About Us
Here to Help® 24/7.
SERVPRO of Carbondale / Marion
About Us
SERVPRO of Carbondale/Marion is family owned and operated with every employee adopted as an added family member. Offering service to you, your family, or your business in the Southern Illinois area, SERVPRO of Carbondale/Marion endeavors to build lasting relationships and to stay involved in our widely ranged community. Holding memberships in multiple Chambers, sponsoring events, and volunteering where we can, is very important to our business. By calling us for your needs, you are guaranteed a spot in our “family.”
Our main goal is to serve your needs in a quick-like, professional manner. Fire and water damage can be very disturbing to every factor involved in the building damaged; creating much unnecessary stress and worry. As we advocate for a safe, stress-free, and trustful experience, our team is fully equipped with hands on training and is the backboard of our business to make your experience “Like it never even happened.” Let us help in making your worries disappear, starting with just one phone call to (618) 998-8828
SERVPRO of Carbondale/Marion stands strong in providing a fast and efficient work ethic while maintaining a trusting relationship. We acquire a fully trained and equipped team 24 hours a day, 7 days a week specializing in (but are not limited to):
- Fire Damage
- Water/Flood Damage
- Storm Damage
- Carpet Cleaning
- Duct Cleaning
- Sewage and Biohazard Cleanup
- Mold
- Odor Removal
Service Area
Certifications
- CMT - Commercial Carpet Maintenance Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- CCT - Carpet Cleaning Technician
- CRT - Color Repair Technician
- LCT - Leather Cleaning Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- OCT - Odor Control Technician
- ECTP - Employee Certification Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- RCT - Rug Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FCT - Floor Care (Hard Surfaces) Technician
Affiliations
- Marion Chamber of Commerce
What our
customers are saying
"This office is amazing. Very friendly and very efficient. From the estimators to the workers who did my tear out, professionalism way key. I'm so glad they were there to help with our home. Thank you guys!!
Craig and April"
"Great service and great people! They restore it "Like it never even happened."
"SERVPRO is professional, prompt, and personable. Also, works well with insurance companies."
"Owner is Very knowledgeable and is a pleasure to work with."
Your prompt response with personnel and equipment dramatically reduced our overall expense, because we ended up replacing only a minimal amount of equipment and fixtures! I can't say enough about how your firm handled our situation, but those of us in business know that our #1 asset are the employees and you certainly have many #1's. Sincerely, Randy Forby Regional Bank President
"I have had SERVPRO help with many jobs of mine and they always do an excellent job!"
"We recently sold our home and had SERVPRO polish the place up for the new owners. We were so pleased with their work that we hired them to clean our newly purchased home for us before we moved in there. Misty and Melissa are truly exceptional workers. Detail, plus. Thank you, SERVPRO."
"Always love seeing the marketer's smiling face when she comes to the office. Great representative for a great team!"
"Moving out of an apartment and part was my lease agreement was to have it professionally cleaned when I did. I reached out to SERVPRO regarding these service and they were fast, efficient, and provided a high quality of work. I would recommend them to anyone who needs restorations or cleaning done."
"This office is amazing. Very friendly and very efficient. From the estimators to the workers who did my tear out, professionalism way key. I'm so glad they were there to help with our home. Thank you guys!!
Craig and April"
"Great service and great people! They restore it "Like it never even happened."
"SERVPRO is professional, prompt, and personable. Also, works well with insurance companies."
"Owner is Very knowledgeable and is a pleasure to work with."
Your prompt response with personnel and equipment dramatically reduced our overall expense, because we ended up replacing only a minimal amount of equipment and fixtures! I can't say enough about how your firm handled our situation, but those of us in business know that our #1 asset are the employees and you certainly have many #1's. Sincerely, Randy Forby Regional Bank President
"I have had SERVPRO help with many jobs of mine and they always do an excellent job!"
"We recently sold our home and had SERVPRO polish the place up for the new owners. We were so pleased with their work that we hired them to clean our newly purchased home for us before we moved in there. Misty and Melissa are truly exceptional workers. Detail, plus. Thank you, SERVPRO."
"Always love seeing the marketer's smiling face when she comes to the office. Great representative for a great team!"
"Moving out of an apartment and part was my lease agreement was to have it professionally cleaned when I did. I reached out to SERVPRO regarding these service and they were fast, efficient, and provided a high quality of work. I would recommend them to anyone who needs restorations or cleaning done."