Very happy with crew attitude and quality!

Our building suffered a large loss due to fire affecting three units. However the amount of water damage covered two floors and 20 units. I called John and within two hours the team of 10 or more showed up, getting straight to work! The blocked off unaffected area’s with plastic to contain the smoke smell, mitigated the water, demolished the fire damage, brought in the Desiccant trailer and when shift came you couldn’t even tell that it was a different crew. I love working with SERVPRO of Southeast Grand Rapids because they are experienced professionals with knowledge above the rest in their field! Thank you for taking care of our facility and ensuring that our residents were not further disturbed from this tragedy.

Ground water came into my home during a recent rain storm SERVPRO extracted and sprayed antimicrobial in all wet areas. Equipment was also placed to float the carpet, allowing it to dry underneath. I was so ecstatic to know I could save the carpet! Thanks SERVPRO of Southeast Grand Rapids for your hard work.

Ground water came in our sunken room. SERVPRO of Southeast Grand Rapids removed the wet pad, extracted water and sprayed antimicrobial sporicidin. The removal of the baseboard was and drilling a hole in the wall is a genius way to dry out the walls preventing mold growth and keep damage cost down. Thanks SERVPRO!

Heavy rain storm hit my property and water flooded my basement through the sliding glass door affecting two rooms. John and Amanda arrived and mitigated the water, removed the carpet pad and sprayed sporicidin to prevent mold growth. I really appreciate the effort and equipment you used to take care of my family.

When a fire devastated half of our church we called SERVPRO of Southeast Grand Rapids to help with restoration of the existing structure in order to continue worshipping in the gym. They came out the day we called them and were very knowledgeable and helpful. They began work immediately on the existing structure and restored the gym cleaner than it was before the fire! They moved very quickly and efficiently and were able to get us in before expected. Thank you Ron Brunink and Randy Oosterheart and the SERVPRO of Southeast Grand Rapids team for your hard work!

We are so thankful to have our house back to one piece! Thanks SERVPRO of Southeast Grand Rapids for your quick response and attention detail to cleaning the soot from our house.

After our house caught fire six months ago, SERVPRO of Southeast Grand Rapids came to clean up the damage. They packed out all of our salvageable contents, stored and cleaned them. Upon construction completion of our home, they brought everything back to our home "Like it never even happened." Thanks guys for everything that you do, we so appreciate it.

Definitely call SERVPRO, responded quickly.  Took care of all the needs, washing painting, Ted is phenomenal with his customer service and knowledge. Technicians handled fragile items with extreme care, cleaned to tip top shape and our home is ready carpet installation.  The levels of professionalism, courtesy, attention to details, and willingness to please us as a customer was superb and very refreshing, especially since I was already stressed from the fire and everything evolving from the fire. Everyone from the supervision team down to the workers on to the crew picking up the equipment for return have each been a great pleasure to work with. Your team has shown us the Light at the end of tunnel. 

Very happy with crew attitude and quality!

Our building suffered a large loss due to fire affecting three units. However the amount of water damage covered two floors and 20 units. I called John and within two hours the team of 10 or more showed up, getting straight to work! The blocked off unaffected area’s with plastic to contain the smoke smell, mitigated the water, demolished the fire damage, brought in the Desiccant trailer and when shift came you couldn’t even tell that it was a different crew. I love working with SERVPRO of Southeast Grand Rapids because they are experienced professionals with knowledge above the rest in their field! Thank you for taking care of our facility and ensuring that our residents were not further disturbed from this tragedy.