I am satisfied with the service I received and would recommend SERVPRO of Norwood/West Roxbury to my friends and family.

Prompt, courteous service. Excellent response time both by phone and in person. Crew was professional, knowledgeable, and concisely described the plan and approach to the mold remediation. Considerate of working inside my house, wiped feet on the door mat and set up covers to protect items in work area. No surprises, work was completed for estimate quoted. Follow up calls upon first visit for review and estimate of services and post work completion. Was kept informed along the way.

I would recommend SERVPRO of Norwood and West Roxbury to anyone needing mold remediation.

I was well informed of the damage done to my home and the steps that needed to be taken to properly remediate the mold. Michael was very knowledgeable, honest and upfront with everything that needed to be done.

This is my 2nd time using this SERVPRO office with Michael Callahan. I am a realtor and I will continue to refer him to all my clients. The attention and service were wonderful. Truly informative and always available.

SERVPRO did a wonderful job of cleaning up the apartment of an elderly family member who had been unable to care for himself or clean his apartment for quite sometime, creating a hazardous living situation. SERVPRO was able to help me in a very short amount of time; was flexible with payment options; and sensitive to the entire situation. The team was friendly and courteous, and walked me through step-by-step of what they had done when the job was complete. They took a job that few other companies would for a much more reasonable price than I had been quoted elsewhere.

Excellent service.

Michail came out at the last minute to give a 2nd opinion  about a water spill and cleanup at my home. He gave some good advice even though another vendor had already started the clean up work. He didn't ask for a fee for the visit, and was friendly and helpful. I will definitely  call them  first if I ever need cleanup/restoration services again in the future.

My business property had a significant mold infestation issue. SERVPRO of Norwood and West Roxbury came in. Set up containment, cleaned the surfaces and encapsulated everything. They had my retail space ready and safe for my customers in no time.   

I am satisfied with the service I received and would recommend SERVPRO of Norwood/West Roxbury to my friends and family.

Prompt, courteous service. Excellent response time both by phone and in person. Crew was professional, knowledgeable, and concisely described the plan and approach to the mold remediation. Considerate of working inside my house, wiped feet on the door mat and set up covers to protect items in work area. No surprises, work was completed for estimate quoted. Follow up calls upon first visit for review and estimate of services and post work completion. Was kept informed along the way.