In the wake of the unexpected, I am happy that I used this company to restore my home. They were very attentive, thorough, and helped me get my home back to a livable condition in a great amount of time. I hope that I never have to call them again, but if something like this happens, I would definitely choose them again. Highly recommended. I worked with Daniel (owner), Jay, Drew, Mary, Shawna, Tavis, and Dakota. They walked me through the entire process with fire damage cleanup, contents cleanup, painting, and replacing certain major appliances.

We have enjoyed working with Jay, our representative with SERVPRO of West Topeka. We recently referred a house fire to them and they were able to meet with the client within the day and offer solutions to the problems they were facing in their home. Now that the damages have been repaired and the house put back in order, our client can get their life back to as normal as possible in these times of Covid19. Thank you Jay and SERVPRO of West Topeka for doing a great job for our clients. 

SERVPRO of West Topeka's staff were some of the most professional and caring people I have ever worked with. My mom had a housefire and so we were using their services under tough circumstances -- they made us feel cared for, they had great suggestions from their experience in this situation, and they accommodated us as we struggled to manage things in a timely manner. I cannot recommend this company enough.

Thank you, Jackson and Stephan, for being so polite and professional. You made a very unpleasant experience so much more bearable! I highly recommend this company and these two techs. And thanks also to Andy, who coordinated the service! Well Done!

I highly recommend using SERVPRO! The whole team took care of me and my belongings from start to finish. A special thank you to Shawna, Jennifer, and Jay for delivering first rate service and compassion at a time I needed it the most!

Many thanks to the SERVPRO team led by Andy Ferguson! Andy arrived promptly, made a thorough assessment, gave a detailed explanation of process with time frame, as well as a not-to-exceed bid. He (and crew) were professional throughout and thoughtful of our needs, working quickly and achieving outstanding results. The job was completed timely, thoroughly and as promised. We can certainly recommend SERVPRO for others faced with challenging cleanups, as our experience was positive throughout. Thanks again!

This was the first time we've ever dealt with a fire and I am so thankful that we ended up with this crew of people! Jay and Drew were wonderful about going through things with us and reassuring us that everything would be taken care of. Mary and Fanny were the ones that packed up all our belongings and they are just genuinely amazing human beings. They were among the few people that realized how traumatizing this whole experience was for us and they treated us as if they were packing up a member of their own family. I feel blessed that they were the ones that helped us through this!!

Integrity really comes to mind when I describe Drew and his team. My parents had a house fire it was a tragic event and everything was an absolute mess. Hard to know what direction to jump. Drew ultimately was responsible for putting together a very adequate and updated budget to present to the insurance company. He even considered code updates in his bid and went out of his way. He wasn’t necessarily interested in getting the construction job as much as he was interested in doing what was right for my parents I don’t think you find a lot of people like that anymore and I’m thankful for his team. Mary and Jennifer work tireless hours sorting through the house smoke filled working side-by-side with my sister and my mom. We are blessed to have their help!

The staff was supportive and understanding! 

In the wake of the unexpected, I am happy that I used this company to restore my home. They were very attentive, thorough, and helped me get my home back to a livable condition in a great amount of time. I hope that I never have to call them again, but if something like this happens, I would definitely choose them again. Highly recommended. I worked with Daniel (owner), Jay, Drew, Mary, Shawna, Tavis, and Dakota. They walked me through the entire process with fire damage cleanup, contents cleanup, painting, and replacing certain major appliances.

We have enjoyed working with Jay, our representative with SERVPRO of West Topeka. We recently referred a house fire to them and they were able to meet with the client within the day and offer solutions to the problems they were facing in their home. Now that the damages have been repaired and the house put back in order, our client can get their life back to as normal as possible in these times of Covid19. Thank you Jay and SERVPRO of West Topeka for doing a great job for our clients.