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Meet Our Team
Here to Help® 24/7.
SERVPRO of Stoneham / Wakefield
Patrick Lavigne
Pat is the owner of SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield. He has been with the franchise since 2010. He likes to be able to help people through a difficult time and helping team members grow personally and professionally. On his free time he likes to spend time with family, friends and anything sports related. His favorite quote is, "Everybody has a plan until they get punched in the mouth" - Mike Tyson
Michelle Lavigne
Michelle has been a part of our SERVPRO family nearly her entire life (her parents founded the Haverhill/Newburyport franchise) though she has only officially been on the team since 2006. She now owns SERVPRO of Haverhill/Newburyport, Danvers/Ipswich and Stoneham/Wakefield along with her husband Pat.
Angel Bodre
Angel is one of our production technicians and has been a part of our team since 2023.
Nury Cardoza
Nury is our Key Accounts Manager and has been with SERVPRO since 1994! Prior to joining the Sales and Marketing Department, she worked as a Production Technician, Production Manager, and almost every other position in the Production Department. Hablo español!
Jake Cole
Jake is part of our construction team and has been with our franchise since 2022.
Nicholas Cunningham-Bowman
Nicholas is one of our estimators and has been a part of our SERVPRO family since 2023.
His certifications include:
- Journeyman Water Restorer
- Journeyman Fire/Smoke Restorer
- Journeyman Textile Cleaner
- WRT, AMRT, CCT, RRT, FSRT, UFT, OCT
Robert Downing
Robert is a member of our Construction Department and has been with the franchise since 2021.
Nick Encarnacion
Nick is a member of our production team and has been with SERVPRO since 2007. Hablo español!
Robert Eveleth
Robert is a Production Technician and has been with SERVPRO since 2020.
Dave Hart
Dave is the founder of SERVPRO of Haverhill/Newburyport and now works as the Warehouse Manager. He has been in the SERVPRO franchise since 1986!
Maureen Hart
Maureen is the founder of SERVPRO of Haverhill/Newburyport and now works in the accounting department. She has been in the SERVPRO franchise since 1986! She loves the people and the flexible hours she gets to work. On her free time she likes to play scrabble, do puzzles and take walks on the beach.
Alex Lazu
Alex is one of our estimators and has been with our franchise since 2023. He is fire, water, and mold certified. Hablo español!
Dylan Lockard
Dylan is a painter and member of our Construction Department. He has been part of our SERVPRO family since 2021.
Stephanie Maglio
Stephanie is our Marketing and Customer Care Coordinator and has been a part of our SERVPRO family since 2020. Prior to being hired, she worked with us as an intern as part of her degree.
Lori Sulesky
Lori is our Construction Administrator and has been a part of the SERVPRO family since 2021.
Donna Sutherby
Donna is one of our Job File Coordinators and has been with the franchise since 1996! Her favorite part about working at SERVPRO is being able to help others and the "family" atmosphere. In her free time she likes to read and spend time with her children and grandchildren. She is certified in water and notary public.
Chris Tompkins
Chris is our Project Manager and has been with the franchise since 2013. He enjoys working at SERVPRO because he can help people through a difficult situation. In his free time he likes to spend time with his wife and 3 kids and go fishing. He is certified in Water, Fire and Smoke, Carpet Cleaning, and a Commercial drying specialist.
Noel Torrissi
Noel is the Construction Manager at SERVPRO. Though he has only been an official member of our team since 2020, he previously worked with us as a subcontractor. Joining the SERVPRO family allows him to mentor a new generation of builders while managing "the best part of the job"- interacting with the customer and seeing the delight on their faces when they see the final product.
Yeimi Velasquez
Yeimi is a production technician who has been with our franchise since 2020. Hablo español!
Josh Welch
Josh is our General Manager and has been with the franchise since 2020.
What our
customers are saying
They came out in an emergency situation late on a Sunday night. I was amazed that we were able to get this service at that time. They did what they could that night and then came back the next day to complete the cleanup. They were a lifesaver in a very tough situation.
As a consumer, I’ve always had an extremely positive experience with SERVPRO! They’re always quick to respond, and resolve any issues I have. I’d highly recommend them to anyone.
Ross, Jerry, Toney, James, a fantastic crew. We had water-leak damage in our kitchen and we could not have been more pleased with their work removing the damage promptly and assisting us with the insurance arrangements. I wouldn't want this to happen again, but if it ever does, I'm calling them.
I would recommend SERVPRO to anyone. They helped make the very best of a bad situation (kitchen flood), and their professionals -- under the guidance of manager Noel Torrissi -- put our custom cabinets, granite counter-tops, and hardwood flooring back to the way they were. "Like it never even happened." Many thanks to all SERVPRO staff and consultants for their kind, courteous, and efficient work!
It was a very good experience working with SERVPRO. The whole crew was awesome! They were very dedicated to the work they did. Alex and Chris were always available and ready to answer any questions that I might have.
I would highly recommend and use SERVPRO in the future. Nicholas was our Estimator and Bobby & Jason were our technicians. They were all fantastic! They were punctual, polite and very professional.
What a great Team! Right from the first call for initial assessment to demo work, thru the restore phase, to the moving back furniture phases, my project went very smooth. Everything was done as planned and scheduled around my crazy schedule. Can’t thank my entire Team for all their hard work, and professionalism throughout the project. Thank you all so much!
Everyone I spoke with at SERVPRO of Stoneham/Wakefield was professional, pleasant, on-time and thorough. I would recommend them highly.
I am very happy with SERVPRO of Stoneham/Wakefield. They gave me a very good response, especially as I called on a Sunday with a flooded basement. Thank you for your quick response and wonderful service.
They came out in an emergency situation late on a Sunday night. I was amazed that we were able to get this service at that time. They did what they could that night and then came back the next day to complete the cleanup. They were a lifesaver in a very tough situation.
As a consumer, I’ve always had an extremely positive experience with SERVPRO! They’re always quick to respond, and resolve any issues I have. I’d highly recommend them to anyone.
Ross, Jerry, Toney, James, a fantastic crew. We had water-leak damage in our kitchen and we could not have been more pleased with their work removing the damage promptly and assisting us with the insurance arrangements. I wouldn't want this to happen again, but if it ever does, I'm calling them.
I would recommend SERVPRO to anyone. They helped make the very best of a bad situation (kitchen flood), and their professionals -- under the guidance of manager Noel Torrissi -- put our custom cabinets, granite counter-tops, and hardwood flooring back to the way they were. "Like it never even happened." Many thanks to all SERVPRO staff and consultants for their kind, courteous, and efficient work!
It was a very good experience working with SERVPRO. The whole crew was awesome! They were very dedicated to the work they did. Alex and Chris were always available and ready to answer any questions that I might have.
I would highly recommend and use SERVPRO in the future. Nicholas was our Estimator and Bobby & Jason were our technicians. They were all fantastic! They were punctual, polite and very professional.
What a great Team! Right from the first call for initial assessment to demo work, thru the restore phase, to the moving back furniture phases, my project went very smooth. Everything was done as planned and scheduled around my crazy schedule. Can’t thank my entire Team for all their hard work, and professionalism throughout the project. Thank you all so much!
Everyone I spoke with at SERVPRO of Stoneham/Wakefield was professional, pleasant, on-time and thorough. I would recommend them highly.
I am very happy with SERVPRO of Stoneham/Wakefield. They gave me a very good response, especially as I called on a Sunday with a flooded basement. Thank you for your quick response and wonderful service.
About Us
SERVPRO of Stoneham/Wakefield specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.
After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.
Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.
Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.
We hold the following licenses & certifications:
- Licensed Home Improvement Contractor
- Licensed Construction Supervisor
- EPA Lead-Safe Contractors License
- Insurance Subrogation Certified
- Certified through the I.A.Q.A. (Indoor Air Quality Assoc)
Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.
When it’s your home or business, you need the brand you know & trust. Call us today! We’re here to help!
