Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of New Orleans Uptown & Mid-City
Jim Metteauer
Owner
Jim Metteauer is part owner of SERVPRO of New Orleans Uptown & Mid-City. He grew up in a small town in East Texas and later went on to attain a degree in Civil Engineering. Post-grad he traveled to seventeen countries and worked in the oil fields for 12 years. He has always enjoyed servicing people and the construction industry and consequently joined forces with his two friends to start SERVPRO of New Orleans Uptown & Mid-City together. He is a licensed mold contractor in Louisiana and Texas, and he has his residential and commercial contractor license in the state of Louisiana.
When he is not at work he loves spending time with his beagle-greyhound mix, Carolina, and taking her on adventures!
Taylor Rosson
Owner
As one of the owners of SERVPRO of New Orleans Uptown & Mid-City, Taylor is responsible for the oversight of the day-to-day operations of all facets of the organization. He is trained, certified, and experienced in water and fire damage restoration through SERVPRO Industries, and holds Water Damage Restoration (WRT) and Fire & Smoke Damage Restoration (FSRT) certifications from the Institute for Inspection, Cleaning and Restoration Certification (IICRC). He graduated from Mississippi State with a bachelor's degree in 2013.
Taylor enjoys spending time with his family, playing golf, exercise, music, and passionately following all of his sports teams.
William Love
Owner
William is part owner of SERVPRO of New Orleans Uptown & Mid-City. Will grew up on the Mississippi coast and lived through Hurricane Katrina. After the storm, he was inspired to be able to help others in the community during trying times.
Before he became a SERVPRO franchise owner he was a stay-at-home dad and part-time pastry chef! He enjoys whipping up cookies, cakes, and his famous Tiramisu. Will also loves hanging out with his wife, 2 daughters, and the boys.
Brice Marks
Reconstruction Manager
Brice is the Reconstruction Manager at SERVPRO of New Orleans Uptown & Mid-City. Brice has over 10 years of experience in both residential and commercial reconstruction. When your home or business needs renovation you can guarantee that Brice will show professionalism, expertise, and the confidence to get the job done.
Outside of reconstruction, he enjoys gardening and DIY projects!
Tristan White
Production Manager
Tristan is a Production Manager at SERVPRO of New Orleans Uptown & Mid-City. He has a lot of experience in the remediation and mitigation realm and is a great asset to the team. He is always on time, courteous, and has a great personality that keeps work fun!
Outside of SERVPRO he enjoys painting and listening to music.
Sean Gray
Sean is a Production Manager/Large Loss Coordinator at SERVPRO of New Orleans Uptown & Mid-City. Sean organizes and coordinates with large teams and different companies to resolve commercial losses. He has a passion for helping businesses during their time of need. He believes it is important to build trust and openness with his customers by keeping them informed and updated on the loss and our processes, steps, and time frames.
When not coordinating, he is often at home with his family, slacklining, watching the Sopranos, and eating Sicilian pizza!
What our
customers are saying
Thank you Brian, Jordan, and Chino for going above and beyond in helping us doing not only the big things like demo and mitigation, but down to helping us move items to start the next phase of our home reconstruction. I love that SERVPRO New Orleans is a one stop shop for all services!
very professional, well mannered, and did an outstanding job with everything I needed! Would definitely recommend his crew and business! Would not think to go anywhere else.
Fabulous work! The guys were polite, nice and I was amazed at how neat they left things after each day. I was pleased with the entire experience! Outstanding work!
SERVPRO® of New Orleans Uptown & Mid-city is always ready whenever I need them. They provide quick service with the appropriate response no matter how big the job!
I had a drain line leaking into the ceiling and down the wall of my downstairs bathroom. I was able to find the leak and stop it but was concerned with the amount of water damage that had already been done. I called SERVPRO and they jumped on the job immediately by coming over to assess the damage and test for mold. They placed several fans and dehumidifiers in the bathroom for a couple days to completely dry the room and walls. These guys were quick, knowledgeable and professional and I will definitely use them again!
I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.
I had two small children present, and the team was very courteous in handling their questions and curiosity.
James, Cody, Chino, & Billy were all very kind, caring, & professional. Made an upsetting water damage situation bearable! Appreciate you all!
Everybody who came to my office from SERVPRO® was excellent! I felt confident after they arrived, that everything would be OK, and it was.
Thank you Brian, Jordan, and Chino for going above and beyond in helping us doing not only the big things like demo and mitigation, but down to helping us move items to start the next phase of our home reconstruction. I love that SERVPRO New Orleans is a one stop shop for all services!
very professional, well mannered, and did an outstanding job with everything I needed! Would definitely recommend his crew and business! Would not think to go anywhere else.
Fabulous work! The guys were polite, nice and I was amazed at how neat they left things after each day. I was pleased with the entire experience! Outstanding work!
SERVPRO® of New Orleans Uptown & Mid-city is always ready whenever I need them. They provide quick service with the appropriate response no matter how big the job!
I had a drain line leaking into the ceiling and down the wall of my downstairs bathroom. I was able to find the leak and stop it but was concerned with the amount of water damage that had already been done. I called SERVPRO and they jumped on the job immediately by coming over to assess the damage and test for mold. They placed several fans and dehumidifiers in the bathroom for a couple days to completely dry the room and walls. These guys were quick, knowledgeable and professional and I will definitely use them again!
I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.
I had two small children present, and the team was very courteous in handling their questions and curiosity.
James, Cody, Chino, & Billy were all very kind, caring, & professional. Made an upsetting water damage situation bearable! Appreciate you all!
Everybody who came to my office from SERVPRO® was excellent! I felt confident after they arrived, that everything would be OK, and it was.
About Us
Since opening our doors SERVPRO of New Orleans Uptown & Mid-City has experienced many natural disasters alongside our community. Having experienced our own share of losses, we understand the stressful and emotional process that goes along with a fire, mold, or water loss.
Our team of dedicated technicians is here for you 24/7/365 to put your mind at ease and make your restoration a breeze. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of New Orleans Uptown & Mid-City.
From tarping a roof after a storm to soot removal, and water drying, we’ve got you covered! We pride ourselves on three fundamental basic principles: hard work, proper training, and customer service. We care about our community and the residents who live here.
At SERVPRO of New Orleans Uptown & Mid-City, we have national contracts with multinational insurance companies and property management firms due to our size. Damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of New Orleans Uptown & Mid-City has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Metairie home to a warehouse fire in your local business, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Uptown & Mid-City pride ourselves on exceeding these standards.
If you would like to schedule service for your home or business, please call or text us today!
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