SERVPRO of University, SE Orlando

SERVPRO was able to respond immediately to a sewage backup flood at our house, to mitigate any further damage, and get it cleaned up quickly and professionally. The crew of workers in our home were very hardworking and respectful of our needs and made sure to seal off the affected portion of our home so we could still use the rest of it without getting sick or dealing with any of the awful smells. The crew leader was very diligent in keeping me updated, and finding out our preferences when specific decisions needed to be made. The work performed was completely within the scope of what our insurance company was willing to pay for, and we came out of pocket nothing except our deductible for the clean-up work.

From top to bottom these men and women are professional, detail-oriented, and easy to deal with. Ver, Susan, Victoria, and Dee have all been outstanding managers we have dealt with directly and it has been nothing but a pleasure. They PROUDLY support veteran-owned small businesses and charities.

Had a water leak in a condo unit that turned out to be much worse than expected. The team was outstanding to work with on the demo and clean up. Dee always took my call/text & did a great job working with our insurance company. They made the process much easier than I imagine it could have been with someone else!

We had a water damage emergency at our office which affected several floors and SERVPRO arrived quickly and got straight to work removing water and setting up driers. They were all very efficient throughout the three days of service. I highly recommend them.

Thank you SERVPRO, there are just not enough words that could express the gratitude I have for your company. The water damage was everywhere, but your team was just perfect. Again thanks.

SERVPRO was amazing! They came and did a free moisture check to make sure we didn't have black mold in our walls. They are a great company that is experienced, professional, and delivers prompt service. Thanks to your entire team for providing me and my family peace of mind!

My house was flooded due to a broken pipe. I called SERVPRO to deal with it. The SERVPRO crew was very fast and professional. They managed the situation very well. I was very happy with their service. Your technician was outstanding. He was helpful, kept me informed, and explained everything. He is an asset to your company. Thanks SERVPRO!

We are currently having SERVPRO help us with a flood in our home. The team has done a fantastic job! They have been very professional in keeping us informed on why and what they are doing. They put up a plastic barrier to keep contamination from spreading through the rest of our home, and it has really made it so much less stressful for me. The rest of the house looks normal, and it makes it much easier to get through the repair time. They packed up every single thing that needed moving out and removed it. It has made this whole experience so much less traumatic for all of us! Thank you, SERVPRO! 5 stars!!

I have worked on several jobs with SERVPRO of University, SE Orlando, and have found them to be true professionals. Vern and Susan, the owners, take great care of their employees and customers, making sure every detail is handled. It is a pleasure to work with another business that shares our commitment to customer service!

SERVPRO was able to respond immediately to a sewage backup flood at our house, to mitigate any further damage, and get it cleaned up quickly and professionally. The crew of workers in our home were very hardworking and respectful of our needs and made sure to seal off the affected portion of our home so we could still use the rest of it without getting sick or dealing with any of the awful smells. The crew leader was very diligent in keeping me updated, and finding out our preferences when specific decisions needed to be made. The work performed was completely within the scope of what our insurance company was willing to pay for, and we came out of pocket nothing except our deductible for the clean-up work.

From top to bottom these men and women are professional, detail-oriented, and easy to deal with. Ver, Susan, Victoria, and Dee have all been outstanding managers we have dealt with directly and it has been nothing but a pleasure. They PROUDLY support veteran-owned small businesses and charities.