missouri. Joe has multiple Certifications from the IICRC and many other certifications in the Restoration Industry.
What our
customers are saying
Excellent job, professional & very courteous.
I appreciate the assistance of Dan Zembsch in facilitating our carpet cleaning and Richard and Kris’ concerns for my satisfaction.
Very friendly & knowledgeable twosome. Love the spice scent.
Trent and Niki were great. Professional, quick and did a great job.
Very good job. Carpet looks good as can be expected.
Brandon and Mac were awesome. Great job, SERVPRO. Very friendly and professional personnel.
Ross did exceptional work on the carpet that I had doubts would even come clean. If there was a score above 10, he should get it.
Great service & friendliness. Pleased.
They were very friendly and knowledgeable.
Excellent job, professional & very courteous.
I appreciate the assistance of Dan Zembsch in facilitating our carpet cleaning and Richard and Kris’ concerns for my satisfaction.
Very friendly & knowledgeable twosome. Love the spice scent.
Trent and Niki were great. Professional, quick and did a great job.
Very good job. Carpet looks good as can be expected.
Brandon and Mac were awesome. Great job, SERVPRO. Very friendly and professional personnel.
Ross did exceptional work on the carpet that I had doubts would even come clean. If there was a score above 10, he should get it.
Great service & friendliness. Pleased.
They were very friendly and knowledgeable.
About Us
SERVPRO of Cape Girardeau & Scott Counties
is a locally, independently and professionally owned Fire & Water -- Cleanup & Restoration company. With over a century of combined experience, we’re your local #1 trusted leader in the restoration industry. Our team of heroes proudly serves the homes and businesses in the local communities of Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri. We are proud to be situated in the beautiful, vibrant Cape Girardeau community. From fire damage to water damage to storm damage to mold remediation to carpet cleaning, we know how to effectively and efficiently restore your home or business to make it “Like it never even happened.”
As a result of fire damage, water damage or any kind of natural disaster that may occur at your residential or commercial property, we fully understand the stress and headache it can cause. Situations as such can happen when you least expect it. To help mitigate the damage, and to help alleviate some of that stress and headache, SERVPRO of Cape Girardeau & Scott Counties responds quickly and faster to help prevent any secondary damage to your home or business. No damage is too small or too big for us. We offer 24/7 emergency water removal & flood cleanup repair services 365 days of the year. SERVPRO of Cape Girardeau & Scott Counties is with you + your home, with you + your family, and with you + your business. We’re there for you throughout your entire journey.
We firmly believe our employees are our greatest assets. And that’s why we continually invest in our heroes. We focus a heavy concentration on continuing education. This investment affords us the opportunity to better serve our customers every day. SERVPRO of Cape Girardeau & Scott Counties has a team of highly trained, experienced, knowledgeable and qualified employees. We offer certifications for our employees. Furthermore, we ensure we retain our IICRC (Institute of Inspection Cleaning and Restoration) certification. We have a competitive edge above the rest.
Aside from specializing in fire damage, water damage, storm damage, mold remediation, residential and commercial services, we also specialize in professional carpet cleaning services. SERVPRO of Cape Girardeau & Scott Counties was voted #1 in Carpet Cleaning multiple years (2011, 2012, 2015, 2016, 2017 & 2018). The people voted, and they have chosen us as their premier carpet cleaning company. This didn’t happen by happenstance. This happened because of our knowledge, our advanced technology, our highly trained & courteous specialists, our reputation, our experience, our effective products, our exemplary customer service, our leadership team, our promptness. These are all reasons -- and many more -- why people choose SERVPRO of Cape Girardeau & Scott Counties.
Our giving spirit, our integrity, our commitment to our community, our Christian souls are deeply rooted in SERVPRO of Cape Girardeau & Scott Counties’ DNA. We continuously give back and sponsor local events and organizations in our community. Those qualities -- and so many more -- are instilled in us. We pride ourselves on being locally owned, the great work and service we provide our customers and our effective restorative methods. From our team of heroes out in the field to our front office to our marketing team to our leadership team, we all work together as a family to achieve a common goal: create happy customers. Teamwork always makes our dream work. Our exemplary customer service and professionalism are unparalleled. We make our customers our #1 priority. We have a service-first attitude. We believe in service through success. Therefore, we have a positive quality assurance program (QAP). If there is ever an issue, we work hard to resolve it professionally, quickly and effectively.
Get a FREE ESTIMATE for your home or business for any of the services SERVPRO of Cape Girardeau & Scott Counties provides. Call 573-339-1948 to schedule your service today. Or, simply fill out this short form.
OUR HISTORY
Richard Hastings’, Owner and Vice-President of SERVPRO of Cape Girardeau & Scott Counties, humble beginnings with SERVPRO started in 1980 in his home state of Delaware. After a lengthy amount of time as an employee, he decided to purchase the franchise. As SERVPRO as a whole continued to grow, there was an opportunity to add franchises. Richard decided to take a leap of faith; he sold his franchise to his sister and moved to be a SERVPRO pioneer in the state of Missouri. While he was building the first St. Louis franchise, he met his wife Sandy, and they got married in October of 1987. Sandy left her job at KETC (PBS network) in 1988 to join SERVPRO as President and Co-owner. The couple welcomed their beautiful daughter, Brittany, in 1991. Brittany and her husband Mac Davenport are also now co-owners of SERVPRO of Cape Girardeau & Scott Counties and have been with the company since 2016.
As opportunity presented itself once again, Richard sold the St. Louis franchise to start one in Sandy’s hometown of Cape Girardeau in September of 1992. To get the business off the ground, Richard would stay with his mother-in-law in Cape Girardeau when he got jobs while Sandy stayed with Brittany at their home in St. Louis, Missouri, until it was sold. Six months later, in March of 1993, all three of them were able to move into their new home, which was nestled in Southeast Missouri, right in the heart of the Cape Girardeau community.
Together, Richard, Sandy, Brittany, and Mac have built SERVPRO of Cape Girardeau & Scott Counties into the million-dollar business it is today. It’s been a great 29 years in this community, and we are looking forward to longevity. We are working hard every day to achieve and exceed our goals and to help make the SERVPRO® brand into a billion-dollar restoration company. We are on the quest to become the world’s best restoration company. Help us get there by allowing us to serve you in your time of need.
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