Meet Our Team
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SERVPRO of North Calhoun County, Northwest Jackson County
Lance Sommerfeld
Lance is Owner of SERVPRO of North Calhoun, has been for 16+ years. He is IICRC Water Certified, Lead Renovator Certified, Subrogation 1 & 2 certified and ASD Certified. Lance originally started out in the food industry, eventually owning a restaurant/bar for 12 years, prior to owning SERVPRO.
When Lance isn’t busy running his business he takes part in many hobbies, especially playing golf, doing yard work and spending time with his family. Lance has recently taken up running.
Lance has been married to his high school sweetheart, Kathy, for 29 years. Their 3 children keep them busy, 2 daughters, one who is working to become a CPA, who lives in North Carolina, and the other a graduate of Kent State and landed a fashion marketing position with a renowned company in New York, and one son, who is in middle school and an avid golfer and tennis player.
Kathy Sommerfeld
Kathy is the Accounting Manager at SERVPRO of North Calhoun County. She has been with SERVPRO of North Calhoun County for 16+ years. She has a Bachelors of Business Administration in Marketing. Kathy has several years of experience in accounting and analytical skills.
Kathy is married, her husband is Lance, has three children. Two daughters, Alexis and Logan and one son Chase. She also has a family pet, a dog named Booboo. In her spare time she stays busy with her family, as well as golfing, biking and reading. Her well known mantra in the office "take a breath."
Ashton Tanner
Ashton has been with SERVPRO of North Calhoun County approximately 1 year now. Ashton is a Crew Chief with us and has completed SERVPRO LMS certifications in PRODUCTION Technician and Crew Chief 101 and 201. Ashton has also obtained his IICRC Certification in WRT and ASD. As well is forklift certified.
Ashton is a graduate of Harper Creek High School, here locally in Battle Creek, Michigan.
Ashton is married, his wife is Brenna, they recently purchased their first home.
Ashton's hobbies include camping, road trips, off-roading in his jeep and always has upbeat energy.
A couple fun facts about Ashton is he goes by Reece, he is on the path to financial freedom and loves knowledge. He is a sponge.
Archie Hantz
Archie has been with SERVPRO of North Calhoun for 2 years, he has recently been promoted to our Business Office Manager. He has completed SERVPRO LMS Production Technician and Crew Chief 101 and 201 certification, Subrogation 1 certification and is IICRC Certified in WRT, AMRT, ASD and OSHA 10 certified. Archie is also EPA RRP Lead Renovator Certified.
Archie graduated from Harper Creek High School. After graduation Archie enlisted in the Army National Guard, served his time and then entered the work force.
Archie's hobbies include, playing with Paisleigh, riding his motorcycle, nice-fast cars, and working on his home.
Fun facts about Archie, he is a You Tube star and he is always eating. Literally a bottomless pit.
Tim Maxwell
Tim has been with us for approximately year and a half. Tim he holds a Production Manager position with us. He has completed SERVPRO LMS Production Technician and Crew Chief 101 and 201 certifications, as well has obtained his IICRC certifications in WRT, FSRT and OCT and OSHA 10 certification. Tim has also certified in Subrogation I.
Tim comes to us from the manufacturing industry. He grew up in the Climax, MI area and is a graduate of the Climax-Scotts School system.
Tim is married to his wife Alysha, they has two sons named Levi and Logan.
Tim is a huge football fan, specifically Detroit Lions. Some of his other hobbies include camping, fishing and pretty much anything outdoors.
Fun fact about Tim, one of a kind sense of humor.
Tena Sella
Tena has been with SERVPRO of North Calhoun County for just a short time. We brought her on as a receptionist/administrative support person in the office. With her voice and personality, she is perfect for the position. Tena came to us from the equestrian industry. Tena has obtained her IICRC WRT certification.
Tena is originally from Rochester Hills, MI. Moving on to attend Meredith Manor Equestrian Studies. Moving out into the work world following graduation.
Tena is married to her husband Jared. Between them they share several pets, including cats, dog, fish and horses.
Tena's hobbies include, Cosplay, RPG Video Gaming, Horses, and Digital Artistry and traveling.
Two fun fact's about Tena is her extravagant, flamboyant but easy going personality and she has worked on 5 professional horse ranches.
Greg Coonfare
Greg has been with SERVPRO of North Calhoun County for approximately 6 months, he is a Production Crew Chief in training. Greg came to us from the moving industry.
Greg has his OSHA 10 certification.
Greg is from Climax, MI. He was raised and worked on a farm his whole life. After graduation he attended Michigan Career and Tech Institute for welding.
Greg's hobbies include fishing, hunting, gaming, and challenging his dad in hunting and golfing.
Two fun facts about Greg, he is a better golfer than his father and he is an avid gamer.
Lacey Bussler
Lacey has been with SERVPRO of North Calhoun County for approximately 2 months, she is a Production technician. Lacey came to us from the food industry, with 10+ years of management experience.
Lacey is ServSafe certified from the her previous employment.
Lacey is from Battle Creek, MI. She has several siblings, 3 sisters and 2 brothers, which have provided her plenty of nieces and nephews. She is a graduate of Battle Creek Central. Lacey has an amazing wife, Candice of 8 years and 2 beautiful daughters. Lacey loves family time.
Lacey's hobbies include anything to do with water and outdoors, fishing, swimming, walking, hiking etc. She enjoys taking her two dogs, RubyLee and Nala on walks.
Two fun facts about Lacey, she is an amazing cook. Her favorite dish to prepare will include pasta. She is all about her faith.
Sydney Kline
Sydney is an Office Manager at SERVPRO of North Calhoun. Sydney’s strong drive and attention to detail makes her a valued team member. Sydney has been certified by the IICRC for water damage restoration. Sydney is originally from North West Ohio, and moved here this past summer after her transition from active-duty Marine Corps. Sydney spends her free time studying for her degree in Logistics, or catching up on National Geographic and Discovery channel documentaries.
Michael Day
Michael is a production technician at SERVPRO of North Calhoun. Michael is a new member of our team and has started his path to growth as a Production Technician. Michael strives for perfection in his cleaning/restoration services and is a very dedicated and hard-working part of our team. Michael enjoys spending his time relaxing and playing video games when he’s done saving customers’ homes.
Cayden Courter
Cayden is a Crew Chief at SERVPRO of North Calhoun. He has completed our rigorous SERVPRO employee certification training program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training also emphasizes listening skills, customer service, and exceeding our customers expectations. Cayden is also certified with the IICRC in water damage restoration. Cayden’s hobbies include working on classic cars and outdoor activities.
David Sprague
David is a valued team member here at SERVPRO of North Calhoun County. His can do attitude and dedicated work ethic is a great example to all that work with him.
What our
customers are saying
As a Realtor, I recommend SERVPRO all the time for clean-out and clean-up to prepare homes to hit the market. They always respond quickly when I call and give free estimates. Lisa and Nicole are great to work with!!!
Have used SERVPRO of North Calhoun County a couple of times to clean our Aikido dojo mats. Always a great and professional job!
My elderly uncle had a flood in his basement. He lives just outside of the North Calhoun SERVPRO, however Nicole took my call and send someone out immediately. I can't say thank you enough for the care and time you took to help my family!
I've used SERVPRO many many times to clean carpets in my Dad's house. They respond quickly, get in and do a great, professional job of getting all the stains, etc. out and make it "Like it never even happened." just like they advertise! Lisa Nichols and her crew of Ashley and Cody are awesome and really know how to take care of their customers! Great customer service! I highly recommend SERVPRO to everyone!
I am very happy with the work you guys did and will be referring my family and friends for their restoration needs.
I was lucky... my landlord has a key to my office and called me to let me know there was a water line that had broke and that SERVPRO was there cleaning it up. SERVPRO of North Calhoun County was checking in every day on how it was drying up. I highly recommend SERVPRO.
"I couldn't have been more pleased with the time and attention taken with our pipe break in our basement. Called and within an hour SERVPRO was out and pumped out the water, set up numerous fans and dehumidifiers. That started at 10 pm on a Saturday night and they stayed until 3 am Sunday morning to make sure everything was set up and running and that I was alright. Their calculations for the number of fans, astounded me, however after 6 days, my wooden knotty pine paneling was completely dry and we did not have to tear out any walls. There is no smell either. Disinfectant was sprayed on walls and tile flooring. The attention paid to the length of time needed and the daily checking of my walls, and the fans and dehumidifiers, was excellent. Very professional and all of the people who came were so personable. To my surprise they had put all wet things together, and things they thought were dry, in another couple of locations - making it easier to go through. They spent hours with me, going through every single box and plastic tote with me, to make sure everything I had stored was alright. There was daily communication. They just really paid attention to every detail and I would most certainly highly recommend them."
Kyle and David not only did an excellent job, but they were very professional and helpful.
I used SERVPRO of Battle Creek after there was a fire in my kitchen and they were amazing! They came into my house and made everything so much easier to cope with. I've never had a company make me feel so good about something so horrible!
As a Realtor, I recommend SERVPRO all the time for clean-out and clean-up to prepare homes to hit the market. They always respond quickly when I call and give free estimates. Lisa and Nicole are great to work with!!!
Have used SERVPRO of North Calhoun County a couple of times to clean our Aikido dojo mats. Always a great and professional job!
My elderly uncle had a flood in his basement. He lives just outside of the North Calhoun SERVPRO, however Nicole took my call and send someone out immediately. I can't say thank you enough for the care and time you took to help my family!
I've used SERVPRO many many times to clean carpets in my Dad's house. They respond quickly, get in and do a great, professional job of getting all the stains, etc. out and make it "Like it never even happened." just like they advertise! Lisa Nichols and her crew of Ashley and Cody are awesome and really know how to take care of their customers! Great customer service! I highly recommend SERVPRO to everyone!
I am very happy with the work you guys did and will be referring my family and friends for their restoration needs.
I was lucky... my landlord has a key to my office and called me to let me know there was a water line that had broke and that SERVPRO was there cleaning it up. SERVPRO of North Calhoun County was checking in every day on how it was drying up. I highly recommend SERVPRO.
"I couldn't have been more pleased with the time and attention taken with our pipe break in our basement. Called and within an hour SERVPRO was out and pumped out the water, set up numerous fans and dehumidifiers. That started at 10 pm on a Saturday night and they stayed until 3 am Sunday morning to make sure everything was set up and running and that I was alright. Their calculations for the number of fans, astounded me, however after 6 days, my wooden knotty pine paneling was completely dry and we did not have to tear out any walls. There is no smell either. Disinfectant was sprayed on walls and tile flooring. The attention paid to the length of time needed and the daily checking of my walls, and the fans and dehumidifiers, was excellent. Very professional and all of the people who came were so personable. To my surprise they had put all wet things together, and things they thought were dry, in another couple of locations - making it easier to go through. They spent hours with me, going through every single box and plastic tote with me, to make sure everything I had stored was alright. There was daily communication. They just really paid attention to every detail and I would most certainly highly recommend them."
Kyle and David not only did an excellent job, but they were very professional and helpful.
I used SERVPRO of Battle Creek after there was a fire in my kitchen and they were amazing! They came into my house and made everything so much easier to cope with. I've never had a company make me feel so good about something so horrible!
About Us
Our History...
SERVPRO Industries was started in 1967 by Ted and Doris Isaacson as a painting business out of Sacramento, California. Having a background in cleaning and restoration, they decided to restructure the business into a franchiser of cleaning and restoration specialists. The first franchise was sold in 1969 and the company continued to grow, acquiring the Bristol-Meyers Domesticare Division in 1979. In 1988, the company relocated its' headquarters to Gallatin, TN and consisted of 647 franchises at the time. SERVPRO Industries now consists of over 1,700 franchises throughout the United States and Canada.
In 2005, SERVPRO of North Calhoun County was opened by Lance Sommerfeld, Aaron Popp and Fred Tremblay with a staff of about 6 employees. Since joining the communities of North Calhoun County, SERVPRO has provided restoration and mitigation services to business and home owners in Battle Creek and surrounding areas, helping the members of our community at their most desperate time of need. SERVPRO of North Calhoun County specializes in the cleanup and restoration of residential and commercial properties after suffering a loss from a fire, smoke or water damage, as well as many other services such as biohazard, crime scene, and vandalism cleaning, odor neutralization and document drying. We are committed to making your tragedy "Like it never happened!"
Committed to Our Community...
North Calhoun County has been home to our leadership team and many of their families. SERVPRO of North Calhoun County developed relationships with the citizens of Battle Creek and its surrounding areas and take pride in helping the people of these communities. We are invested in making our community a better place and ensuring we can provide the best service possible for our customer's needs. SERVPRO of North Calhoun County proudly partners with agencies throughout the community to help make a difference for the greater Battle Creek area residents, so they can restore their lives back to normal after a disaster has affected them and their loved ones. We work with Community Agencies to help the members of our community that are in a time of need as well, such as: American Red Cross, SAFE PLACE, Southwest Food Bank, Charitable Union and ARC of Calhoun County.
Our Employees...
Our SERVPRO professionals are highly trained and IICRC certified experts in the industry of cleaning, restoration and mitigation. They are trained to focus on saving contents and personal items in an effort to minimize the loss our customers have suffered. Our professionals go through a thorough training program with SERVPRO Corporate as well as IICRC-Industry certifications and continuing education courses, ensuring they will provide the most knowledgeable and effective restoration services there are to be offered. SERVPRO of North Calhoun County has a staff of approximately 20, that are happily ready to assist our customers and get their homes or businesses restored to a pre-loss condition.
Why SERVPRO?...The SERVPRO difference...
SERVPRO of North Calhoun County is committed to honoring the needs of our customers and helping them get their tragic emergency resolved so they can get back to living their lives "Like it never even happened!" We have one of the fastest response times, our experienced team of experts are experienced, trained, caring and understanding to not only help restore or salvage your loss but have the compassion to help our customers through one of the hardest events they will encounter.
If you would like to schedule services for your home or business, please call us today at (269) 963-3033.
Certifications...
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- FRST - Fire & Smoke Damage Restoration Technician
- HST - Health and Safety Technician
- IICRC Certified Firm
- LCT - Leather Cleaning Technician
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- RCT - Rug Cleaning Technician
- RRRP - Lead-based Paint Activities & Renovation
- RRT - Carpet Repair & Re-installation Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
Affiliations...
- Battle Creek Area Chamber of Commerce
- Battle Creek Area Realtors Association
- Better Business Bureau
- Binder Park Zoo
- BNI
- Kiwanis Club
- Rotary Club
- VOCES
Insurance and Payment Information...
For stress free claims process, SERVPRO works with your insurance company to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience:
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