About Us
Here to Help® 24/7.
SERVPRO of Eagan / Apple Valley
About Us
OUR STORY
SERVPRO of Eagan/Apple Valley is your local go-to Cleaning, Restoration and Construction company. Independently owned by Trevor Rossum, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Eagan/Apple Valley is is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
Service Area
Certifications
- OSHA - Other Training
- CCT - Carpet Cleaning Technician
- CMT - Commercial Carpet Maintenance Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- RCT - Rug Cleaning Technician
- ASD - Applied Structural Drying Technician
- CRT - Color Repair Technician
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- OCT - Odor Control Technician
What our
customers are saying
I called SERVPRO on a Saturday evening and received a call back from a technician within 1 hour and was able to schedule an appt. Cliff was very knowledgeable and gladly answered my questions in detail not to mention the price was reasonable.
I don’t know quite how to start this . . . I want to say Tom and I came home on Sunday afternoon, July 9, to a devastating situation – the water softener in our laundry room malfunctioned and spilled 20,000 gallons of water over a 10 day period in our beloved house. Is that really DEVASTATING? No one died, no one is terminally ill. Albeit it’s a MAJOR pain in the butt, but really, it’s all just STUFF which can (and will) be replaced. We called SERVPRO Eagan/Apple Valley and they were at the house within 2 hours getting drying equipment set-up (THANK YOU VINCE, ANDRE, JAVON!!). I’m SO grateful to these guys. They’ve been diligent in their duties these past weeks. TOTAL professionals!
This whole experience has given me new insight into so-called tragedies. They aren’t the monster we imagine them to be IF we don’t let them take hold of us. Dealing with them in the right way allows our character to take the spotlight.
I guess that’s all I have to say.
Very polite people. They were very careful at keeping everything as clean as possible. Appreciated the removal of shoes during work.
Your employees were extremely courteous, friendly and professional.
I just wanted to send a little note to tell you how wonderful SERVPRO is. I flooded my kitchen and downstairs bedroom right before Thanksgiving. I called SERVPRO in Eagan, MN. From the gal that who answered the phone, to the people who packed my kitchen, they were just great. I will recommend SERVPRO to everyone. My contractor was also impressed by their work.
Five Stars!
Wow! Quick and thorough. My basement flooded and they came to my rescue. They were great with my kids as well. Thank you!
Very honest and upfront. They came right away when I needed them. Would recommend.
Five stars - would recommend.
I called SERVPRO on a Saturday evening and received a call back from a technician within 1 hour and was able to schedule an appt. Cliff was very knowledgeable and gladly answered my questions in detail not to mention the price was reasonable.
I don’t know quite how to start this . . . I want to say Tom and I came home on Sunday afternoon, July 9, to a devastating situation – the water softener in our laundry room malfunctioned and spilled 20,000 gallons of water over a 10 day period in our beloved house. Is that really DEVASTATING? No one died, no one is terminally ill. Albeit it’s a MAJOR pain in the butt, but really, it’s all just STUFF which can (and will) be replaced. We called SERVPRO Eagan/Apple Valley and they were at the house within 2 hours getting drying equipment set-up (THANK YOU VINCE, ANDRE, JAVON!!). I’m SO grateful to these guys. They’ve been diligent in their duties these past weeks. TOTAL professionals!
This whole experience has given me new insight into so-called tragedies. They aren’t the monster we imagine them to be IF we don’t let them take hold of us. Dealing with them in the right way allows our character to take the spotlight.
I guess that’s all I have to say.
Very polite people. They were very careful at keeping everything as clean as possible. Appreciated the removal of shoes during work.
Your employees were extremely courteous, friendly and professional.
I just wanted to send a little note to tell you how wonderful SERVPRO is. I flooded my kitchen and downstairs bedroom right before Thanksgiving. I called SERVPRO in Eagan, MN. From the gal that who answered the phone, to the people who packed my kitchen, they were just great. I will recommend SERVPRO to everyone. My contractor was also impressed by their work.
Five Stars!
Wow! Quick and thorough. My basement flooded and they came to my rescue. They were great with my kids as well. Thank you!
Very honest and upfront. They came right away when I needed them. Would recommend.
Five stars - would recommend.