Meet Our Team
Here to Help® 24/7.
SERVPRO of Carleton / Maybee
Stephanie Callahan
Stephanie Callahan is the Sales Marketing Manager at SERVPRO of Carleton/Maybee. Stephanie has been with us since January 2019. She has 15+ years experience in the insurance industry in sales and marketing. Stephanie is also certified from the Institute of Inspection Cleaning and Restoration Certification as a Water Removal Technician.
Kevin Kanyo
Kevin Kanyo is the Lead Estimator here at SERVPRO of Carleton/Maybee. Kevin has been with SERVPRO for 5 years starting as a Water Technician. Kevin is certified from the Institute of Inspection Cleaning and Restoration Certification as a Water Removal Technician, Carpet and Upholstery Cleaning Technician, and also has his lead paint certification.
Renay Fandrich
Renay Fandrich is our Office Administrator here at SERVPRO of Carleton/Maybee. Renay has been with SERVPRO for 9 years starting as our Marketing Manager and moving her way up to her Office Administration position. Renay is also certified from the Institute of Inspection Cleaning and Restoration Certification as a Water Technician and Contents Processing & Handling Technician.
Miguel Hernandez
Miguel Hernandez is the Production Crew Chief here at SERVPRO of Carleton/Maybee. Miguel has been with SERVPRO for 5 years starting as a Water Technician and later being bumped up to Production Crew Chief. Miguel is certified from the Institute of Inspection Cleaning and Restoration Certification as a Water Removal Technician and Carpet Cleaning Technician.
April Apperson
April Apperson is the Administrative Assistant / Job File Coordinator at SERVPRO Of Carleton/Maybee and has been with us since March 2020. She has over 10 years experience in office clerical work, including 5 years in payroll processing. She is the one who answers the phone during regular business hours, schedules appointments, and assists with job file uploads. She is currently learning about Xactimate and the process of building estimates.
What our
customers are saying
Could not have asked for a more courteous and caring crew. They took care of the flood situation for me in no time.
Thank you for the quick and smooth repair of our problem. The men were polite, confident, and comforting as they did their job. We are very grateful and happy. Cleanup was great too. :-)
Everyone was amazing! Stephanie even stopped by and brought coffee and donuts for us! Kevin was on call over the weekend and was there on time to check on things through the weekend! Can't ask for better customer service!
I realize that my situation was unique as I happen to know an employee personally, but literally within an hour of the phone call, someone was there walking me through the process and checking the damage. Even on days when she couldn't physically be there to check on the progress, I received daily text message inquiries from this employee. Thank You!
Absolutely fantastic!!
The workers were very kind and helpful!
Great job by a great team!
On behalf of Betty and myself we would like to thank you and your staff on the outstanding job you did on our cleanup and restoration. From day one you and your staff went above and beyond the call of duty. It made our disaster much easier to cope with.
Also your outside contractors were also very professional and helpful.
Once again Thanks a Million for a tremendous job and good luck in the future.
Thank you once again for your excellent over-all performance in eliminating the nasty mold in my bedroom. The neatness of your work and the assistance in getting my room back in order was sincerely appreciated. Thanks again for a "job well done!" We will not hesitate to recommend you to friends, etc.
Could not have asked for a more courteous and caring crew. They took care of the flood situation for me in no time.
Thank you for the quick and smooth repair of our problem. The men were polite, confident, and comforting as they did their job. We are very grateful and happy. Cleanup was great too. :-)
Everyone was amazing! Stephanie even stopped by and brought coffee and donuts for us! Kevin was on call over the weekend and was there on time to check on things through the weekend! Can't ask for better customer service!
I realize that my situation was unique as I happen to know an employee personally, but literally within an hour of the phone call, someone was there walking me through the process and checking the damage. Even on days when she couldn't physically be there to check on the progress, I received daily text message inquiries from this employee. Thank You!
Absolutely fantastic!!
The workers were very kind and helpful!
Great job by a great team!
On behalf of Betty and myself we would like to thank you and your staff on the outstanding job you did on our cleanup and restoration. From day one you and your staff went above and beyond the call of duty. It made our disaster much easier to cope with.
Also your outside contractors were also very professional and helpful.
Once again Thanks a Million for a tremendous job and good luck in the future.
Thank you once again for your excellent over-all performance in eliminating the nasty mold in my bedroom. The neatness of your work and the assistance in getting my room back in order was sincerely appreciated. Thanks again for a "job well done!" We will not hesitate to recommend you to friends, etc.
About Us
SERVPRO of Carleton/Maybee is a trusted leader in the disaster restoration industry providing 24-hour day, 7 days a week emergency services to both residential and commercial clients. Locally owned and operated, we have deep commitment to our community and surrounding area. We are proud members of the Southern Wayne County Regional Chamber, Dundee Rotary, and Better Business Bureau and always support our local schools and businesses. With a combined 30+ years of experience in disaster restoration and construction, our crew members are IICRC certified and highly trained and dedicated to respond faster to any size disaster. Our office staff are available to answer your questions, work with your insurance company, and help guide you through the restoration process.
No matter the size of the job, we will leave your home or business, "Like it never even happened."
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