Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Plymouth / Wareham
Jen
General Manager
Jen is our General Manager. She has been with SERVPRO of Plymouth/Wareham for 4 years. Jen is responsible for managing and overseeing all departments, as well as our accounting duties relating to accounts receivable, accounts payable, payroll, and banking.
She also manages and coordinates job files as well as scheduling and handling customer needs. Jen also works with Xactaware (a program we use to estimate all phases of building and repair) to accurately evaluate damages to your home, and what it will take to make it “Like it never even happened.”
When it doubt, ask Jen! She is truly the backbone of this company and we are so lucky to have her.
Jason
Project Manager
Jason is our Project Manager here at SERVPRO of Plymouth/Wareham and has been with us for 3 years. As a Project Manager, Jason must be able to multitask in a high volume fast-paced environment-- which he excels at.
Jason has over 20 years of management experience. It's his job to ensure that all jobs and projects are completed in a timely manner in accordance with IICRC standards and SERVPRO production protocols, policies, and procedures. He is excellent at communicating effectively with not only the Crew Chiefs and Production Technicians, but also with homeowners, insurance adjusters, and insurance companies in regards to water/fire losses.
Jason has the experience and expertise to assess, scope, sketch, and estimate any type of job efficiently and effectively. Jason has successfully managed 4 major Storm Events in different states, with the most recent being Hurricane Florence. We are very happy to have a Project Manager like Jason on our team!
Donald
Crew Chief
Donald is a Crew Chief here at SERVPRO of Plymouth/Wareham. He has been with us for over 3 years and has a Water Removal Technician Certificate from the Institute of Inspection Cleaning and Restoration Certification (IICRC).
As Crew Chief, Donald manages and completes jobs often above and beyond the customer’s satisfaction. This trait is rarely overlooked by the home or property owner, as they always write fabulous things about him on their Customer Satisfaction forms. He is also responsible for responding to service calls 24/7/365, even on holidays.
Donald is also our in house MacGyver. He loves to upkeep and maintain our equipment, vehicles, and/or anything else tech related to ensure everything is in pristine condition and working order. He enjoys adding personal and professional touches for the sake of longevity, and takes pride in doing so. If it ain’t broke- it’s most likely because Donald got to it! We are so grateful to have him on our team.
Ryan
Crew Chief
Ryan is one of our Crew Chiefs as well here at SERVPRO of Plymouth/Wareham. Ryan has been with us for 2 years and is an extremely hard worker. He has attended several of the Storm Events we have participated in over the years.
As a Crew Chief, it is Ryan’s job to help manage and complete jobs to the customer’s satisfaction. He is also responsible for responding to service calls, whether it be during or after hours, 365 days a year.
Ryan works hard to make sure the customer’s needs are always met, and often goes above and beyond. We are very thankful to have Ryan on our SERVPRO team, he takes pride in his work-- and it shows!
Tony
Crew Chief
Tony is a Crew Chief here at SERVPRO of Plymouth/Wareham and has been with us for over 2 years. Tony has been in this industry for decades and brings many, many years of cleanup and restoration knowledge to the table.
It's Tony's job to manage crews and ensure jobs are completed to the customer’s satisfaction. Tony is not afraid to get his hands dirty and works alongside our Production Technicians, teaching them something new every day. He is also responsible for responding to service calls, 24/7/365. We are happy to have Tony on our team!
Geno
Production Technician
Geno is a Production Technician here at SERVPRO of Plymouth/Wareham. He has been with us for a little over 6 months and is a very hard worker.
Geno works hard to make sure the work he performs on all jobs is up to IICRC standards and SERVPRO production guidelines, as well as ensures the customers are completely satisfied. Geno does fabulous work, and alongside his coworkers helps to make everything from Fire/Water Damage to Mold in your home or business "Like it never even happened."
Michelle
Production Technician
Michelle is a Production Technician here at SERVPRO of Plymouth/Wareham. She has been with us for around 2 years and has also been to many of the storm events we have participated in.
Michelle works hard and is a fabulous cleaner; paying great attention to fine detail. As a production Technician, Michelle must ensure the work done is up to IICRC standards and SERVPRO production guidelines. Michelle works with the Crew Chiefs and her fellow Production Techs to complete jobs to the customer's satisfaction. We are so happy to have Michelle on our team!
Adam
Production Technician
Adam is a Production Technician here at SERVPRO of Plymouth/Wareham. He is our newest addition and has been with us for a few months, however, he used to work with us under the old owners for a almost two years so he is trained and has experience.
As a Production Technician, it's Adam's job to ensure the work he does on all jobs is up to IICRC standards and SERVPRO production guidelines. Adam works with his fellow Production Technicians and Crew Chiefs to complete jobs-- and is a great team player.
What our
customers are saying
THANK YOU SO MUCH!!
The members' reaction to the cleaning by your company was so positive and they all stated how quickly and professionally your crew operated.
Having a clean station to come back to after a call is very comforting and one less thing to worry about with all that is going on. Knowing the community cares so much for us means a great deal and the department is very moved by your kind gesture [donating your disinfecting services]
Prompt attention to detail, timely, credible and reliable. Coordinated services for my mother and couldn't be happier. They were most professional in remedying her water damage due to her frozen pipe this winter. Ken was right on top of things--made a lousy situation much less so.
Communication and accessibility during the cleanup process was appreciated and very helpful. This seems to be a very service-oriented company.
I found the personnel worked quickly and efficiently during the four days they were in my house.
...the team demonstrated a sense of urgency. They cared about our situation. They showed up to check the progress when they said they would. Very pleased with process and outcome.
Thanks Jess Haskins! Due to the recent storm in North Carolina I received services from SERVPRO DH Storm Team. Due to the fact that the field team were so busy, they were unable to get me a receipt for payment. I tried all day talking to different personnel at corporate no luck. Then I decided call the franchise that served me and talked to Jess Haskins. She work hard and in a few minutes she emailed me with info I needed to show that I had paid my insurance deductible. The storm was very bad and I was stress to my limit but with people like Jess I can take another step forward.
The boys at SERVPRO of Plymouth/Wareham who helped service my home after a fire where just so great. I am a 75 y/o women, and they where so helpful in so many ways, I will not soon forget them. I also have a selfie I took with them that I will always have, and Jessica taught me how to share it with them on the internet.
I am a persistent dinosaur and I did not want to quit until [writing this review on the internet] is completed and checked from my list.
Thanks so much to Jessica for her instruction and morale support regarding helping me learn how to leave a reviews and send selfies.
Dinosaurs still live...and love...lol. I hope to keep in touch with everyone and I wish them the best 2019! Just a really great bunch of folks.
(UPDATE: Ronan is still our penpal via email, and she truly does brighten our days here!)
I can't speak highly enough of the ownership and crew of SERVPRO of Plymouth/Wareham. Our entire community was flooded, causing a sewage system malfunction that resulted in our basement toilet and sinks flowing in REVERSE. Needless to say, we had a nasty mess on our hands. SERVPRO came in with a great crew of clean-cut professionals and held our hand all the way through the cleanup process (we were pretty freaked out at first). After they were done, the basement was immaculate. I couldn't be more happy with the results. I would highly recommend SERVPRO of Plymouth/Wareham for anyone who finds themselves in need of professional remediation services.
We are writing to strongly recommend SERVPRO of Plymouth / Wareham as the place to call when you need restoration services performed professionally and promptly. They are truly a high-caliber team, who really demonstrate true care for their clients and provide top-notch service. We highly recommend Ken and Rebecca and the SERVPRO of Plymouth / Wareham team to help you with any of your restoration and cleaning service needs.
THANK YOU SO MUCH!!
The members' reaction to the cleaning by your company was so positive and they all stated how quickly and professionally your crew operated.
Having a clean station to come back to after a call is very comforting and one less thing to worry about with all that is going on. Knowing the community cares so much for us means a great deal and the department is very moved by your kind gesture [donating your disinfecting services]
Prompt attention to detail, timely, credible and reliable. Coordinated services for my mother and couldn't be happier. They were most professional in remedying her water damage due to her frozen pipe this winter. Ken was right on top of things--made a lousy situation much less so.
Communication and accessibility during the cleanup process was appreciated and very helpful. This seems to be a very service-oriented company.
I found the personnel worked quickly and efficiently during the four days they were in my house.
...the team demonstrated a sense of urgency. They cared about our situation. They showed up to check the progress when they said they would. Very pleased with process and outcome.
Thanks Jess Haskins! Due to the recent storm in North Carolina I received services from SERVPRO DH Storm Team. Due to the fact that the field team were so busy, they were unable to get me a receipt for payment. I tried all day talking to different personnel at corporate no luck. Then I decided call the franchise that served me and talked to Jess Haskins. She work hard and in a few minutes she emailed me with info I needed to show that I had paid my insurance deductible. The storm was very bad and I was stress to my limit but with people like Jess I can take another step forward.
The boys at SERVPRO of Plymouth/Wareham who helped service my home after a fire where just so great. I am a 75 y/o women, and they where so helpful in so many ways, I will not soon forget them. I also have a selfie I took with them that I will always have, and Jessica taught me how to share it with them on the internet.
I am a persistent dinosaur and I did not want to quit until [writing this review on the internet] is completed and checked from my list.
Thanks so much to Jessica for her instruction and morale support regarding helping me learn how to leave a reviews and send selfies.
Dinosaurs still live...and love...lol. I hope to keep in touch with everyone and I wish them the best 2019! Just a really great bunch of folks.
(UPDATE: Ronan is still our penpal via email, and she truly does brighten our days here!)
I can't speak highly enough of the ownership and crew of SERVPRO of Plymouth/Wareham. Our entire community was flooded, causing a sewage system malfunction that resulted in our basement toilet and sinks flowing in REVERSE. Needless to say, we had a nasty mess on our hands. SERVPRO came in with a great crew of clean-cut professionals and held our hand all the way through the cleanup process (we were pretty freaked out at first). After they were done, the basement was immaculate. I couldn't be more happy with the results. I would highly recommend SERVPRO of Plymouth/Wareham for anyone who finds themselves in need of professional remediation services.
We are writing to strongly recommend SERVPRO of Plymouth / Wareham as the place to call when you need restoration services performed professionally and promptly. They are truly a high-caliber team, who really demonstrate true care for their clients and provide top-notch service. We highly recommend Ken and Rebecca and the SERVPRO of Plymouth / Wareham team to help you with any of your restoration and cleaning service needs.
About Us
We greatly value our ties to American history and the life that we have in this country. Plymouth was the first site the pilgrims reached after crossing the Atlantic, where they later set up their first thriving colony. The same spirit of community camaraderie that birthed the idea of Thanksgiving from this colony is intricately entwined with every action we take in a customer’s property or their lives. We know that loss incidents are traumatic and stressful, so we work to not only repair the damage and restore the effects in the house but to help our customers through the experience as well.
We are a team that cares deeply about the communities that we share with our customers. Customer service is our top priority, and that means helping people even when they cannot acquire the services through the traditional channels. One of our customers had a devastating mobile home fire that claimed nearly all of her belongings and four cats, and without insurance on the property, she could not afford to recover the damage on her own. With the combined efforts of our SERVPRO team, and other area businesses and residents, work is happening to put her life back on track. During the outbreak of Covid-19, we decided to donate our professional disinfecting services to all first responders, so they may have a clean station to come back to after a call.
We know that our impact on the communities we serve from Plymouth County to the South Shore and Cranberry Country involves more than our accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We help through our involvement with local charities and organizations designed to help improve the lives of those less fortunate. We donate our time and resources to many events throughout the year to help raise awareness and support for those struggling in the Greater Plymouth area.
After an emergency, the path to restoring your home or business can feel overwhelming. Our team can help with our specific training and expertise in nearly every facet of the industry. No matter how we can help, we are available 24/7 to make your loss, “Like it never even happened.”
Recommended For You
Does Water Cause Harm to Upholstery, Carpets, and Textiles in Plymouth?
A Water Leak Can Lead to Permanent Fabric Damage. SERVPRO Can Provide Expert Water …What does SERVPRO do first to restore a fire damaged home?
After a Fire in Plymouth Our Technicians Assess What Mitigation Needs to Be Done After …FREE Emergency Ready Profile for your business!!
Call our office today to schedule your free Emergency Ready Profile! 508-746-9500As many …