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Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of Baldwin, Putnam and Jones Counties

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SERVPRO of Baldwin, Putnam and Jones Counties

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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

Last Thursday was one of the top 5 stressful times of my life. I had significant water damage in my home and I had no idea what to do. I called SERVPRO and they were out to do an assessment within 2 hours-or less. They also handled the insurance claim for me and let me know every step of the way what was going to happen. The customer service and communication is amazing. I don't know what I would have done without them. I can't express enough how persistent and dedicated they are to making sure they communicate with you on everything. From the beginning of the project to the end you can always get in contact with someone or they are checking in with you. The customer service is top notch!

Sheryl P.
Eatonton

Keri, Ashley, D, and Jordan were great handling our water damage during this storm. Everyone was polite, and genuine will definitely recommend and use again in the future.

Premal P.
Sandersville

We’ve had an excellent experience with SERVPRO Putnam county for water mitigation and clean out. They responded within an hour with their initial assessment and dehumidifiers, Jordan worked well with me and our insurance, and Carrie and crew were knowledgeable, professional, neat, and efficient. I have confidence that we will be able to restore my home to a clean and safe place

Carol M.
Eatonton

We had an issue at our branch during Deep Roots, which is the busiest day of the year for Milledgeville! Ashley R., Brian, and Ashley H. did an AMAZING job getting to us through traffic, and were quick and efficient solving our water issue. Highly recommend!

Emily E.
Milledgeville

Cannot recommend SERVPRO enough!! The customer service level was exceptional, great communication and made scheduling the work a breeze! Kayli was such a great help in answering my questions and explaining the process, she was extremely professional and kind and great at updating me at every stage!! Gabe was also great! The weather proved to be a challenge and he was quick to get in touch to explain the service I needed would have less accurate results due to the weather and rescheduled for better time that was still quicker than I expected! Glad to have such a great company here in Milledgeville and thankful to Kayli and Gabe for their help!

Haley W.
Milledgeville

We needed these guys after Hurricane Helene brought a ton of water in our home. They were fast on the job, came all the way to Augusta to service us and the crew that came in, De’Adrian and Kolandis were efficient and professional. Very happy with our experience. Also the project manager Gabe did a great job assessing and communicating. Really appreciate the team at SERVPRO.

Scott V.
Evans

My wife and I were extremely pleased with the entire experience with SERVPRO installing hardwoods throughout our home. I knew SERVPRO handled insurance repairs, but until recently, I did not know they were willing to help with home restoration projects. I'm glad we found out they offer this service! The entire SERVPRO team should be commended - we could not be more pleased with our new floors!

Artis W.
Milledgeville

Jason has been SO helpful as we navigated filing an insurance claim and having water remediation handled. Jessie and AJ were fast and efficient at putting down our subfloor. Overall a great experience and would highly recommend!

Jennifer T.
Eatonton

Great company! Super fast acting and kept me informed step by step as I wasn't able to be here when they initially came . Such a scary experience but they have helped me so much. KERI, DAVID AND ANDY!! Thank you!!!! Chris walked me through every step. He listens to my concerns and addresses my questions. He even ran a demon out of my house during the clean up phase!! Great team!

Summer P.
Tennille

Last Thursday was one of the top 5 stressful times of my life. I had significant water damage in my home and I had no idea what to do. I called SERVPRO and they were out to do an assessment within 2 hours-or less. They also handled the insurance claim for me and let me know every step of the way what was going to happen. The customer service and communication is amazing. I don't know what I would have done without them. I can't express enough how persistent and dedicated they are to making sure they communicate with you on everything. From the beginning of the project to the end you can always get in contact with someone or they are checking in with you. The customer service is top notch!

Sheryl P.
Eatonton

Keri, Ashley, D, and Jordan were great handling our water damage during this storm. Everyone was polite, and genuine will definitely recommend and use again in the future.

Premal P.
Sandersville

We’ve had an excellent experience with SERVPRO Putnam county for water mitigation and clean out. They responded within an hour with their initial assessment and dehumidifiers, Jordan worked well with me and our insurance, and Carrie and crew were knowledgeable, professional, neat, and efficient. I have confidence that we will be able to restore my home to a clean and safe place

Carol M.
Eatonton

We had an issue at our branch during Deep Roots, which is the busiest day of the year for Milledgeville! Ashley R., Brian, and Ashley H. did an AMAZING job getting to us through traffic, and were quick and efficient solving our water issue. Highly recommend!

Emily E.
Milledgeville

Cannot recommend SERVPRO enough!! The customer service level was exceptional, great communication and made scheduling the work a breeze! Kayli was such a great help in answering my questions and explaining the process, she was extremely professional and kind and great at updating me at every stage!! Gabe was also great! The weather proved to be a challenge and he was quick to get in touch to explain the service I needed would have less accurate results due to the weather and rescheduled for better time that was still quicker than I expected! Glad to have such a great company here in Milledgeville and thankful to Kayli and Gabe for their help!

Haley W.
Milledgeville

We needed these guys after Hurricane Helene brought a ton of water in our home. They were fast on the job, came all the way to Augusta to service us and the crew that came in, De’Adrian and Kolandis were efficient and professional. Very happy with our experience. Also the project manager Gabe did a great job assessing and communicating. Really appreciate the team at SERVPRO.

Scott V.
Evans

My wife and I were extremely pleased with the entire experience with SERVPRO installing hardwoods throughout our home. I knew SERVPRO handled insurance repairs, but until recently, I did not know they were willing to help with home restoration projects. I'm glad we found out they offer this service! The entire SERVPRO team should be commended - we could not be more pleased with our new floors!

Artis W.
Milledgeville

Jason has been SO helpful as we navigated filing an insurance claim and having water remediation handled. Jessie and AJ were fast and efficient at putting down our subfloor. Overall a great experience and would highly recommend!

Jennifer T.
Eatonton

Great company! Super fast acting and kept me informed step by step as I wasn't able to be here when they initially came . Such a scary experience but they have helped me so much. KERI, DAVID AND ANDY!! Thank you!!!! Chris walked me through every step. He listens to my concerns and addresses my questions. He even ran a demon out of my house during the clean up phase!! Great team!

Summer P.
Tennille

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.