About Us
Here to Help® 24/7.
SERVPRO of Lake Charles
About Us
In August of 1990, while serving the United States Army, owner Jack Drouilhet started his career in the Restoration Business in Lake Charles, LA. Here at SERVPRO of Lake Charles we strive to give excellent customer service as well as compassion for our customers who are meeting us at probably one of the most difficult times in their lives…Disasters. Whether from Fire/Smoke, Water Damage or Mold Damage. Now our services also include RECONSTRUCTION.
SERVPRO of Lake Charles has a staff that are trained to answer just about any question or concern you may have. For carpet cleaning to large commercial disasters, SERVPRO of Lake Charles to service to help “Like it never even happened.”
SERVPRO of Lake Charles has specially trained Production Members that have all been accredited by the IICRC, the industry standard for Mitigation/Restoration.
SERVPRO of Lake Charles is a licensed Mold Remediation Contractor --License NO. 250665
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
Payment Info
The following cards are accepted:Affiliations
- United States Army Veteran
What our
customers are saying
I highly recommend SERVPRO of Lake Charles, we used their services during a tough time when we had smoke damage to our home. They were so quick to respond and get a team out fast. They handled everything so well and efficiently and with kindness and compassion. I will always be grateful and my home owners insurance worked with them as well with no problems. Thank you so much!!
We have light beige carpet in our home. After years of traffic we finally decided to have the carpet cleaned. We contacted SERVPRO of Lake Charles because we were familiar with their reputation for doing an excellent job of carpet cleaning. The service people were timely for the appointment, didn’t waste any time starting the cleaning process, were neat with no mess in the house. We were very pleased with the results. We appreciated Mr. Drouilhet’s personal follow up to make sure we were satisfied with the cleaning.
They are good at the work they do. I would refer them to anyone!!
Wonderful Service!!!
I was very happy with the performance of the workers and the job done by SERVPRO of Lake Charles. I especially enjoyed Ben's help. He is a very courteous and helpful young man.
Very impresses with the level of service.
My homed suffered smoke and odor damage when our neighbors house was the one that caught fire. We were please with SERVPRO because they understood what needed to happened even though their immediate concern was the neighbors house. They gave us equal priority as our neighbor rather than ignoring the situation. They got our home back to normal and were very courteous.
Steve is a great asset to your company!!
They are very professional and quick to respond
I highly recommend SERVPRO of Lake Charles, we used their services during a tough time when we had smoke damage to our home. They were so quick to respond and get a team out fast. They handled everything so well and efficiently and with kindness and compassion. I will always be grateful and my home owners insurance worked with them as well with no problems. Thank you so much!!
We have light beige carpet in our home. After years of traffic we finally decided to have the carpet cleaned. We contacted SERVPRO of Lake Charles because we were familiar with their reputation for doing an excellent job of carpet cleaning. The service people were timely for the appointment, didn’t waste any time starting the cleaning process, were neat with no mess in the house. We were very pleased with the results. We appreciated Mr. Drouilhet’s personal follow up to make sure we were satisfied with the cleaning.
They are good at the work they do. I would refer them to anyone!!
Wonderful Service!!!
I was very happy with the performance of the workers and the job done by SERVPRO of Lake Charles. I especially enjoyed Ben's help. He is a very courteous and helpful young man.
Very impresses with the level of service.
My homed suffered smoke and odor damage when our neighbors house was the one that caught fire. We were please with SERVPRO because they understood what needed to happened even though their immediate concern was the neighbors house. They gave us equal priority as our neighbor rather than ignoring the situation. They got our home back to normal and were very courteous.
Steve is a great asset to your company!!
They are very professional and quick to respond