Meet Our Team
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SERVPRO of Wright County
Shaun - Owner
Meet our owner, Shaun Hickman. Shaun has a solid 20+ years in the restoration field. He has obrtained certifications in Water Damage Restoration Technician (WRT), Applied Structure Drying (ASD), Lead Renovator and Applied Microbial Remediation Technician (AMRT.) When our owner is not in the field you can find him hunting and hanging out with family and friends. Like most Minnesotans in the winter, you would find him rippin’ around on snowmobiles.
Our business motto is to "Create Happy Customers".
Mat
Mat is the Operations Manager at SERVPRO of Wright County.
Theresa
Theresa is the Assistant Operations Manager at SERVPRO of Wright County.
Bo
Bo is the Marketing Manager at SERVPRO of Wright County.
Robert
Robert is an Estimator at SERVPRO of Wright County.
Nate
Nate is a Restoration Manager/Estimator at SERVPRO of Wright County.
Brandon
Brandon is the Commercial Large Loss Team Restoration Manager at SERVPRO of Wright County.
Matt R
Matt is a Restoration Manager at SERVPRO of Wright County.
Jeremy
Jeremy is the Contents Assistant Manager at SERVPRO of Wright County.. He is IICRC certified in Water Damage Restoration Technician (WRT).
Todd
Todd is a Construction Project Managers at SERVPRO of Wright County.
Ken
Ken is a Construction Project Managers at SERVPRO of Wright County.
Laura
Laura is the Human Resources Manager at SERVPRO of Wright County.
Steve
Steve his a Job File Coordinator at SERVPRO of Wright County. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT).
Mark
Mark is the Office Manager's Assistant at SERVPRO of Wright County. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT) and Applied Structural Drying (ASD).
Shanda
Shanda is the Accounts Receivable at SERVPRO of Wright County.
Adam
Adam is the Construction Manager at SERVPRO of Wright County.
Chris
Chris is the Sales Manager at SERVPRO of Wright County. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire & Smoke Damage Restoration (FSRT) and Water Damage Restoration (WRT).
Harley
Harley is is a Production Supervisor at SERVPRO of Wright County.
Kou
Kou is a Carpenter at SERVPRO of Wright County.
Jamey
Jamey is a Production Supervisor at SERVPRO of Wright County. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Trauma & Crime Scene (TCST), Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire & Smoke Damage Restoration (FSRT), and Odor Control (OCT).
Hunter
Hunter is a Restoration Manager at SERVPRO of Wright County.
Joel
Joel is a Production Technician at SERVPRO of Wright County.
Jaxon
Jaxon is the Disposal Consultant at SERVPRO of Wright County.
Mikayla
Mikayla is the Office Manager at SERVPRO of Wright County.
Krystal
Krystal is the Digital Marketing Manager at SERVPRO of Wright County.
Richie
Richie is a Carpenter at SERVPRO of Wright County.
Dakotah
Dakotah is a Contents Supervisor at SERVPRO of Wright County.
Craig
Craig is a Construction Project Manager at SERVPRO of Wright County.
Katie
Katie is the Contents Manager at SERVPRO of Wright County.
Sara
Sara is the Accounting Manager at SERVPRO of Wright County.
Tracy
Tracy is Accounts Payable at SERVPRO of Wright County.
Tyler
Tyler is a Marketing Representative at SERVPRO of Wright County.
John
John is a Commercial Marketing Representative at SERVPRO of Wright County.
Cyndie
Cyndie is a Production Technician (Contents) at SERVPRO of Wright County.
David
David is a Carpenter at SERVPRO of Wright County.
Wyatt
Wyatt is a Production Technician at SERVPRO of Wright County. He is also a member of our Large Loss Response Team.
Ron
Ron is the Sales Estimator at SERVPRO of Wright County.
Giuseppe
Giuseppe is the Commercial Large Loss Assistant Project Manager at SERVPRO of Wright County.
Jacob
Jacob is the Dispatcher at SERVPRO of Wright County.
Jacob
Jacob is a Production Technician (Contents) at SERVPRO of Wright County.
Marissa
Marissa is a Production Technician (Contents) at SERVPRO of Wright County.
Devon
Devon is a Production Technician at SERVPRO of Wright County.
Kingsley
Kingsley is a Production Technician at SERVPRO of Wright County.
Drew
Drew is a Production Technician at SERVPRO of Wright County.
Caleb
Caleb is a Production Technician at SERVPRO of Wright County.
Robert
Robert is a Production Technician at SERVPRO of Wright County.
Tyler
Tyler is a Production Supervisor at SERVPRO of Wright County.
What our
customers are saying
A toilet water line busted on the 3rd floor of our Big Lake home. The water ran for several days unnoticed. Over half of the house had major damage. State Farm recommended Shaun from SERVPRO. Shaun and his team dried out the house, removed flooring, drywall, and insulation. My husband John, a general contractor, was extremely impressed with how we found his house a week later. SERVPRO did an excellent job on our 4,000+ sq ft home. 5 Stars to Shaun at SERVPRO Monticello!
I was extremely pleased with of SERVPRO of Wright County. We had a frozen pipe break that affected half of our basement. SERVPRO came in and took care of everything. They were professional, on-time, very informative, and above all, knew what they were doing. I highly recommend using them if you are in need.
Thanks for getting everything done so quickly. I appreciate your help getting everything done so quickly and easily. I would definitely recommend SERVPRO to anyone that asks, and I have been touting your company to everyone that has asked.
Shaun,
Thank you so much. Everything is great!! I can’t tell you how much I appreciate everything. Everyone did a awesome job!!! I have to say though Jessica was AMAZING!!!! Seriously!!! An example the ledge upstairs I guess when she got up there was pretty bad and she was having a hard time reaching all the way back so I said she didn’t have to do the whole thing or do it at all. So was like oh no way I got this… She did the whole thing without complaining once! She was awesome! She put the fire alarm back in place and it was really hard to get back it took her like ten tries (because it was in an awkward bad position) to get it but she didn’t give up!!! I mean it, she was just awesome!!! Teresa was fantastic too that woman is a HARD worker man… she really gets the job done. The carpet guys were great! They did a wonderful job and boy they are fast.
Thank you so much for your help!! I appreciate everything more then I can say!!!
We couldn't be happier with the work from SERVPRO and their team. They went above and beyond to ensure our home was restored back to normal conditions after the storm. I would recommend them to anyone in the future.
Very Professional and Knowledgeable service tech! Tony was also very pleasant, and efficient! Plus came and called when he said he would! Definitely will use your services again if needed!!
Shaun,
Thank you and your team for all of the work they did to put our house back together. They did an awesome job - looks great. We appreciate the professionalism and expert care throughout the process. Thanks!
They did a fantastic job. The technicians were very easy to work with, they were also very fast. The entire process was every smooth. I would definitely recommend working with them. Thanks guys!
Please thank your crew for all their hard work. It was SO hot out immediately after the fire – almost intolerable. I am not sure how they did or do it, but from my point of view, I would classify it as fairly miraculous. Your crew’s work made the simply impossible to cope with possible. Thank you very much.
A toilet water line busted on the 3rd floor of our Big Lake home. The water ran for several days unnoticed. Over half of the house had major damage. State Farm recommended Shaun from SERVPRO. Shaun and his team dried out the house, removed flooring, drywall, and insulation. My husband John, a general contractor, was extremely impressed with how we found his house a week later. SERVPRO did an excellent job on our 4,000+ sq ft home. 5 Stars to Shaun at SERVPRO Monticello!
I was extremely pleased with of SERVPRO of Wright County. We had a frozen pipe break that affected half of our basement. SERVPRO came in and took care of everything. They were professional, on-time, very informative, and above all, knew what they were doing. I highly recommend using them if you are in need.
Thanks for getting everything done so quickly. I appreciate your help getting everything done so quickly and easily. I would definitely recommend SERVPRO to anyone that asks, and I have been touting your company to everyone that has asked.
Shaun,
Thank you so much. Everything is great!! I can’t tell you how much I appreciate everything. Everyone did a awesome job!!! I have to say though Jessica was AMAZING!!!! Seriously!!! An example the ledge upstairs I guess when she got up there was pretty bad and she was having a hard time reaching all the way back so I said she didn’t have to do the whole thing or do it at all. So was like oh no way I got this… She did the whole thing without complaining once! She was awesome! She put the fire alarm back in place and it was really hard to get back it took her like ten tries (because it was in an awkward bad position) to get it but she didn’t give up!!! I mean it, she was just awesome!!! Teresa was fantastic too that woman is a HARD worker man… she really gets the job done. The carpet guys were great! They did a wonderful job and boy they are fast.
Thank you so much for your help!! I appreciate everything more then I can say!!!
We couldn't be happier with the work from SERVPRO and their team. They went above and beyond to ensure our home was restored back to normal conditions after the storm. I would recommend them to anyone in the future.
Very Professional and Knowledgeable service tech! Tony was also very pleasant, and efficient! Plus came and called when he said he would! Definitely will use your services again if needed!!
Shaun,
Thank you and your team for all of the work they did to put our house back together. They did an awesome job - looks great. We appreciate the professionalism and expert care throughout the process. Thanks!
They did a fantastic job. The technicians were very easy to work with, they were also very fast. The entire process was every smooth. I would definitely recommend working with them. Thanks guys!
Please thank your crew for all their hard work. It was SO hot out immediately after the fire – almost intolerable. I am not sure how they did or do it, but from my point of view, I would classify it as fairly miraculous. Your crew’s work made the simply impossible to cope with possible. Thank you very much.
About Us
At SERVPRO of Wright County, we provide peace to our clients in the most stressful times.
SERVPRO of Wright County comprises a dedicated team of professionals committed to serving our customers with care and excellence. Whether assisting homeowners impacted by natural disasters like floods or addressing the aftermath of man-made incidents such as sump pump failures, we deliver prompt responses, top-notch service, and clear communication throughout the cleanup and restoration phases. Recognizing the distress caused by fire, water, or mold damage, we strive to minimize disruptions to your life and swiftly restore your home or business to its pre-loss condition “like it never even happened.” Our objective is simple: to make the recovery process as seamless as possible for our clients.
SERVPRO of Wright County specializes in cleaning and restoring residential and commercial properties affected by fires, smoke, water damage, or mold infestations. Our team undergoes rigorous training in property damage restoration, ensuring they stay updated with the latest knowledge and techniques. From training at SERVPRO's corporate facility to obtaining certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), our team is well-prepared to restore your property.
Our team members hold various certifications, including IICRC Applied Microbial Remediation, IICRC Applied Structural Drying, IICRC Water Damage Restoration, EPA Lead-Based Paint Renovation and Repair Activities, IICRC Fire & Smoke Damage Restoration Technician, IICRC Odor Control Technician, and American Red Cross First Aid/CPR/AED. Additionally, with the support of SERVPRO's nationwide network of franchises, we have the resources to handle damages of any size.
What sets SERVPRO of Wright County apart is our in-house Construction division, which specializes in rebuilding properties to their pre-loss condition. Whether the damage is extensive or minor, you can trust us to handle the restoration process efficiently and effectively.
About Our Owner
Shaun Hickman, a lifelong Minnesotan, resides in Wright County with his wife, Valerie, and their three children, two of whom are currently employed by SERVPRO of Wright County. Holding a Bachelor of Science degree in Business Management from St. Cloud State University, Shaun is deeply rooted in the restoration industry, boasting over 20 years of experience. He is certified in Water Damage Restoration Technician (WRT), Applied Structure Drying (ASD), Lead Renovator, and Applied Microbial Remediation Technician (AMRT). When not working, Shaun enjoys hunting and spending time with his family and friends, often partaking in winter activities like snowmobiling. Shaun's extensive background in the field underscores his commitment to excellence and punctuality, aligning with our motto of "Creating Happy Customers."
With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.
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