Meet Our Team
Here to Help® 24/7.
SERVPRO of Waycross, Hinesville & Douglas
Peggie Carroll
Peggie has been a long time employee of SERVPRO of Waycross, Hinesville, & Douglas She has enjoyed working 20+ years assisting our customers after water and fire damages. Peggie also specializes in our large loss by helping keep our contents and supplies organized.
Austin Green
Austin Green is a Crew Chief at SERVPRO of Waycross, Hinesville and Douglas. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, and Applied Structural Drying Technician.
Katie Horton
Katie is a Restoration Cleaning Technician here at SERVPRO of Waycross, Hinesville, & Douglas. She pays attention to detail and communicates well with the customer. Katie is in charge of helping our clients after they experience a water damage or fire damage by packing up the contents.
Tyler Jones
Tyler is a part of our Production Team. He puts in long hours to ensure our customers are taken care of. Tyler has several years of experience in water and fire damage restoration.
Heather Oswalt
Heather has worked for SERVPRO for over eight years. To say she is knowledgeable in the industry is an understatement. Heather communicates with our insurance adjusters to get approvals and helps us stay in compliance with National Accounts.
Adam Ramsey
Adam Ramsey is a Restoration Technician at SERVPRO of Waycross, Hinesville, & Douglas. Adam’s strong drive and attention to detail makes him a valued team member. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training also emphasizes listening skills, customer service, and exceeding our customers’ expectations.
Chelsea Rice
Chelsea is new to our SERVPRO of Waycross, Hinesville, & Douglas team. She serves as our Project Coordinator by assisting our customers after damage to their home or business. Chelsea helps our customers by getting back to preloss conditions by reconstruction. She has assembled an extensive network of Subcontractors whose work and ethics make them stand out above the rest.
David Schagren
David is a Project Manager at SERVPRO of Waycross, Hinesville, & Douglas. He has a history working in the hospitality industry which he uses to further assist the clients at SERVPRO. David oversees the work efforts with our crew chiefs and communication with the customer.
Hinnon Smith
Hinnon is a valued part of our Reconstruction Division. He has several years of experience and is bringing a great set of skills to the SERVPRO of Brunswick. Hinnon also helps write estimates for mitigation jobs.
Ashley Tanner
Ashley is a newer member of our SERVPRO team. She helps manages billing and scheduling direct cleanings. Ashley is a great member of our team and will often be the one greeting you on the phone
Ben Turner
Ben works as a Restoration Technician at SERVPRO of Waycross, Hinesville, & Douglas. He has a strong attention to detail and is a great team player. Ben is always willing to go above and beyond for our customers. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training also emphasizes listening skills, customer service, and exceeding our customers’ expectations.
Ericka Walker
Ericka is the Market Manager here at SERVPRO of Waycross Hinesville, & Douglas. She has been with SERVPRO for a little over two years and has a passion for helping our customers. Ericka communicates well with the customers, insurance agents, adjusters, and team members to ensure that our customers are well taken care of.
Peggy Ward
Peggy works as a Restoration Cleaning Technician here at SERVPRO of Waycross, Hinesville, & Douglas. Peggy has earned the nickname “Ma” as she is always looking out for our clients and team members. She has a strong work ethic in assisting our customers get back to preloss conditions.
Angel White
Angel is our Human Resource Coordinator, but she does so much more. She is constantly looking for ways to improve our large loss division as well as how to build a strong team; she is truly the “Jack of All Trades”. Angel has been with SERVPRO of Waycross, Hinesville, and Douglas for over 5 years. Her dedication and determination has contributed to the success of our team.
What our
customers are saying
Well this is the first time I have even had a flood in my home, and when my insurance company called SERVPRO they came and I really have ti say that there employee JJ was also he assured me that everything was okay and explain to me everything that he would be doing, because I've had multiple surgeries and I'm not able to lift furniture to get it out of all of the water and so he told me to do sit back and let him handle it on, he was very professional-
Their service was Exc, Top Notch Professional & efficient..They did a follow up courtesy service.. Problem was severe allergic sensitivity to interior air pollution in rental property.. Problems Solved.. Finally can breath, sleep well, decrease meds & Enjoy healthy living.. Recommended without any reserves.
Thank You All!!!
They are great at what they do and their people are top notch.
Heather she is such a sweet person when I called her to tell her about a problem with my yard! She just told me to send pictures of the damage and not to worry about it she would handle it! She's always a pleasure to talk to her so thank you heather!
Very nice people, professional job, looks great!
Very nice people, cleaned a stain from a piece of fabric for me, instructed me on how to clean it in the future. A very positive experience. I would recommend these folks to everybody. They are that good!!
Kind, Professional, Thorough, Hard Working, Organized and With Integrity from first telephone call to request service to end of service.
Wow! Michael just left and he did an outstanding job! Our chairs aren’t even all the way dry yet and I can already see a huge improvement! Thank you, thank you! I will surely recommend your company to anyone that asks for this type of service. Outstanding job!
To whom it may be concerned,
I had my first time to use SERVPRO and it was a good occasion- the two men who came was Jeff and Jim and they were great. I just had to write you and let you know I was well satisfied with them and I would like for you to let all concerned that they did a great job. - Robert Clark
Well this is the first time I have even had a flood in my home, and when my insurance company called SERVPRO they came and I really have ti say that there employee JJ was also he assured me that everything was okay and explain to me everything that he would be doing, because I've had multiple surgeries and I'm not able to lift furniture to get it out of all of the water and so he told me to do sit back and let him handle it on, he was very professional-
Their service was Exc, Top Notch Professional & efficient..They did a follow up courtesy service.. Problem was severe allergic sensitivity to interior air pollution in rental property.. Problems Solved.. Finally can breath, sleep well, decrease meds & Enjoy healthy living.. Recommended without any reserves.
Thank You All!!!
They are great at what they do and their people are top notch.
Heather she is such a sweet person when I called her to tell her about a problem with my yard! She just told me to send pictures of the damage and not to worry about it she would handle it! She's always a pleasure to talk to her so thank you heather!
Very nice people, professional job, looks great!
Very nice people, cleaned a stain from a piece of fabric for me, instructed me on how to clean it in the future. A very positive experience. I would recommend these folks to everybody. They are that good!!
Kind, Professional, Thorough, Hard Working, Organized and With Integrity from first telephone call to request service to end of service.
Wow! Michael just left and he did an outstanding job! Our chairs aren’t even all the way dry yet and I can already see a huge improvement! Thank you, thank you! I will surely recommend your company to anyone that asks for this type of service. Outstanding job!
To whom it may be concerned,
I had my first time to use SERVPRO and it was a good occasion- the two men who came was Jeff and Jim and they were great. I just had to write you and let you know I was well satisfied with them and I would like for you to let all concerned that they did a great job. - Robert Clark
About Us
SERVPRO of Waycross, Hinesville & Douglas understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Waycross, Hinesville & Douglas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Waycross, Hinesville & Douglas can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Waycross, Hinesville & Douglas.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO of Waycross, Hinesville & Douglas are the cleaning and restoration brand you know and trust.
View our before and after photos of previous jobs. If you have any questions or want to learn about or SERVPRO of Waycross, Hinesville & Douglas team click here.
Recommended For You
Water Damage Is Costly If You Don't Bring In The Right Team
Mold spores exist naturally almost everywhere. They can be found both indoors and out, …Local Firework Shows Near Waycross
Are you looking for Fireworks for the 4th of July? Here is your localized list of …The Importance of Air Movers
Drying equipment at SERVPROWhen water damage has occurred, water can be absorbed into …