Having a company that does everything from the floor to the ceiling is awesome to have at your side.  We had them clean the space and they took on the job like it was a major loss and completed it so fast it gave us time to have an extra day to get ready for the kids.  Thank you for setting the expectations and making them a reality. 

We had such a positive experience with SERVPRO.  Unfortunately our finished basement flooded with a  good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc.  It was a disaster. 

Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been.  They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies.  They got to us quickly enough that there wasn't any mold growing yet. 

Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going. 

I can't think of anything they could have done that would have made this very stressful event a better experience for us.  Hopefully we don't ever need these kinds of services again, but if we do, I'd call them. 

What an amazing experience, the SERVPRO team literally saved my house closing! Two days before my close I walked in to 3 inches of water in my finished basement and wine room that had been sitting for a few days due to a failed pump. Within 2 hours the SERVPRO team was onsite and the remediation process had begun. Within 12 hours Dillon and Dominick had pulled the carpets and opened the walls and worked with my State Farm adjuster to get my fixes expedited. The house was completely dried and the reconstruction had begun in 4 days (yes, they have reconstruction EXPERTS) which allowed me to close on my property just 3 days before my new purchase date! I am forever indebted to this team at SERVPRO of North Riverside, and so are the buyers of my house who have a beautiful new basement thanks to their amazing reconstruction group. If anything unfortunate happens to you they must be your first call!!!

Not only do they do a wonderful job on mitigation jobs, they also provide great education for CE for the insurance agents!  Thank you for helping my clients and helping me to further my education.

I called Ron with SERVPRO to come out for an estimate after a flood. He was out the next day, after we agreed on the price and the scope of the project, he had his team at our house within the hour. They cleaned out the finished basement, chemically treated for mold and set up dehumidifiers and fans. Ron and his team worked efficiently, and thoroughly cleaned out the basement. He went above and beyond leaving the equipment in the house an extra three days to make sure the basement was dried out. I was completely satisfied with the work and would use him again without hesitation.

If Jim can keep my attention for 3 hours for an ethics class and I come away more educated then before the class I can only believe they WOW all of there clients.  Look forward to more of the classes so I can pass along the knowledge to the company and client.  Thank you.

Ron and his team at SERVPRO of Elmhurst were excellent in handling the water backup problem we had in our basement. I was very happy and grateful that they were prompt because I was concerned with mold growing!  They were very courteous and professional and got the job done.  I would definitely use them again with any water issues at our home. Thank you!

Our basement looks so beautiful!  Thank you!!

We purchased our home from the bank with a water damaged basement. The SERVPRO team came and assessed the damage and did thorough mold mitigation to help ease our mind before we commenced renovations. Three years later we have never had a problem. Our basement is clean, dry and completely livable. Ron and his team are thorough, efficient and only use safe, environmentally friendly products.

Having a company that does everything from the floor to the ceiling is awesome to have at your side.  We had them clean the space and they took on the job like it was a major loss and completed it so fast it gave us time to have an extra day to get ready for the kids.  Thank you for setting the expectations and making them a reality. 

We had such a positive experience with SERVPRO.  Unfortunately our finished basement flooded with a  good few inches of water and we had to tear everything out - drywall, carpet, furniture, boxes, toys etc.  It was a disaster. 

Fortunately, we called the right people to help make the whole cleanup and insurance process as painless as it could have been.  They were quick to respond, come and take care of removing and cleaning everything down there, including mold prevention strategies.  They got to us quickly enough that there wasn't any mold growing yet. 

Everyone was so kind, efficient, and professional, from my first call, to the actual men coming in to do the work, to calls to deal with insurance reimbursement, and just following up to make sure we were happy with how things were going. 

I can't think of anything they could have done that would have made this very stressful event a better experience for us.  Hopefully we don't ever need these kinds of services again, but if we do, I'd call them.