Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Naperville
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
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Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
"Thank you Jodi Thornton and SERVPRO of Naperville for your excellent services. At a time when my home became a complete disaster your team turned my nightmares into realities of total satisfaction. The professionalism, excellent customer service, timely responses and dedication that your team exemplified gave me complete comfort throughout the entire project. I would personally recommend SERVPRO of Naperville to anyone that likes to be stress-free knowing that they have hired a reputable and dependable company to take care of your flood, damaged and/or restoration needs. Service doesn't get any better than your team Mrs. Thornton and I stamp that with my approval. Kudos to everyone on your team and keep providing the excellent services that you do."
"I’ve worked with Naperville SERVPRO twice in the last 18 months. First time was a house fire and the second was a flooded basement. Jodi and her team are professional and kind. They not only comforted us, but did extremely high quality work. They worked well with my insurance company. They are the team to call when things go wrong."
"Everyone on the SERVPRO staff was so nice and very professional".
"Jodi and her team were excellent in restoring my flooded basement. The crew was hardworking and got the job done quickly."
"Thank you to the team at SERVPRO of Naperville. Your service was outstanding."
"The team has been wonderful to work with! Very caring and empathetic. They were always on time and informative."
"Jodi and her staff did a fantastic job in my home!"
"Thanks for getting this taken care of so quickly!"
"I want go on record with the words I have say to describe your superb service. Over the years I have used you guys for a number of jobs and every time you guys have came through with flying colors. Even the jobs I have needed help on that you don't handle. I have called you guys and you guys have pointed me in the right direction. You guys have truly cornered the market on professionalism, customer service and timely communication. I hope I never need your services again but if I do I look forward to doing business with you guys."
"Thank you Jodi Thornton and SERVPRO of Naperville for your excellent services. At a time when my home became a complete disaster your team turned my nightmares into realities of total satisfaction. The professionalism, excellent customer service, timely responses and dedication that your team exemplified gave me complete comfort throughout the entire project. I would personally recommend SERVPRO of Naperville to anyone that likes to be stress-free knowing that they have hired a reputable and dependable company to take care of your flood, damaged and/or restoration needs. Service doesn't get any better than your team Mrs. Thornton and I stamp that with my approval. Kudos to everyone on your team and keep providing the excellent services that you do."
"I’ve worked with Naperville SERVPRO twice in the last 18 months. First time was a house fire and the second was a flooded basement. Jodi and her team are professional and kind. They not only comforted us, but did extremely high quality work. They worked well with my insurance company. They are the team to call when things go wrong."
"Everyone on the SERVPRO staff was so nice and very professional".
"Jodi and her team were excellent in restoring my flooded basement. The crew was hardworking and got the job done quickly."
"Thank you to the team at SERVPRO of Naperville. Your service was outstanding."
"The team has been wonderful to work with! Very caring and empathetic. They were always on time and informative."
"Jodi and her staff did a fantastic job in my home!"
"Thanks for getting this taken care of so quickly!"
"I want go on record with the words I have say to describe your superb service. Over the years I have used you guys for a number of jobs and every time you guys have came through with flying colors. Even the jobs I have needed help on that you don't handle. I have called you guys and you guys have pointed me in the right direction. You guys have truly cornered the market on professionalism, customer service and timely communication. I hope I never need your services again but if I do I look forward to doing business with you guys."
About Us
When disaster strikes, strike back with SERVPRO!
SERVPRO of Naperville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Naperville is a locally owned by Gary and Marsha Young and is run by Jodi Thornton. SERVPRO of Naperville specializes in mitigation cleanup and restoration of both residential and commercial property after a water, fire, and smoke damage. SERVPRO of Naperville can also mitigate mold and mildew from your home or business.
SERVPRO of Naperville is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured SERVPRO of Naperville is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Naperville.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
INSURANCE AND PAYMENT INFORMATION
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience: MasterCard, Visa, American Express.
We also accept checks and bank transfers.
CERTIFICATIONS
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Upholstery & Fabric Cleaning
- Journeyman Fire & Smoke Restorer
- Journeyman for Textile Cleaner
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