Meet Our Team
Here to Help® 24/7.
SERVPRO of Eagan / Apple Valley
Aaron B.
General Manager
Aaron has recently joined the SERVPRO team and is excited to serve the local community together with this great team. Aaron has worked overseas for over 20 years in business development in real estate and service based industries. He is set to serve alongside this team and is always ready to help!
Cliff W.
Production Manager
Cliff has been with the company since this office opened its doors in 2010. He manages the day-to-day operations of all of our technicians here along with many other things. Cliff has IICRC Certifications for WRT (Water Restoration Technician), ASD (Applied Structural Drying), Lead Renovation and has passed all four ECTP (Employee Certification Training Program) categories, which include Crew/Customer Service, Water Restoration, Fire Restoration, and Carpet & Upholstery Restoration.
Heather M.
Office Manager
Heather is our Office Manager here at SERVPRO of Eagan / Apple Valley. Heather is well-trained, certified, and here to help!
Kent J.
Estimator
Kent is the estimator here at SERVPRO of Eagan / Apple Valley. Kent estimates damage restoration jobs of all sizes and kinds. Kent is well-trained and here to help!
Stacy M.
Cleaning Manager
Stacy has been with the company since March 2012. She runs all of our cleaning, pack outs, and contents inventory on properties that have experienced fire or smoke damage and on any general cleaning jobs as needed. Stacy has passed all four of the ECTP (Employee Certification Training Program) categories, which include Crew/Customer Service, Water Restoration, Fire Restoration, and Carpet & Upholstery Restoration.
Maria S.
Cleaning Tech
Maria is one of our Fire Damage Technicians here at SERVPRO of Eagan / Apple Valley. Maria is well-trained, certified, and here to help!
Emily W.
Cleaning Tech
James R.
Crew Chief
James is our Water Crew Chief here at SERVPRO of Eagan / Apple Valley. James is well-trained, certified, and here to help!
Linda N.
Crew Chief
Linda is our Water Crew Chief here at SERVPRO of Eagan / Apple Valley. Linda is well-trained, certified, and here to help!
Eddie M.
Production Tech
Eddie is our Mold Crew Chief here at SERVPRO of Eagan / Apple Valley. Eddie is well-trained, certified, and here to help!
Jose R.
Production Tech
Jose is one of our Water Production Technicians here at SERVPRO of Eagan / Apple Valley. Jose is well-trained, certified, and here to help!
Chad V.
Production Tech
Eric T.
Production Tech
What our
customers are saying
I called SERVPRO on a Saturday evening and received a call back from a technician within 1 hour and was able to schedule an appt. Cliff was very knowledgeable and gladly answered my questions in detail not to mention the price was reasonable.
I don’t know quite how to start this . . . I want to say Tom and I came home on Sunday afternoon, July 9, to a devastating situation – the water softener in our laundry room malfunctioned and spilled 20,000 gallons of water over a 10 day period in our beloved house. Is that really DEVASTATING? No one died, no one is terminally ill. Albeit it’s a MAJOR pain in the butt, but really, it’s all just STUFF which can (and will) be replaced. We called SERVPRO Eagan/Apple Valley and they were at the house within 2 hours getting drying equipment set-up (THANK YOU VINCE, ANDRE, JAVON!!). I’m SO grateful to these guys. They’ve been diligent in their duties these past weeks. TOTAL professionals!
This whole experience has given me new insight into so-called tragedies. They aren’t the monster we imagine them to be IF we don’t let them take hold of us. Dealing with them in the right way allows our character to take the spotlight.
I guess that’s all I have to say.
Very polite people. They were very careful at keeping everything as clean as possible. Appreciated the removal of shoes during work.
Your employees were extremely courteous, friendly and professional.
I just wanted to send a little note to tell you how wonderful SERVPRO is. I flooded my kitchen and downstairs bedroom right before Thanksgiving. I called SERVPRO in Eagan, MN. From the gal that who answered the phone, to the people who packed my kitchen, they were just great. I will recommend SERVPRO to everyone. My contractor was also impressed by their work.
Five Stars!
Wow! Quick and thorough. My basement flooded and they came to my rescue. They were great with my kids as well. Thank you!
Very honest and upfront. They came right away when I needed them. Would recommend.
Five stars - would recommend.
I called SERVPRO on a Saturday evening and received a call back from a technician within 1 hour and was able to schedule an appt. Cliff was very knowledgeable and gladly answered my questions in detail not to mention the price was reasonable.
I don’t know quite how to start this . . . I want to say Tom and I came home on Sunday afternoon, July 9, to a devastating situation – the water softener in our laundry room malfunctioned and spilled 20,000 gallons of water over a 10 day period in our beloved house. Is that really DEVASTATING? No one died, no one is terminally ill. Albeit it’s a MAJOR pain in the butt, but really, it’s all just STUFF which can (and will) be replaced. We called SERVPRO Eagan/Apple Valley and they were at the house within 2 hours getting drying equipment set-up (THANK YOU VINCE, ANDRE, JAVON!!). I’m SO grateful to these guys. They’ve been diligent in their duties these past weeks. TOTAL professionals!
This whole experience has given me new insight into so-called tragedies. They aren’t the monster we imagine them to be IF we don’t let them take hold of us. Dealing with them in the right way allows our character to take the spotlight.
I guess that’s all I have to say.
Very polite people. They were very careful at keeping everything as clean as possible. Appreciated the removal of shoes during work.
Your employees were extremely courteous, friendly and professional.
I just wanted to send a little note to tell you how wonderful SERVPRO is. I flooded my kitchen and downstairs bedroom right before Thanksgiving. I called SERVPRO in Eagan, MN. From the gal that who answered the phone, to the people who packed my kitchen, they were just great. I will recommend SERVPRO to everyone. My contractor was also impressed by their work.
Five Stars!
Wow! Quick and thorough. My basement flooded and they came to my rescue. They were great with my kids as well. Thank you!
Very honest and upfront. They came right away when I needed them. Would recommend.
Five stars - would recommend.
About Us
OUR STORY
SERVPRO of Eagan/Apple Valley is your local go-to Cleaning, Restoration and Construction company. Independently owned by Trevor Rossum, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Eagan/Apple Valley is is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
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