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Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
The service was good and prompt. The men were neat with their work. They were prompt and accurate with the necessary time frame for the drying time.
I can not say enough about how impressed I was with my service from SERVPRO. Nick and his team were very accommodating and flexible when it came to getting our couch cleaned this winter. The crew that came over did a fantastic job and went above and beyond to make sure there was no mess left behind. I would recommend SERVPRO to everyone and anyone who is looking to get couches or carpets cleaned in the Anne Arundel County area. There customer service is top-notch and there crews are extremely polite.
We called SERVPRO after leaving a sunroof open when it rained. Our car was soaked. From our first phone call- which was answered by a human and not a robot, everyone we dealt with was concerned, professional and reassuring. Craig evaluated our problem and we felt he took a lot of time to assess and explain what needed to be done. Orlando and Josh were at our home expediently and put the machinery in place to resolve the problem. They answered ever question and concern we had - were very reassuring and confident in the approach taken. They were so friendly and approachable that we felt 100% confident that everything would be ok. Everyone we dealt with knew the game plan, had a strong knowledge base, and cared about customer satisfaction. Phone calls were continuous to update us on what was to be done, when, and arrival times. SERVPRO made horrible situation seem resolvable.
Both guys were friendly, professional, and knowledgeable. Did the job quick and thoroughly. Great with my dogs too which was an added bonus
My husband called SERVPRO because our toilet overflowed. The techs were good.
When our toilet overflowed and we had 1/4” of water on the bathroom floor I was referred to SERVPRO. They quickly scheduled an estimator to come out and scheduled service immediately. Once the mitigation cleaners came out they were kind, courteous and detailed with all they did. They were super considerate about my cat throughout the day. Having a manager come out just to make sure everything was running well was an added bonus. The manager communicating with the insurance adjuster while he was present with pictures and videos was the type of professionalism I received. The entire staff was wonderful to work with and I highly recommend the entire team!
I was fortunate to tour SERVPRO of Annapolis/Severna Park with Nick and Kevin and learned how this company operates from their expansive services to their expanded its footprint in Anne Arundel County.
Customer service is their number one priority!
When our toilet overflowed and we had 1/4” of water on the bathroom floor I was referred to SERVPRO. They quickly scheduled an estimator to come out and scheduled service immediately. Once the mitigation cleaners came out they were kind, courteous and detailed with all they did. They were super considerate about my cat throughout the day. Having a manager come out just to make sure everything was running well was an added bonus. The manager communicating with the insurance adjuster while he was present with pictures and videos was the type of professionalism I received. The entire staff was wonderful to work with and I highly recommend the entire team!
I've used SERVPRO in the past and my Nationwide insurance agent advised me to call them again. I had a wonderful experience with the staff. They are the best!
The service was good and prompt. The men were neat with their work. They were prompt and accurate with the necessary time frame for the drying time.
I can not say enough about how impressed I was with my service from SERVPRO. Nick and his team were very accommodating and flexible when it came to getting our couch cleaned this winter. The crew that came over did a fantastic job and went above and beyond to make sure there was no mess left behind. I would recommend SERVPRO to everyone and anyone who is looking to get couches or carpets cleaned in the Anne Arundel County area. There customer service is top-notch and there crews are extremely polite.
We called SERVPRO after leaving a sunroof open when it rained. Our car was soaked. From our first phone call- which was answered by a human and not a robot, everyone we dealt with was concerned, professional and reassuring. Craig evaluated our problem and we felt he took a lot of time to assess and explain what needed to be done. Orlando and Josh were at our home expediently and put the machinery in place to resolve the problem. They answered ever question and concern we had - were very reassuring and confident in the approach taken. They were so friendly and approachable that we felt 100% confident that everything would be ok. Everyone we dealt with knew the game plan, had a strong knowledge base, and cared about customer satisfaction. Phone calls were continuous to update us on what was to be done, when, and arrival times. SERVPRO made horrible situation seem resolvable.
Both guys were friendly, professional, and knowledgeable. Did the job quick and thoroughly. Great with my dogs too which was an added bonus
My husband called SERVPRO because our toilet overflowed. The techs were good.
When our toilet overflowed and we had 1/4” of water on the bathroom floor I was referred to SERVPRO. They quickly scheduled an estimator to come out and scheduled service immediately. Once the mitigation cleaners came out they were kind, courteous and detailed with all they did. They were super considerate about my cat throughout the day. Having a manager come out just to make sure everything was running well was an added bonus. The manager communicating with the insurance adjuster while he was present with pictures and videos was the type of professionalism I received. The entire staff was wonderful to work with and I highly recommend the entire team!
I was fortunate to tour SERVPRO of Annapolis/Severna Park with Nick and Kevin and learned how this company operates from their expansive services to their expanded its footprint in Anne Arundel County.
Customer service is their number one priority!
When our toilet overflowed and we had 1/4” of water on the bathroom floor I was referred to SERVPRO. They quickly scheduled an estimator to come out and scheduled service immediately. Once the mitigation cleaners came out they were kind, courteous and detailed with all they did. They were super considerate about my cat throughout the day. Having a manager come out just to make sure everything was running well was an added bonus. The manager communicating with the insurance adjuster while he was present with pictures and videos was the type of professionalism I received. The entire staff was wonderful to work with and I highly recommend the entire team!
I've used SERVPRO in the past and my Nationwide insurance agent advised me to call them again. I had a wonderful experience with the staff. They are the best!