Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Norcross and Duluth
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
Byron just came by and picked up everything. He was super nice. It is refreshing to work with a company where the guys take the time to shake your hand and thank you for your business.
I can't say enough regarding how helpful and detailed everyone on the crew was. Special thanks for the trust & excellence brought to the job.
We had flooding on the main level of our house. You provided excellent service, and I will certainly recommend you to others!
No recommendations are needed for you to improve your performance in the future...you did a splendid job! Keep up the good work!
So with all the rain mid-November, my basement flooded and I started panicking. My insurance company recommended a small company but when they arrived they let me know they couldn't do much other than set up some fans, and I might want to call a different company, and SERVPRO was who they recommended. I called up SERVPRO and within 30 minutes had a gentleman by the name of Will Dunn contact me, and make plans to be there first thing the next morning. He developed a plan, and within an hour had an entire crew (led by Devon, also great) there setting up equipment, fans, working on the dryout, removing damaged insulation and drywall, and they were there every single day for 4 days. He had a dumpster delivered immediately on the first day, stayed in constant contact with me, and had a crew of 5 set up to help me move damaged items into the dumpster, and catalog each item along the way.
Additionally, he worked directly with my insurance adjuster to find out what was and was not covered so to maximize what SERVPRO could do to help me through this process. He was available by phone or text at any point and was extremely responsive. I cannot EVER imagine calling another company at this point, this was the absolute best customer service and execution of any company I've ever worked with. The entire crew was very respectful of my time and space and worked quickly to mitigate the damage I sustained.
Helped me out tremendously! They were there before the plumber and held my hand throughout the whole process with the insurance company! Even cleaned my carpets for free after the job was over. Wonderful experience!
SERVPRO of Norcross was fast and professional throughout the whole process. Definitely recommend!!
J Smith is terrific and always takes the time to walk clients through the process.
The crew that was on site was courteous and attentive to my concerns, and they clearly explained the cleaning and restoration process throughout the duration of the job.
Byron just came by and picked up everything. He was super nice. It is refreshing to work with a company where the guys take the time to shake your hand and thank you for your business.
I can't say enough regarding how helpful and detailed everyone on the crew was. Special thanks for the trust & excellence brought to the job.
We had flooding on the main level of our house. You provided excellent service, and I will certainly recommend you to others!
No recommendations are needed for you to improve your performance in the future...you did a splendid job! Keep up the good work!
So with all the rain mid-November, my basement flooded and I started panicking. My insurance company recommended a small company but when they arrived they let me know they couldn't do much other than set up some fans, and I might want to call a different company, and SERVPRO was who they recommended. I called up SERVPRO and within 30 minutes had a gentleman by the name of Will Dunn contact me, and make plans to be there first thing the next morning. He developed a plan, and within an hour had an entire crew (led by Devon, also great) there setting up equipment, fans, working on the dryout, removing damaged insulation and drywall, and they were there every single day for 4 days. He had a dumpster delivered immediately on the first day, stayed in constant contact with me, and had a crew of 5 set up to help me move damaged items into the dumpster, and catalog each item along the way.
Additionally, he worked directly with my insurance adjuster to find out what was and was not covered so to maximize what SERVPRO could do to help me through this process. He was available by phone or text at any point and was extremely responsive. I cannot EVER imagine calling another company at this point, this was the absolute best customer service and execution of any company I've ever worked with. The entire crew was very respectful of my time and space and worked quickly to mitigate the damage I sustained.
Helped me out tremendously! They were there before the plumber and held my hand throughout the whole process with the insurance company! Even cleaned my carpets for free after the job was over. Wonderful experience!
SERVPRO of Norcross was fast and professional throughout the whole process. Definitely recommend!!
J Smith is terrific and always takes the time to walk clients through the process.
The crew that was on site was courteous and attentive to my concerns, and they clearly explained the cleaning and restoration process throughout the duration of the job.
About Us
SERVPRO of Norcross and SERVPRO of Duluth understand the stress and anguish that comes with a fire or water damage and the disruption it causes your life, your home or your business. Our objective is to help minimize the interruption to your life and make it "Like it never even happened."
SERVPRO of Norcross and SERVPRO of Duluth specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. Our highly trained professionals can mitigate mold and mildew from your home or business.
Ryan Braswell and Michael Crawford, became part of the SERVPRO franchise system in 2020 purchasing SERVPRO of Henry, Spalding & Butts Counties, SERVPRO of Decatur and SERVPRO of Clayton County. In April of 2024, they added SERVPRO of Norcross and SERVPRO of Duluth to their operation. Today they operate out of a 25,000 sq. foot warehouse in McDonough, GA, and and a 42,000 sq. foot warehouse in Norcross and have a team of over 80 full time employees.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Henry, Spalding & Butts, Clayton, Decatur, Norcross, and Duluth.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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