Jomar, and Chase were both excellent as project managers and Rico and Wally were both very hard workers too. Your team was excellent and kept me laughing during a difficult time which helped make the longs days better!

Also, Jo would touch base with me daily that was a plus!

Special thanks to Frank's Reconstruction team for renovating our house. We highly recommend SERVPRO of Kailua!

Andy did a great job for me here in my home. I was nervous about letting somebody cut up my sheet rock in my living room after I had a flood. Andy really new what he was doing and left me feeling very comfortable with the whole mitigation process.

 

You answered their phone at 9:00 p.m. and courteously and gladly scheduled a time to come inspect my water leak. THANK YOU!
Louise Ahnen also did a great job calling to follow up with me after their team came over. She emailed all the parties involved which saved me some times-- something in short supply right now with all the problems I'm addressing for this repair.
This company has been a breath of fresh air.
I also want to thank SHELBY. That is a hard working, thoughtful, and expertly qualified lady! I had lots of questions and she patiently and comprehensively explained all of them.
Tell the owner this lady needs to be paid whatever it takes to keep her: bonus, promotion, commission--whatever. She's skillful and a bigger asset than perhaps you guys realize.

Zai Gimeno was very friendly, efficient and she knew what she was doing. The whole crew have experience in all aspects of the job. I would recommend SERVPRO to do any job.

Andy and Glenna Maras, the owners did a great job with a recent challenge with my home and were professional, friendly, clean and communicated well every step of the way. I highly recommend their company if you ever have the unfortunate need for this type of service. truly appreciate their attitude and work.

Contacted Glenna to help me clean up after two bathrooms in the house backed up and overflowed.  Her team came out within hours and helped me to assess the situation.  Not only did they disinfect and help me dry out the affected areas of the house, but they also helped me find a plumber to fix the problem that caused the backup.  Her team was friendly and quick.  And they did a great job cleaning up and drying the house out.  I didn't have to worry about the clean up and could just focus on getting my family calm and back into their routine.

Had a sewage leak in my house. Not pretty.  Josh was my first contact. Had staff there pretty quick to start the long clean up process. Very efficient. He was great with updates.
Once ready for remodeling, Billy and crew,including Jordyn and Frank, took care of my needs and had my place looking better than before.
Being 2500 miles away during most of the remodel was a potential problem but Billy worked with me on the issues it posed.
Shout out to Shelby for meeting me near Makiki for a payment. Running short on time on a weekend visit, it was a blessing.
Hope not to encounter this type of problem again, but SERVPRO Kailua will definitely be first on my list.
Thanks Billy. Appreciate you all.

 Jomar, and Chase were both excellent as project managers and Rico and Wally were both very hard workers too. Your team was excellent and kept me laughing during a difficult time which helped make the longs days better!

Also, Jo would touch base with me daily that was a plus!

Special thanks to Frank's Reconstruction team for renovating our house. We highly recommend SERVPRO of Kailua!