Meet Our Team
Here to Help® 24/7.
SERVPRO of Lake County
Terry
Terry has over 19 years of experience working with SERVPRO as an Operations Manager and General Manager at SERVPRO of Laporte and Porter Counties in Michigan City, Indiana. A few years ago, he relocated to Lake County with his wife, Nancy, and is now the Marketing Manager here at SERVPRO of Lake County. In his spare time, Terry loves to golf. The Dallas Cowboys are his favorite football team.
Dave
Dave is our Project Manager on the Production team. He has lived in Lake County for over 35 years and is happy to be a part of the SERVPRO of Lake County team. Dave is certified with the IICRC as a water remediation technician and applied structural drying. Dave's favorite part of this job is being able to help people in a time of need. In his free time, he enjoys spending time with his family. Dave is a proud father of 2 boys, a dog and a cat. He also enjoys riding motorcycles. He is a huge Pittsburgh Steelers fan. Dave says "I look forward to serving you when needed!"
Nick Gibart
Nick is our Job file coordinator. He works directly with our Crew Chiefs to ensure proper documentation is collected onsite for our customers and clients. He also helps out the office and field staff with technology related questions. Outside of work, he enjoys spending time with his friends and family in the outdoors.
Roger
Roger started this line of work in 2009 and was able to apply his previous experiences to his job here at SERVPRO His Knowledge on electrical and plumbing has came in handy more than once. Roger can repair pretty much anything equipment we have.
Tina
Tina has been with SERVPRO of Lake County for a number of years. She is commonly found on fire and soot cleaning jobs that require high detail. She is also the one everyone prefers to lead on a pack out on job. In her spare time Tina loves to do puzzles.
Lisa Smallwood
Lisa is one of our production technicians at SERVPRO of Lake County. She specializes in cleaning, so she is commonly found on our fire/soot and content cleaning jobs. In her free time, Lisa loves spending time with her 5 grandchildren and she loves going to the beach.
Ronald Legall
Ronald is one of our Production Technicians here at SERVPRO of Lake County. He has over 17 years of experience in the restoration industry! Ronald loves to spend his free time with his wife and grandkids.
Zach Brewer
Zach is our construction manager and has over 22 years experience. He started working for his father building Church's along with other commercial projects. His father was his mentor in the construction field. Zach is married and resides in Eustis Florida. In his spare time he likes to Golf and watch Football.
Melissa McCarthy
My name is Melissa McCarthy, and I am the Office Manager. I have recently moved back to Lake County after living in North Georgia for the last 28 yrs. I have a degree in Early Childhood Education but left the field in 2012. Since then, I have been an Office Manager for a large HVAC company and an Electrical Contractor. When I was young, I loved playing “school” and “office”, so I guess you could say that I have lived out my dreams! In my past time, I enjoy traveling, thrifting, watching my Georgia Bulldog football, but mostly, spending time with my friends and family. I love that I get to be a part of a company that makes a positive difference for our clients when they are going through some tough times. I also love that I am working with a company that cares about their employees just as much as they care about their clients and am looking forward to many years together.
Patricia (Trish) Cable
Trish is excited to join the SERVPRO team. Her professional experience includes medical EMS, Fire and OR. She has 4 years manufactured home sales and is certified in interior decorating. During her free time she enjoys playing the "Cool Aunt" to six Nephews and one Niece. She also enjoys Ballroom Dancing and hiking with her Italian Greyhound (Giovanna) Trish is looking forward to helping during all your emergency needs.
Christopher Dailey
Chris is relatively new to SERVPRO, He is a fast learner in this fast paced environment. Chris has a passion for art and likes to spend time with his family.
John-Vincent Bootier
John is our estimator at SERVPRO of Lake County. John has over 7 years of estimating experience in Xactimate. He gained this experience as an independent and public insurance adjuster. He likes to spend his free time surfing and fishing along the east coast of Florida. He also has experience working as an audio technician for large concerts across the country, he has worked shows with notable artists like Drake, Kenny Chesney, and The Rolling Stones.
Brandon Russell
Brandon has been on our SERVPRO team since November 2023 and has a total of 2 plus years restoration experience. In his free time he loves to Golf, swim and spend free time with his family. He is also an avid football fan.
Ben Parham
Ben has ben with SERVPRO for for a short time. He was previously a sub-contractor for SERVPRO and decided to come on board. Ben likes to Fish, four wheel and spend time in the outdoors.
Kristian Koch
Kristian has been with SERVPRO for 2 years and has 5 years previous restoration experience. Kristian loves the outdoors and does gunsmithing as a hobby. The rest of his time he loves spending with his family.
Micheal Lavigne
Michael is a live long resident and has 30 years in experience the reconstruction industry Michael has been with SERVPRO for a year and is a great asset to our team. Michael loves to fish and enjoys sports on his days off.
What our
customers are saying
Nick was the crew chief that came out and did the demo on my home. He was compassionate and understanding through the entire process. Hunter did the demo with Nick. Hunter and Nick were very easy to discuss things with. They worked very neatly and cleaned up every night. Nick and Hunter made the demo process a little easier on me.
Great people you can count on to do the job right.
From the moment the people came out to take a look at the mold problem in my home it has been a pleasure they are a great company to work with very educated about mold problems and explain in a way that a lay person can understand. Everyone at this company from Mike the man that came out to do the estimate down to the three guys that came and did the cleaning of the floors it's been an awesome experience. I highly recommend this company to anyone and everyone you will not be disappointed!
My husband had died unexpectedly, then I had an accident that required stitches in my foot, and now, the washing machine overflowed, filling into my laundry room, breakfast nook, kitchen, bedroom, bathroom, and closet. I used a push broom to push the water into the garage and immediately called my insurance company. One of the choices for water mitigation was SERVPRO. Brittany answered the phone. She was wonderful. She was very knowledgeable and articulate. She explained exactly what would happen, and the techs would be at my house within 30 minutes. The techs, Dave and Jeremy, arrived promptly and notified me by phone. They were very compassionate and explained everything to me calmly and in great detail. I felt well informed. All transactions and documents were communicated to my insurance company to me in writing each step of the way. I felt taken care of by very professional, kind, responsive, people who made you feel you were the most important part of their day. Dave and Jeremy worked quickly and efficiently to remove my laminate flooring while taking care to place items safely out of harm's way. The clean up was performed as quietly and seamlessly as possible. Both men worked as a hand-in-glove team. They even moved my recycling bin to the curb. Such gentlemen. My dog got a head scratch from them and she thought they were nice as well. They showed great skill, great attitudes, and great smiles. I am very grateful to SERVPRO for making an extremely difficult time bearable and safe.
When we had a badly leaking water pipe in our guest bathroom. The vanity had to be removed before a plumber could fix the pipe. We are so happy that we called SERVPRO of Lake County as they had a service team out within hours. After removing the vanity, they had a plan to take care of the water damage in the bathroom and wet carpeting in the hallway and followed up daily to monitor the progress as promised. Our technician and his helpers were very knowledgeable, professional and courteous. From the beginning to the end service was above and beyond our expectations.
Dave and Tobias came after my silly mistake 9f leaving an unattended hose filling a spa in my Florida room. They were professional and courteous. They are the best and considering this was at 8:30 on a Saturday night can't say how grateful and pleased I am to them and SERVPRO I hope I never need them again but if I do they will definitely be who I rely on. Thanks again
Thank you for your prompt response on my flooded bathroom. Daniel and his crew were so efficient, polite, and skilled at what they do!
Dave and Tobias were awesome. Very professional and prompt very respectful and courteous they did a great job seeing that everything was dry and taken care of.
The SERVPRO team did an amazing job cleaning my carpets.
Nick was the crew chief that came out and did the demo on my home. He was compassionate and understanding through the entire process. Hunter did the demo with Nick. Hunter and Nick were very easy to discuss things with. They worked very neatly and cleaned up every night. Nick and Hunter made the demo process a little easier on me.
Great people you can count on to do the job right.
From the moment the people came out to take a look at the mold problem in my home it has been a pleasure they are a great company to work with very educated about mold problems and explain in a way that a lay person can understand. Everyone at this company from Mike the man that came out to do the estimate down to the three guys that came and did the cleaning of the floors it's been an awesome experience. I highly recommend this company to anyone and everyone you will not be disappointed!
My husband had died unexpectedly, then I had an accident that required stitches in my foot, and now, the washing machine overflowed, filling into my laundry room, breakfast nook, kitchen, bedroom, bathroom, and closet. I used a push broom to push the water into the garage and immediately called my insurance company. One of the choices for water mitigation was SERVPRO. Brittany answered the phone. She was wonderful. She was very knowledgeable and articulate. She explained exactly what would happen, and the techs would be at my house within 30 minutes. The techs, Dave and Jeremy, arrived promptly and notified me by phone. They were very compassionate and explained everything to me calmly and in great detail. I felt well informed. All transactions and documents were communicated to my insurance company to me in writing each step of the way. I felt taken care of by very professional, kind, responsive, people who made you feel you were the most important part of their day. Dave and Jeremy worked quickly and efficiently to remove my laminate flooring while taking care to place items safely out of harm's way. The clean up was performed as quietly and seamlessly as possible. Both men worked as a hand-in-glove team. They even moved my recycling bin to the curb. Such gentlemen. My dog got a head scratch from them and she thought they were nice as well. They showed great skill, great attitudes, and great smiles. I am very grateful to SERVPRO for making an extremely difficult time bearable and safe.
When we had a badly leaking water pipe in our guest bathroom. The vanity had to be removed before a plumber could fix the pipe. We are so happy that we called SERVPRO of Lake County as they had a service team out within hours. After removing the vanity, they had a plan to take care of the water damage in the bathroom and wet carpeting in the hallway and followed up daily to monitor the progress as promised. Our technician and his helpers were very knowledgeable, professional and courteous. From the beginning to the end service was above and beyond our expectations.
Dave and Tobias came after my silly mistake 9f leaving an unattended hose filling a spa in my Florida room. They were professional and courteous. They are the best and considering this was at 8:30 on a Saturday night can't say how grateful and pleased I am to them and SERVPRO I hope I never need them again but if I do they will definitely be who I rely on. Thanks again
Thank you for your prompt response on my flooded bathroom. Daniel and his crew were so efficient, polite, and skilled at what they do!
Dave and Tobias were awesome. Very professional and prompt very respectful and courteous they did a great job seeing that everything was dry and taken care of.
The SERVPRO team did an amazing job cleaning my carpets.
About Us
SERVPRO of Lake County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Lake County has been servicing the Lake County area since 1990. The Brennan family started the franchise with a vision of being an integral part of the community and providing quality services to our Lake County family. This customer centered model has continued with the second generation owners. Josh Brennan and Chad Denhard partnered with Diane Brennan in 2021. While continuing to hold true to the customer service and quality service models, Josh, Diane, and Chad are also focused on expanding and being a full-service franchise, offering everything from mitigation to reconstruction.
SERVPRO of Lake County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We provide 24-7 fire and water damage restoration services. All calls placed after hours will be answered by a live person and directed to our on call team. We can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our crew is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lake County.
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