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Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of Elmhurst

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SERVPRO of Elmhurst

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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

Having a company that does everything from the floor to the ceiling is awesome to have at your side.  We had them clean the space and they took on the job like it was a major loss and completed it so fast it gave us time to have an extra day to get ready for the kids.  Thank you for setting the expectations and making them a reality. 

Boys & Girls Club
Elmhurst

We had such a positive experience with SERVPRO.  Unfortunately our finished basement flooded with a  good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc.  It was a disaster. 

Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been.  They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies.  They got to us quickly enough that there wasn't any mold growing yet. 

Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going. 

I can't think of anything they could have done that would have made this very stressful event a better experience for us.  Hopefully we don't ever need these kinds of services again, but if we do, I'd call them. 

Joya Van Der Laan
Westmont

What an amazing experience, the SERVPRO team literally saved my house closing! Two days before my close I walked in to 3 inches of water in my finished basement and wine room that had been sitting for a few days due to a failed pump. Within 2 hours the SERVPRO team was onsite and the remediation process had begun. Within 12 hours Dillon and Dominick had pulled the carpets and opened the walls and worked with my State Farm adjuster to get my fixes expedited. The house was completely dried and the reconstruction had begun in 4 days (yes, they have reconstruction EXPERTS) which allowed me to close on my property just 3 days before my new purchase date! I am forever indebted to this team at SERVPRO of North Riverside, and so are the buyers of my house who have a beautiful new basement thanks to their amazing reconstruction group. If anything unfortunate happens to you they must be your first call!!!

Matthew S
Riverside

Not only do they do a wonderful job on mitigation jobs, they also provide great education for CE for the insurance agents!  Thank you for helping my clients and helping me to further my education.

Laura C
Elmhurst

I called Ron with SERVPRO to come out for an estimate after a flood. He was out the next day, after we agreed on the price and the scope of the project, he had his team at our house within the hour. They cleaned out the finished basement, chemically treated for mold and set up dehumidifiers and fans. Ron and his team worked efficiently, and thoroughly cleaned out the basement. He went above and beyond leaving the equipment in the house an extra three days to make sure the basement was dried out. I was completely satisfied with the work and would use him again without hesitation.

Phil
Highland Park

If Jim can keep my attention for 3 hours for an ethics class and I come away more educated then before the class I can only believe they WOW all of there clients.  Look forward to more of the classes so I can pass along the knowledge to the company and client.  Thank you.

Beth B
Buffalo Grove

Ron and his team at SERVPRO of Elmhurst were excellent in handling the water backup problem we had in our basement. I was very happy and grateful that they were prompt because I was concerned with mold growing!  They were very courteous and professional and got the job done.  I would definitely use them again with any water issues at our home. Thank you!

Eden
Aurora

Our basement looks so beautiful!  Thank you!!

Andrea
Elmhurst

We purchased our home from the bank with a water damaged basement. The SERVPRO team came and assessed the damage and did thorough mold mitigation to help ease our mind before we commenced renovations. Three years later we have never had a problem. Our basement is clean, dry and completely livable. Ron and his team are thorough, efficient and only use safe, environmentally friendly products.

Cherie
Hinsdale

Having a company that does everything from the floor to the ceiling is awesome to have at your side.  We had them clean the space and they took on the job like it was a major loss and completed it so fast it gave us time to have an extra day to get ready for the kids.  Thank you for setting the expectations and making them a reality. 

Boys & Girls Club
Elmhurst

We had such a positive experience with SERVPRO.  Unfortunately our finished basement flooded with a  good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc.  It was a disaster. 

Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been.  They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies.  They got to us quickly enough that there wasn't any mold growing yet. 

Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going. 

I can't think of anything they could have done that would have made this very stressful event a better experience for us.  Hopefully we don't ever need these kinds of services again, but if we do, I'd call them. 

Joya Van Der Laan
Westmont

What an amazing experience, the SERVPRO team literally saved my house closing! Two days before my close I walked in to 3 inches of water in my finished basement and wine room that had been sitting for a few days due to a failed pump. Within 2 hours the SERVPRO team was onsite and the remediation process had begun. Within 12 hours Dillon and Dominick had pulled the carpets and opened the walls and worked with my State Farm adjuster to get my fixes expedited. The house was completely dried and the reconstruction had begun in 4 days (yes, they have reconstruction EXPERTS) which allowed me to close on my property just 3 days before my new purchase date! I am forever indebted to this team at SERVPRO of North Riverside, and so are the buyers of my house who have a beautiful new basement thanks to their amazing reconstruction group. If anything unfortunate happens to you they must be your first call!!!

Matthew S
Riverside

Not only do they do a wonderful job on mitigation jobs, they also provide great education for CE for the insurance agents!  Thank you for helping my clients and helping me to further my education.

Laura C
Elmhurst

I called Ron with SERVPRO to come out for an estimate after a flood. He was out the next day, after we agreed on the price and the scope of the project, he had his team at our house within the hour. They cleaned out the finished basement, chemically treated for mold and set up dehumidifiers and fans. Ron and his team worked efficiently, and thoroughly cleaned out the basement. He went above and beyond leaving the equipment in the house an extra three days to make sure the basement was dried out. I was completely satisfied with the work and would use him again without hesitation.

Phil
Highland Park

If Jim can keep my attention for 3 hours for an ethics class and I come away more educated then before the class I can only believe they WOW all of there clients.  Look forward to more of the classes so I can pass along the knowledge to the company and client.  Thank you.

Beth B
Buffalo Grove

Ron and his team at SERVPRO of Elmhurst were excellent in handling the water backup problem we had in our basement. I was very happy and grateful that they were prompt because I was concerned with mold growing!  They were very courteous and professional and got the job done.  I would definitely use them again with any water issues at our home. Thank you!

Eden
Aurora

Our basement looks so beautiful!  Thank you!!

Andrea
Elmhurst

We purchased our home from the bank with a water damaged basement. The SERVPRO team came and assessed the damage and did thorough mold mitigation to help ease our mind before we commenced renovations. Three years later we have never had a problem. Our basement is clean, dry and completely livable. Ron and his team are thorough, efficient and only use safe, environmentally friendly products.

Cherie
Hinsdale

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.