Mold was growing rampant in our bathroom, so I called your team in for help. You took care of the leak causing it and cleaned up all the mold. I’m telling everyone I know about you!

We noticed mold in our bathroom ceiling and wall which was a concern for my mother’s allergies and health. Through a referral from my sister we called SERVPRO and they came by with an inspection and gave some options and an estimate. They were thorough and did a great job, Mahalo to Frank, Mike and Gene, we are so happy with the renovated space, my mom say’s
“It feels so good now”. Thanks to the whole crew!

Andy and Glenna were terrific in resolving our water and mold issues.  We were well informed via photos, emails, and phone as we were on the mainland during the entire process.  They were very friendly, professional, and quickly gained our complete trust.  Would recommend them with no hesitation.

I am typically a "do-it-yourself" kind of girl and hate to pay money for a job that I believe I can do well. I own a carpet cleaner and typically will clean my carpets every several months or so. This last time I did it...I found that a day or so after I had cleaned my carpets, they were actually dirtier than they were before I cleaned them. Also it had been raining and they never throughly dried out...my house smelled like mildew. Glenna to the rescue! They typically are used to cleaning up after major flooding or fire/water damage, I felt silly calling for such a "small job"...she happily responded and set up a time for one of her crew to come help me out. The service member was on time, courteous, fast and professional. They got the stain I was concerned with out and the mildew smell was gone! I will recommend this company to anyone as well as use them again. Thank you!!

Andy did a great job handling the water and mold damages in our home. He was sent by our insurance company and we're grateful for his expertise and compassion.  Would highly recommend this trust worthy company to anyone.

I needed to have my carpets cleaned and saw an ad on Facebook so I called and got an estimate. It was a great deal so I made an appointment. Kristi and Ricky showed up right on time. They were nice, professional, and their work was excellent. If you're looking for an honest, professional, and reliable company with excellent service, call SERVPRO Kailua/North Laie!

Contracted Christy and Ricky to clean the apartment I was moving out of. I thought they did solid work given the scope of the job I had laid out for them, but my landlord complained about several corners with dust, a couple of tiny streaks on Windows and floors, and the storage space which hadn't been cleaned (due to miscommunication, not negligence). These two had such professional integrity that they came back the day after we talked and knocked out the areas of discrepancy, free of charge. I would hire them again in a heartbeat, and I will recommend them to anyone I come across.

I HATE CATS!. I moved into a house that had a very strong cat urine odor. I had read about how to get rid of it online and tried to get rid of it myself. I tried and tried with no success. Andy used his SERVPRO Bright and Neutral cleaner and then sealed the floor. Thank you! Did I mention I hate cats.

I am an asthmatic and have been having breathing difficulties. I could smell a bit of a musty smell in a portion of my home. I couldn't see mold but I could smell it. I hired an Indoor Environmental Professional to come test my home for mold. The test showed higher than normal levels of mold spores in my home. They recommended I call SERVPRO to come take care of the mold. Andy and Jon came to my rescue. They cleaned and treated the area and I really am able to breath so much better now.

Mold was growing rampant in our bathroom, so I called your team in for help. You took care of the leak causing it and cleaned up all the mold. I’m telling everyone I know about you!

We noticed mold in our bathroom ceiling and wall which was a concern for my mother’s allergies and health. Through a referral from my sister we called SERVPRO and they came by with an inspection and gave some options and an estimate. They were thorough and did a great job, Mahalo to Frank, Mike and Gene, we are so happy with the renovated space, my mom say’s
“It feels so good now”. Thanks to the whole crew!