Meet Our Team
Here to Help® 24/7.
SERVPRO of Decatur / Forsyth
Joel Robb
Joel Robb is the Owner at SERVPRO of Decatur/Forsyth. He worked at the company for many years and recently had the opportunity to purchase the franchise. Joel is very involved with all parts of SERVPRO and manages projects, markets to clients, works with vendors, and trains employees. In his spare time Joel enjoys spending time with his family, hunting and camping.
Bridgett Robb
Meet our Admin. Assistant, Bridgett Robb. She is the face behind our SERVPRO website, Facebook, Twitter and Pinterest pages. Bridgett also helps our office manager with estimates, audits and other office responsibilities. She is ready to help with any task that needs her attention. Bridgett enjoys spending time with her family and being outdoors.
Austin Kent
Meet our Crew Chief, Austin Kent. Austin always keeps the ship sailing smooth and can do just about anything at SERVPRO. He coordinates the workloads with our crews to ensure production schedules are met, and above all, our customers are satisfied having exceeded their expectations. Austin is highly IICRC certified in many areas of fire, water, and mold restoration and remediation. He trains technicians, interfaces with our administrative staff and sales & marketing reps to guarantee a smooth start to finish service. Austin is a valued member of our franchise team. He is always the person to ask for when you need help!
Andrew Fitzgerald
Meet our Crew Chief, Andrew Fitzgerald. He is also known as the SERVPRO Superhero! Andrew is always willing to come in and save the day, no matter the time or situation. He is IICRC certified has several years of experience in the fire and water restoration field. When Andrew is not providing excellent service to his customers he enjoys spending time outdoors, fishing and spending time with his dogs.
Vickie Wakefield
Meet our Office Manager, Vickie Wakefield. She has been in the fire and water cleanup/restoration industry for several years. Vickie oversees and directs all aspects of Administration within the organization. She is always happy to help with any business needs you may have.
Jamie Dalluge
Meet our Marketer, Jamie Dalluge. She is great at communicating with agents and keeping them in the loop. Jamie emphasizes community involvement and successfully puts our SERVPRO brand out there. Jamie is very knowledgeable in many areas at SERVPRO.
What our
customers are saying
Every time I have had to contact them for an issue, they have responded very quickly. Their customer service is exceptional!
SERVPRO was there start to finish to help us out. I was so overwhelmed when I came back from vacation. They were truly a blessing. Thank you so much
They came out fast to evaluate my damage I had at my house. They were polite and very helpful. I would call them again.
Wow! Is all I can say............ What a fantastic job. Thanks for making my life great again.
These folks are great! I had an unusual situation where someone discarded a freezer full of rotten meet onto our property. In less than 24 hours these guys were there to clean it up. Kudos to the guys who had to transfer all that meat to garbage bags. Thanks so much for your professionalism in dealing with an unusual situation!
A very dependable company for all your clean ups of mold, water damage, carpet cleaning, and more....
We kept my window rolled down at night when it stormed. My car was so wet inside. SERVPRO dried it for me. Nice people.
Excellent customer service, a job well done.
Wow! I am so happy my mother in law referred me to SERVPRO. Outstanding work.
Thanks, Heather
Every time I have had to contact them for an issue, they have responded very quickly. Their customer service is exceptional!
SERVPRO was there start to finish to help us out. I was so overwhelmed when I came back from vacation. They were truly a blessing. Thank you so much
They came out fast to evaluate my damage I had at my house. They were polite and very helpful. I would call them again.
Wow! Is all I can say............ What a fantastic job. Thanks for making my life great again.
These folks are great! I had an unusual situation where someone discarded a freezer full of rotten meet onto our property. In less than 24 hours these guys were there to clean it up. Kudos to the guys who had to transfer all that meat to garbage bags. Thanks so much for your professionalism in dealing with an unusual situation!
A very dependable company for all your clean ups of mold, water damage, carpet cleaning, and more....
We kept my window rolled down at night when it stormed. My car was so wet inside. SERVPRO dried it for me. Nice people.
Excellent customer service, a job well done.
Wow! I am so happy my mother in law referred me to SERVPRO. Outstanding work.
Thanks, Heather
About Us
SERVPRO of Decatur/Forsyth has been serving Decatur, IL. and the surrounding local community for over 20 years. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage occurs. We understand the stress and worry that comes with a fire or water damage and the disruption it can cause in your life, home or business.
Our goal is to minimize that disruption and help restore order to your home or business as quickly as possible, and we achieve that for our customers every day. With initial and ongoing training and regular llCRC- industry certifications, our staff is equipped with the knowledge and experience to handle the restoration of your property. We have gained the reputation as the premier water, fire and mold remediation service. We like support our local community with sponsorship and our local food drives. Our SERVPRO family strives to give be the best we can be for our community.
No damage is too large or too small for SERVPRO of Decatur/Forsyth.
We are here to help, give us a call today! We make it "Like it never even happened."
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