Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Naperville
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
"The team has been wonderful to work with! Very caring and empathetic. They were always on time and informative."
"Jodi and her staff did a fantastic job in my home!"
"Jodi and her team were excellent in restoring my flooded basement. The crew was hardworking and got the job done quickly."
"Thank you to the team at SERVPRO of Naperville. Your service was outstanding."
"SERVPRO is a lifesaver. They got on the job so quickly and I was thrilled with the results."
"I want go on record with the words I have say to describe your superb service. Over the years I have used you guys for a number of jobs and every time you guys have came through with flying colors. Even the jobs I have needed help on that you don't handle. I have called you guys and you guys have pointed me in the right direction. You guys have truly cornered the market on professionalism, customer service and timely communication. I hope I never need your services again but if I do I look forward to doing business with you guys."
"Thank you Jodi Thornton and SERVPRO of Naperville for your excellent services. At a time when my home became a complete disaster your team turned my nightmares into realities of total satisfaction. The professionalism, excellent customer service, timely responses and dedication that your team exemplified gave me complete comfort throughout the entire project. I would personally recommend SERVPRO of Naperville to anyone that likes to be stress-free knowing that they have hired a reputable and dependable company to take care of your flood, damaged and/or restoration needs. Service doesn't get any better than your team Mrs. Thornton and I stamp that with my approval. Kudos to everyone on your team and keep providing the excellent services that you do."
"I’ve worked with Naperville SERVPRO twice in the last 18 months. First time was a house fire and the second was a flooded basement. Jodi and her team are professional and kind. They not only comforted us, but did extremely high quality work. They worked well with my insurance company. They are the team to call when things go wrong."
"Everyone on the SERVPRO staff was so nice and very professional".
"The team has been wonderful to work with! Very caring and empathetic. They were always on time and informative."
"Jodi and her staff did a fantastic job in my home!"
"Jodi and her team were excellent in restoring my flooded basement. The crew was hardworking and got the job done quickly."
"Thank you to the team at SERVPRO of Naperville. Your service was outstanding."
"SERVPRO is a lifesaver. They got on the job so quickly and I was thrilled with the results."
"I want go on record with the words I have say to describe your superb service. Over the years I have used you guys for a number of jobs and every time you guys have came through with flying colors. Even the jobs I have needed help on that you don't handle. I have called you guys and you guys have pointed me in the right direction. You guys have truly cornered the market on professionalism, customer service and timely communication. I hope I never need your services again but if I do I look forward to doing business with you guys."
"Thank you Jodi Thornton and SERVPRO of Naperville for your excellent services. At a time when my home became a complete disaster your team turned my nightmares into realities of total satisfaction. The professionalism, excellent customer service, timely responses and dedication that your team exemplified gave me complete comfort throughout the entire project. I would personally recommend SERVPRO of Naperville to anyone that likes to be stress-free knowing that they have hired a reputable and dependable company to take care of your flood, damaged and/or restoration needs. Service doesn't get any better than your team Mrs. Thornton and I stamp that with my approval. Kudos to everyone on your team and keep providing the excellent services that you do."
"I’ve worked with Naperville SERVPRO twice in the last 18 months. First time was a house fire and the second was a flooded basement. Jodi and her team are professional and kind. They not only comforted us, but did extremely high quality work. They worked well with my insurance company. They are the team to call when things go wrong."
"Everyone on the SERVPRO staff was so nice and very professional".
About Us
When disaster strikes, strike back with SERVPRO!
SERVPRO of Naperville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Naperville is a locally owned by Gary and Marsha Young and is run by Jodi Thornton. SERVPRO of Naperville specializes in mitigation cleanup and restoration of both residential and commercial property after a water, fire, and smoke damage. SERVPRO of Naperville can also mitigate mold and mildew from your home or business.
SERVPRO of Naperville is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured SERVPRO of Naperville is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Naperville.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
INSURANCE AND PAYMENT INFORMATION
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience: MasterCard, Visa, American Express.
We also accept checks and bank transfers.
CERTIFICATIONS
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Upholstery & Fabric Cleaning
- Journeyman Fire & Smoke Restorer
- Journeyman for Textile Cleaner
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