servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Our house had a pipe break while we were out of town. We called SERVPRO of Elgin/Northwest Kane County to handle our job. They were able to remove all wet materials and were able to save the majority of our furniture.
We asked George if he could do the reconstruction and he could! We handed them the entire project, and they did a wonderful job.
They handled the drywall, painting, tile, carpeting and specialty wood for the sauna and hot tub room. They did all of this while we were out of town.
SERVPRO of Elgin/Northwest Kane County did a fantastic job and we couldn't be happier!!
During this recent cold snap, two pipes in two different areas of the library froze and burst. We estimated about 5,000 - 7,000 gallons of water flooded the first floor of the building, with some areas having two inches of standing water. We called you at about 10:30 PM and you arrived and started work in about 90 minutes. Amazingly, all the water was extracted by 5:00 AM. All equipment was installed including the trailer mounted equipment by noon. Patrick communicated their drying plan to us and that is exactly how things went!
Everything was dried in a few days and all carpets were cleaned and vinyl base trim was reinstalled within a few more days. The closed areas of the library were open to the public within 6 days on when the pipes broke.
You guys did a great job!
We were really in a bad spot. Our house is on the market and we were having a new washing machine installed by a big box store. They didn't install the drain line correctly and flooded our upstairs laundry room and a bedroom as well as caused bad damage to a downstairs mud room and guest bedroom.
We knew we hired the right restoration company when Patrick explained how they could save some very expensive crown molding and trim and used an Infrared camera to document the extent of all of the damage. Their construction crew did a FANTASTIC job and we are back on the market!
SERVPRO of Elgin/Northwest Kane County, you are the best!!!
With Covid-19 going on they were very careful when working at my home which made me feel comfortable.
Thank you very much for deodorizing my car. My parents bought me my first car (although used!) and the prior owner left a nasty cigarette/febreze®/vinegar smell. You were able to remove all of the odors with your ozone machine.
I really appreciate it. Have a great day at SERVPRO!
The crew that came out was great. When I had an issue, the 1st people to see on site were the guys. You were with me throughout the entire process. The crew was very helpful and advised me of each step as we progressed through the process.
Recently the hot water heater in my house had leaked all over the floors in my basement. Our carpeting, furniture and walls were wet. I work at the local library and we had used SERVPRO of Elgin/Northwest Kane County to handle a huge loss we had recently endured. I saw the good work they did, and I hoped they would be able to do the same for my house.
They were great! They came out quickly and sucked up all the water and set up drying equipment. They were able to save everything for us and were also able to reinstall the carpet pad and clean the carpets when they were done.
SERVPRO of Elgin/Northwest Kane County was asked to come in and clean the carpets in our offices. We were especially concerned about the heavy staining in some areas, especially in front of our coffee bar.
The guys did a great job! The carpeting looks and smells great and the staining in front of the coffee bar is completely gone.
Thank you very much for a job well done!!!
During the "Polar Vortex" we had multiple pipe breaks in our Center Street facility. A 25 room medical suite was completely damaged by water as well as a basement conference room and hallway. Dennis explained all the work that was needed and was able to start immediately.
Lots of cabinets, built in desks and lots of walls and insulation needed to be removed and it was done very neatly. Everyone was great.
They used lots of different monitoring tools to ensure us that everything was properly dried.
SERVPRO did a wonderful job and we would definitely choose you again (although we hope we never need you again!)
Our house had a pipe break while we were out of town. We called SERVPRO of Elgin/Northwest Kane County to handle our job. They were able to remove all wet materials and were able to save the majority of our furniture.
We asked George if he could do the reconstruction and he could! We handed them the entire project, and they did a wonderful job.
They handled the drywall, painting, tile, carpeting and specialty wood for the sauna and hot tub room. They did all of this while we were out of town.
SERVPRO of Elgin/Northwest Kane County did a fantastic job and we couldn't be happier!!
During this recent cold snap, two pipes in two different areas of the library froze and burst. We estimated about 5,000 - 7,000 gallons of water flooded the first floor of the building, with some areas having two inches of standing water. We called you at about 10:30 PM and you arrived and started work in about 90 minutes. Amazingly, all the water was extracted by 5:00 AM. All equipment was installed including the trailer mounted equipment by noon. Patrick communicated their drying plan to us and that is exactly how things went!
Everything was dried in a few days and all carpets were cleaned and vinyl base trim was reinstalled within a few more days. The closed areas of the library were open to the public within 6 days on when the pipes broke.
You guys did a great job!
We were really in a bad spot. Our house is on the market and we were having a new washing machine installed by a big box store. They didn't install the drain line correctly and flooded our upstairs laundry room and a bedroom as well as caused bad damage to a downstairs mud room and guest bedroom.
We knew we hired the right restoration company when Patrick explained how they could save some very expensive crown molding and trim and used an Infrared camera to document the extent of all of the damage. Their construction crew did a FANTASTIC job and we are back on the market!
SERVPRO of Elgin/Northwest Kane County, you are the best!!!
With Covid-19 going on they were very careful when working at my home which made me feel comfortable.
Thank you very much for deodorizing my car. My parents bought me my first car (although used!) and the prior owner left a nasty cigarette/febreze®/vinegar smell. You were able to remove all of the odors with your ozone machine.
I really appreciate it. Have a great day at SERVPRO!
The crew that came out was great. When I had an issue, the 1st people to see on site were the guys. You were with me throughout the entire process. The crew was very helpful and advised me of each step as we progressed through the process.
Recently the hot water heater in my house had leaked all over the floors in my basement. Our carpeting, furniture and walls were wet. I work at the local library and we had used SERVPRO of Elgin/Northwest Kane County to handle a huge loss we had recently endured. I saw the good work they did, and I hoped they would be able to do the same for my house.
They were great! They came out quickly and sucked up all the water and set up drying equipment. They were able to save everything for us and were also able to reinstall the carpet pad and clean the carpets when they were done.
SERVPRO of Elgin/Northwest Kane County was asked to come in and clean the carpets in our offices. We were especially concerned about the heavy staining in some areas, especially in front of our coffee bar.
The guys did a great job! The carpeting looks and smells great and the staining in front of the coffee bar is completely gone.
Thank you very much for a job well done!!!
During the "Polar Vortex" we had multiple pipe breaks in our Center Street facility. A 25 room medical suite was completely damaged by water as well as a basement conference room and hallway. Dennis explained all the work that was needed and was able to start immediately.
Lots of cabinets, built in desks and lots of walls and insulation needed to be removed and it was done very neatly. Everyone was great.
They used lots of different monitoring tools to ensure us that everything was properly dried.
SERVPRO did a wonderful job and we would definitely choose you again (although we hope we never need you again!)