Everyone at SERVPRO of Norwood and West Roxbury was courteous, polite and helpful. They were prompt, courteous and attentive to my concerns. I would recommend SERVPRO of Norwood and West Roxbury to anyone that needs water remediation.

My sump pump failed and half of my basement filled with over one inch of water. SERVPRO of Norwood and West Roxbury was not the first remediation company I called, but they were the first to arrive at my home. I can not thank them enough for their immediate response! 

They were incredible. We called Michael Saturday night and he showed up on a Sunday morning, bringing massive de-humidifiers, fans and testing equipment. By the end of the day they filled over 50 construction bags of debris, opened up all the affected walls and ceilings and started the drying process. It took 5 days to get the rooms and walls dry. Michael Callahan, the owner, was there with his crew. Everyone who worked in the house was polite, neat and accommodating to our needs. When my wife and I first saw the damage we figured the cleanup would be a disaster. All the walls, ceilings and floors were saturated. We were amazed at how quickly and they handled the job. Their work was finished in just three afternoons, although Michael left his fans and dehumidifiers running for a week to insure there was no possibility of future mold or mildew. As far as disasters go, their handling of this could not have been better. Our Insurance Company highly recommended SERVPRO, saying this crew was the best...and they were. The charges were less than we anticipated and they worked seamlessly with the insurance company adjuster. I cannot recommend them more highly.

4 Stars

My basement toilet drainage line backed up and flooded my finished basement. I called SERVPRO of Norwood and West Roxbury in the morning and they had a technician at my house that afternoon. Not only did they take care of the remediation of the sewage water but they also brought in their contractor to rebuild my basement, correctly. They were there to help me every step of the way. I did not have to worry about a thing. I would recommend SERVPRO of Norwood and West Roxbury to anyone that is dealing with water damage. 

I was very confident in the knowledge and professionalism of the SERVPRO Franchise's technicians who performed the services at my home.

Great service. Quick. Clean. Nice, trustworthy employees. I'm would highly recommend them!

Water from ice dams completely destroyed my master bath and bedroom. SERVPRO of Norwood and West Roxbury answered the call. I would recommend their services to anyone that experiences water damage in their home.

SERVPRO of Norwood and West Roxbury technicians were clean, very prompt, helpful and knowledgeable. They clearly explained the cleaning and restoration process throughout the duration of the job. I am very satisfied with the services that I received and would recommend their services to my friends. 

Everyone at SERVPRO of Norwood and West Roxbury was courteous, polite and helpful. They were prompt, courteous and attentive to my concerns. I would recommend SERVPRO of Norwood and West Roxbury to anyone that needs water remediation.

My sump pump failed and half of my basement filled with over one inch of water. SERVPRO of Norwood and West Roxbury was not the first remediation company I called, but they were the first to arrive at my home. I can not thank them enough for their immediate response!