Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Excellent experience! My family woke up Christmas morning, to a basement flooded with water. My husband and I were SO hesitant to call since it was a holiday, but we truly didn't know what to do. We called SERVPRO to have the owner answer the call. Chris and Rob came out to my home and started the dry out process. We were shocked and so thankful. Great family, great service and I truly cant thank them enough!
My home had a small kitchen fire. My wife was boiling hot dogs for the kids, and we suddenly had an emergency and had to run out the door- forgetting about the hot dogs and boiling water. Luckily we came home to a home, but there was major smoke damage. We called SERVPRO Brighton/Howell and they were out first thing the next morning working on our home. I can say, I didn't think we would ever get the smell of smoke out, but SERVPRO was able to. Thank you for your time, and patience. I hope we never experience this again, but if we do, we know who to call.
The staff was great. I enjoyed being around them. They made the mess a little better to deal with.
My name is Hanna, I recently had a large home fire on August 1, 2017. Two of your employees Wanda and Kelly were sent to my home to help go through my items and distinguish what items could be salvaged from what items cannot be salvaged.
During such a stressful time in my life I would like to acknowledge these women for their kindness their professionalism and they're caring nature. They treated my home as if it were their own, they went above and beyond to take into consideration things that may be valuable to me and put them to the side even though that was not part of their job.
Items like pictures, children's work, books and even loose changed where placed in a box for me to go through and see if I would like to take any of those items.
They are absolutely the most amazing two people I have come across during this experience and I honestly cannot say enough about how wonderful your employees are. In a world where things are very negative and people are sometimes not so nice I applaud you on being able to choose and hire these wonderful women and I hope that you keep them around and give them the acknowledgement that they deserve because they are The perfect representation of what you would like for your company to stand for.
I had the SERVPRO crews come out to my home to investigate a mold problem I had. I never give all 10 ratings but these guys took excellent care of me and my home.
My wife and I just bought our home in July 2018, we experienced our first water loss ever in January 2019. Our washing machine malfunctioned causing a flood in our laundry room, which then went into the kitchen, the half bath, and down into the basement. All flooring had to go, bathroom gutted, laundry room gutted, and basement down to cement. It was a horrible experience but we cant say enough good things about SERVPRO, and their staff. Carolyn and Chad handled everything in the office, and were always available for questions and there was a clear line of communication. Paul handled our demo work, he was clean, and was kind to my wife as she was emotional about everything. Alex worked as our project manager and went above and beyond during construction. 2 months after everything is complete and we could not be happier. We would HIGHLY suggest using SERVPRO of Brighton/Howell if you ever find yourself with a water loss.
I am writing to let you know how deeply grateful I am for the excellence of service provided by your lead technician, Josh Draper. He (assisted ably and well by Brandon and the rest of the crew) has been absolutely superb in providing caring and competent and sustained attention to my basement issues. Hopefully, my basement will never flood again. If it does, I would never use anyone but you to solve the problem. I suggest you do whatever it takes to keep Josh on your team.
Just wanted to let you know, I received a raving review for Bill and Mike for a claim we have. The customer spoke to them as if they were his friends. Your guys were able to offer the insured trust and comfort while maintaining their professionalism. The insured was quite upset at the beginning of the claim due to the circumstances and it being a holiday weekend. I did not help the situation by pretty much forcing him to let SERVPRO in the home that Friday. I believe the turnaround in his attitude is due solely to Bill and Mike. While it was my first time meeting Mike, I have been impressed by Bill quite a few times. I am always happy when he is on my claims.
We were totally satisfied. Always kept us informed on arrival time and worked around our schedule. Paul & Tim were amazing. I have never had anyone work for me that worked harder than Tim - he worked non stop. Paul was a great leader. They all went over and above to please us.
Excellent experience! My family woke up Christmas morning, to a basement flooded with water. My husband and I were SO hesitant to call since it was a holiday, but we truly didn't know what to do. We called SERVPRO to have the owner answer the call. Chris and Rob came out to my home and started the dry out process. We were shocked and so thankful. Great family, great service and I truly cant thank them enough!
My home had a small kitchen fire. My wife was boiling hot dogs for the kids, and we suddenly had an emergency and had to run out the door- forgetting about the hot dogs and boiling water. Luckily we came home to a home, but there was major smoke damage. We called SERVPRO Brighton/Howell and they were out first thing the next morning working on our home. I can say, I didn't think we would ever get the smell of smoke out, but SERVPRO was able to. Thank you for your time, and patience. I hope we never experience this again, but if we do, we know who to call.
The staff was great. I enjoyed being around them. They made the mess a little better to deal with.
My name is Hanna, I recently had a large home fire on August 1, 2017. Two of your employees Wanda and Kelly were sent to my home to help go through my items and distinguish what items could be salvaged from what items cannot be salvaged.
During such a stressful time in my life I would like to acknowledge these women for their kindness their professionalism and they're caring nature. They treated my home as if it were their own, they went above and beyond to take into consideration things that may be valuable to me and put them to the side even though that was not part of their job.
Items like pictures, children's work, books and even loose changed where placed in a box for me to go through and see if I would like to take any of those items.
They are absolutely the most amazing two people I have come across during this experience and I honestly cannot say enough about how wonderful your employees are. In a world where things are very negative and people are sometimes not so nice I applaud you on being able to choose and hire these wonderful women and I hope that you keep them around and give them the acknowledgement that they deserve because they are The perfect representation of what you would like for your company to stand for.
I had the SERVPRO crews come out to my home to investigate a mold problem I had. I never give all 10 ratings but these guys took excellent care of me and my home.
My wife and I just bought our home in July 2018, we experienced our first water loss ever in January 2019. Our washing machine malfunctioned causing a flood in our laundry room, which then went into the kitchen, the half bath, and down into the basement. All flooring had to go, bathroom gutted, laundry room gutted, and basement down to cement. It was a horrible experience but we cant say enough good things about SERVPRO, and their staff. Carolyn and Chad handled everything in the office, and were always available for questions and there was a clear line of communication. Paul handled our demo work, he was clean, and was kind to my wife as she was emotional about everything. Alex worked as our project manager and went above and beyond during construction. 2 months after everything is complete and we could not be happier. We would HIGHLY suggest using SERVPRO of Brighton/Howell if you ever find yourself with a water loss.
I am writing to let you know how deeply grateful I am for the excellence of service provided by your lead technician, Josh Draper. He (assisted ably and well by Brandon and the rest of the crew) has been absolutely superb in providing caring and competent and sustained attention to my basement issues. Hopefully, my basement will never flood again. If it does, I would never use anyone but you to solve the problem. I suggest you do whatever it takes to keep Josh on your team.
Just wanted to let you know, I received a raving review for Bill and Mike for a claim we have. The customer spoke to them as if they were his friends. Your guys were able to offer the insured trust and comfort while maintaining their professionalism. The insured was quite upset at the beginning of the claim due to the circumstances and it being a holiday weekend. I did not help the situation by pretty much forcing him to let SERVPRO in the home that Friday. I believe the turnaround in his attitude is due solely to Bill and Mike. While it was my first time meeting Mike, I have been impressed by Bill quite a few times. I am always happy when he is on my claims.
We were totally satisfied. Always kept us informed on arrival time and worked around our schedule. Paul & Tim were amazing. I have never had anyone work for me that worked harder than Tim - he worked non stop. Paul was a great leader. They all went over and above to please us.