Meet Our Team
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SERVPRO of Destin, Seaside, Freeport
Ken Diepholz Jr.
Ken is the Owner and President of SERVPRO of Destin, Seaside, and Freeport. He holds an MBA in Finance along with 25 years of experience in business and wealth management. Ken is also IICRC certified in Water Damage Restoration (WRT). “I believe in investing in people first. If you place the right people in the best place for them to succeed, then the groundwork is already laid. I’m ecstatic to be a part of this amazing team.” Outside of work, Ken enjoys fishing, golfing, and most importantly being a father to his two daughters – Jessica and Alexandra.
Nikki Dominguez
Nikki is our Director of Operations and Construction at SERVPRO of Destin, Seaside & Freeport.She was promoted to this role in 2024, bringing extensive experience and expertise to our team. Nikki joined our staff in 2017 as Office Manager and advanced to General Manager in 2021. She is a State of Florida Licensed Mold Remediator and Assessor and holds multiple IICRC certifications, including IICRC Master Water Restorer (WRT), Master Fire Restorer (FSRT), Odor Control Technician (OCT), Applied Microbial Remediation (AMRT), and Applied Structural Drying (ASD). With over 20 years of business management experience, Nikki is also a graduate of the University of Louisville, where she studied Political Science and Computer Information Systems.
John Faulkner
John is our Operations Manager at SERVPRO of Destin, Seaside, and Freeport. He has 10+ years of restoration experience and is an IICRC certified water damage restoration technician (WRT). John takes great pride in his work and is adamant on maintaining the SERVPRO Standard of excellence "no matter the circumstance".
Tiffany Turner
Meet Tiffany Turner, the efficient Office Manager at SERVPRO of Destin, Seaside & Freeport. With her expert organizational skills and friendly demeanor, Tina ensures our office runs smoothly. From managing schedules to providing exceptional customer service, Tina is dedicated to supporting our team and serving our clients with excellence.
Morgan Norris
As Construction and Mitigation File Coordinator, Morgan manages all job files with precision and attention to detail. She ensures that each project stays on track by overseeing the administrative side, from initial documentation to final billing.
Kenneth Sears
Kenneth is the ERP Specialist at SERVPRO of Fort Walton Beach. He has been in the Construction and Restoration fields since 2000. Kenneth is IICRC certified in Water Damage Restoration (WRT) Applied Structural Drying (ASD) Trauma and Crime Scene Technician (TCST) and Applied Microbial Remediation Technician (AMRT). Kenneth has supervised Multiple large losses From a Fire Restoration and Clean at Louisiana Tech University Ruston LA, to 8 Story Water Event at St. Vincent Hospital in Little Rock AR.
Tim Roberts
Tim Roberts serves as the highly skilled Reconstruction Superintendent at SERVPRO of Destin, Seaside, and Freeport. With his exceptional expertise and extensive knowledge in the field, Tim leads our reconstruction projects with precision and dedication. His meticulous attention to detail, combined with his strong leadership abilities, ensures that every reconstruction endeavor is executed flawlessly, exceeding client expectations. Tim's commitment to excellence and his unwavering commitment to customer satisfaction make him an invaluable asset to our team.
Socorro Cortes
Socorro is our Content Technitian at SERVPRO of Destin, Seaside, and Freeport. She specializes in Contents Restoration and General Cleaning. Socco ensures that all textiles such as cloths, linens, and silks are properly restored to their preloss condition. For Carpet, Upholstery, and Drapery cleanings, ask for Socorro!
Gaby Sanchez
Gaby is the Marketing Coordinator for SERVPRO of Destin, Seaside, and Freeport. She carries a degree in Marketing Management and is IICRC certified in Water Damage Restoration (WRT). Gaby has 7+ Years of marketing experience and has campaigned for international brands like LUSH Handmade Cosmetics, Pandora, and Fendi! Ask her how we can prepare you for emergencies for FREE!
Tyler Davis
Tyler is our Construction Project Manager at SERVPRO of Destin, Seaside & Freeport. Passionate about building and restoring spaces to their former glory, Tyler brings years of experience and expertise to his role. With a keen eye for detail and a dedication to quality craftsmanship, Tyler oversees all construction projects with precision and care.
Matt Cage
As Construction Superintendent, Matt oversees construction projects from start to finish, ensuring quality control and efficient workflow. His hands-on experience and leadership guarantee that every job meets SERVPRO’s high standards.
Nick Gomez
Nick Gomez is the Customer Experience Specialist in the Sales and Marketing Department at SERVPRO of Destin, Seaside & Freeport. With a strong background in construction coordination, Nick brings a unique blend of technical expertise and customer-focused insights to his role, enhancing SERVPRO’s commitment to exceptional client experiences. He works to ensure that SERVPRO’s projects not only meet but exceed customer expectations, aligning service delivery with strategic goals.
Kristen Reed
Kristen is the Assistant Mitigation Operations Manager - Residential at SERVPRO of Destin, Seaside & Freeport, where she plays a pivotal role in overseeing residential mitigation projects. She is dedicated to ensuring timely, efficient responses to residential needs, helping homeowners restore their properties with care and professionalism. Kristen's expertise in mitigation operations supports SERVPRO's commitment to high-quality, dependable service.
Isaiah Turner
As Mitigation Inspector, Isaiah Turner is responsible for assessing damage and ensuring proper mitigation procedures are followed. His expertise helps protect properties from further damage, ensuring timely and effective restoration.
Gabriel Navas
Gabriel is a Mitigation Technician at SERVPRO of Destin, Seaside, and Freeport. He is IICRC certified in water damage restoration (WRT) and an essential part of our emergency response team. He is well versed in water remediation practices and is able to extract moisture from any type of wood, tile, or laminate flooring.
Rolando Hernández
Rolando is a Mitigation Technician at SERVPRO of Destin, Seaside, and Freeport. He is an essential part of our emergency response team. He is well versed in demolition and deep cleaning practices. Rolando says that it has been a blessing to be part of the SERVPRO family and to be able to learn something different every day.
David Navas
David Navas is the Production Manager at SERVPRO of Destin, Seaside & Freeport, where he oversees day-to-day operations to ensure that projects are executed efficiently and meet SERVPRO’s high standards of quality. With his expertise in production management and dedication to client satisfaction, David plays a crucial role in coordinating teams, optimizing workflows, and delivering exceptional results on each project. His leadership contributes greatly to SERVPRO’s commitment to top-notch restoration and customer service.As a Lead Production Technician, David is responsible for overseeing the restoration process and ensuring that each project is completed to the highest standards. He is skilled in water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to customer satisfaction make him an asset to any restoration project.
Nairoxi
Nairoxi serves as a dedicated Mitigation Technician at SERVPRO of Destin, Seaside & Freeport. Armed with extensive training and hands-on experience, she specializes in mitigating damage caused by water, fire, mold, and other disasters, ensuring properties are restored to their preloss condition.
Jorge Valentino
Jorge is a Mitigation Technician at SERVPRO of SERVPRO of Destin, Seaside, and Freeport. Jorge is responsible for executing restoration and cleaning projects from start to finish. He has expertise in a wide range of services, including water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to quality ensure that each project is completed to the highest standards.
Vinnie Gomez
As Asset Protection Manager, Vinnie, our friendly four-legged team member, ensures that assets on job sites are secure. A valuable part of the SERVPRO family, Vinnie brings a sense of calm and security to the team.
Yessica Murphy
Yessica Murphy is a skilled Construction Project Manager at SERVPRO of Destin, Seaside & Freeport, bringing extensive experience in project management, field supervision, and quality control to our team. With a strong background in both residential and commercial construction, Yessica has led diverse teams in successfully delivering high-quality projects on time and within budget across various regions. She holds certifications in OSHA safety training and project management, enhancing her ability to manage complex workflows efficiently. Yessica's expertise and commitment to excellence make her a valuable asset in providing reliable, top-tier construction services at SERVPRO.
Gillis
Gillis is a Construction Technician in the Construction Department at SERVPRO of Destin, Seaside & Freeport, where he supports Superintendents with a strong foundation in construction and mitigation. His hands-on experience and attention to detail make him an asset to the team, contributing to the successful execution of projects and SERVPRO’s high standards in restoration and construction services.
What our
customers are saying
Ray Fernandez and Jamaal were very courteous, informative and helpful. Above and beyond expectations.
Amazing job by Joe, Cat, Elli, Jamal, Dylan, Ernest, Grettel, Clay and Richard! Thanks for everything!
Can’t say enough good things regarding ray his crew and the whole SERVPRO experience. They achieved the job well before deadline. Also went above and beyond to make sure all questions and concerns was meant. Highly recommend SERVPRO for any and all your needs. Thank you for your service.
The carpet & floor was wet & Jamal & Dylan took care of it. They were very professional & friendly
If you are on the fence about professional restoration like we were, let SERVPRO change your mind. We could not be happier with the results.
House was broken into and had to have the entire house cleaned and sanitized the crew was very cordial and polite and did a great job would highly recommend them thanks
If you want professional service and good quality all around SERVPRO is the team for you! I have been a valued customer for SERVPRO for 20 years .Customer service is great, Rob and Jamal are awesome and then some. They are attentive to all your needs. My advice is to try SERVPRO and see what they can do for you.
Jamal and his crew were great!!! On time and professional!
Our house got water damaged while we were on vacation, but your team was finishing up with the cleanup and drying when we were getting back. We didn’t even have to stress, I knew we were in good hands.
Ray Fernandez and Jamaal were very courteous, informative and helpful. Above and beyond expectations.
Amazing job by Joe, Cat, Elli, Jamal, Dylan, Ernest, Grettel, Clay and Richard! Thanks for everything!
Can’t say enough good things regarding ray his crew and the whole SERVPRO experience. They achieved the job well before deadline. Also went above and beyond to make sure all questions and concerns was meant. Highly recommend SERVPRO for any and all your needs. Thank you for your service.
The carpet & floor was wet & Jamal & Dylan took care of it. They were very professional & friendly
If you are on the fence about professional restoration like we were, let SERVPRO change your mind. We could not be happier with the results.
House was broken into and had to have the entire house cleaned and sanitized the crew was very cordial and polite and did a great job would highly recommend them thanks
If you want professional service and good quality all around SERVPRO is the team for you! I have been a valued customer for SERVPRO for 20 years .Customer service is great, Rob and Jamal are awesome and then some. They are attentive to all your needs. My advice is to try SERVPRO and see what they can do for you.
Jamal and his crew were great!!! On time and professional!
Our house got water damaged while we were on vacation, but your team was finishing up with the cleanup and drying when we were getting back. We didn’t even have to stress, I knew we were in good hands.
About Us
We are leaders in residential and commercial cleanup and restoration services, serving the Destin, Seaside, and Freeport areas. As a trusted full-service restoration and construction provider, we restore property damage caused by fire, water, storm, and mold and provide cleaning services that exceed the scope of a routine janitorial service, including biohazard cleanup and COVID-19 cleanings. Whenever possible, we will work to minimize the disruption to your family or business while restoring your property damage, “Like it never even happened.”
Owner Ken Diepholz Jr. understands this mission loud and clear:
“To be able to serve our customers in a time of need and see the positive impact of a well-done job is something that will always be inexplicably rewarding.”
Although the humid climate encourages mold growth, the Gulf Coast is a beautiful place to live. The threat of incoming hurricanes and tropical storms can present many challenges for your residence or commercial business. The Destin, Seaside, and Freeport location is? IICRC-certified and invests heavily in employee training and state-of-the-art equipment. We are also proud to be part of the largest operational?emergency storm fleet?on the Gulf Coast. With a nationwide system of qualified franchises, no restoration is too large for us!
To schedule a service for your home or business, call today!?(850) 267-0746
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