Ken is the Owner and President of SERVPRO of Crestview, Defuniak Springs, and Chipley. He holds an MBA in Finance along with 25 years of experience in business and wealth management. Ken is also IICRC certified in Water Damage Restoration (WRT). “I believe in investing in people first. If you place the right people in the best place for them to succeed, then the groundwork is already laid. I’m ecstatic to be a part of this amazing team.” Outside of work, Ken enjoys fishing, golfing, and most importantly being a father to his two daughters – Jessica and Alexandra.

Nikki is our Director of Operations and Construction at SERVPRO of Crestview, Defuniak Springs & Chipley. She was promoted to this role in 2024, bringing extensive experience and expertise to our team. Nikki joined our staff in 2017 as Office Manager and advanced to General Manager in 2021. She is a State of Florida Licensed Mold Remediator and Assessor and holds multiple IICRC certifications, including IICRC Master Water Restorer (WRT), Master Fire Restorer (FSRT), Odor Control Technician (OCT), Applied Microbial Remediation (AMRT), and Applied Structural Drying (ASD). With over 20 years of business management experience, Nikki is also a graduate of the University of Louisville, where she studied Political Science and Computer Information Systems.

John is the Senior Mitigation Operations Manager - Commercial/Mitigation Trainer at SERVPRO of Destin, Seaside & Freeport and an IICRC-certified Water Damage Restoration Technician (WRT). In his role, he oversees commercial mitigation operations and provides training to team members, ensuring they adhere to industry best practices. His extensive expertise in water damage restoration and commitment to excellence make him invaluable in managing complex projects and mentoring SERVPRO’s mitigation professionals.

Meet Tiffany Turner, our Office Manager at SERVPRO of Crestview, Seaside & Freeport. With her expert organizational skills and friendly demeanor, she ensures our office runs smoothly. From managing schedules to providing exceptional customer service, Tiffany is dedicated to supporting our team and serving our customers with excellence.

As Construction and Mitigation File Coordinator, Morgan manages all job files with precision and attention to detail. She ensures that each project stays on track by overseeing the administrative side, from initial documentation to final billing.

Kenneth is the ERP Specialist at SERVPRO of Fort Walton Beach. He has been in the Construction and Restoration fields since 2000. Kenneth is IICRC certified in Water Damage Restoration (WRT) Applied Structural Drying (ASD) Trauma and Crime Scene Technician (TCST) and Applied Microbial Remediation Technician (AMRT). Kenneth has supervised Multiple large losses From a Fire Restoration and Clean at Louisiana Tech University Ruston LA, to 8 Story Water Event at St. Vincent Hospital in Little Rock AR.

Tim is the Warehouse Manager at SERVPRO of Crestview, Defuniak Springs & Chipley. With years of experience in logistics and management, Tim is a crucial part of our team. As the Warehouse Manager, Tim is responsible for managing the inventory, equipment, and supplies necessary for our restoration and cleaning services. He oversees the receipt, storage, and distribution of materials, ensuring that our team is equipped with everything they need to provide high-quality services to our clients.

Socorro is our Contents Technician at SERVPRO of Crestview, Defuniak Springs, and Chipley. She specializes in Contents Restoration and General Cleaning. Socco ensures that all textiles such as cloths, linens, and silks are properly restored to their preloss condition. For Carpet, Upholstery, and Drapery cleanings, ask for Socorro!

Gaby is the Marketing Coordinator for SERVPRO of Crestview, Defuniak Springs, and Chipley. She carries a degree in Marketing Management and is IICRC certified in Water Damage Restoration (WRT). Gaby has 7+ Years of marketing experience and has campaigned for international brands like LUSH Handmade Cosmetics, Pandora, and Fendi! Ask her how we can prepare you for emergencies for FREE!

Tyler is our Construction Project Manager at SERVPRO of Crestview, Defuniak Springs & Chipley.Passionate about building and restoring spaces to their former glory, Tyler brings years of experience and expertise to his role. With a keen eye for detail and a dedication to quality craftsmanship, Tyler oversees all construction projects with precision and care.

As Construction Superintendent, Matt oversees construction projects from start to finish, ensuring quality control and efficient workflow. His hands-on experience and leadership guarantee that every job meets SERVPRO’s high standards.

Nick Gomez is the Customer Experience Specialist in the Sales and Marketing Department at SERVPRO Crestview, Defuniak Springs & Chipley. With a strong background in construction coordination, Nick brings a unique blend of technical expertise and customer-focused insights to his role, enhancing SERVPRO’s commitment to exceptional client experiences. He works to ensure that SERVPRO’s projects not only meet but exceed customer expectations, aligning service delivery with strategic goals.

Kristen is the Assistant Mitigation Operations Manager - Residential at SERVPRO of Crestview, Defuniak Springs & Chipley, where she plays a pivotal role in overseeing residential mitigation projects. She is dedicated to ensuring timely, efficient responses to residential needs, helping homeowners restore their properties with care and professionalism. Kristen's expertise in mitigation operations supports SERVPRO's commitment to high-quality, dependable service.

As Mitigation Inspector, Isaiah Turner is responsible for assessing damage and ensuring proper mitigation procedures are followed. His expertise helps protect properties from further damage, ensuring timely and effective restoration.

Gabriel is a Mitigation Technician at SERVPRO of Crestview, Defuniak Springs, and Chipley. He is IICRC certified in water damage restoration (WRT) and an essential part of our emergency response team. He is well versed in water remediation practices and is able to extract moisture from any type of wood, tile, or laminate flooring.

Rolando is a Mitigation Technician at SERVPRO of Crestview, Defuniak Springs, and Chipley. He is an essential part of our emergency response team. He is well versed in demolition and deep cleaning practices. Rolando says that it has been a blessing to be part of the SERVPRO family and to be able to learn something different every day.

Nairoxi serves as a dedicated Mitigation Technician at SERVPRO of Crestview, Defuniak Springs & Chipley. Armed with extensive training and hands-on experience, she specializes in mitigating damage caused by water, fire, mold, and other disasters, ensuring properties are restored to their preloss condition.

David Navas is the Production Manager at SERVPRO of Crestview, Defuniak Springs & Chipley, where he oversees day-to-day operations to ensure that projects are executed efficiently and meet SERVPRO’s high standards of quality. With his expertise in production management and dedication to client satisfaction, David plays a crucial role in coordinating teams, optimizing workflows, and delivering exceptional results on each project. His leadership contributes greatly to SERVPRO’s commitment to top-notch restoration and customer service.As a Lead Production Technician, David is responsible for overseeing the restoration process and ensuring that each project is completed to the highest standards. He is skilled in water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to customer satisfaction make him an asset to any restoration project.

Jorge is a Mitigation Technician at SERVPRO of Crestview, Defuniak Springs, and Chipley, Jorgen is responsible for executing restoration and cleaning projects from start to finish. He has expertise in a wide range of services, including water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to quality ensure that each project is completed to the highest standards.

As Asset Protection Manager, Vinnie, our friendly four-legged team member, ensures that assets on job sites are secure. A valuable part of the SERVPRO family, Vinnie brings a sense of calm and security to the team.

Yessica Murphy is a skilled Construction Project Manager at SERVPRO of Crestview, Defuniak Springs & Chipley, bringing extensive experience in project management, field supervision, and quality control to our team. With a strong background in both residential and commercial construction, Yessica has led diverse teams in successfully delivering high-quality projects on time and within budget across various regions. She holds certifications in OSHA safety training and project management, enhancing her ability to manage complex workflows efficiently. Yessica's expertise and commitment to excellence make her a valuable asset in providing reliable, top-tier construction services at SERVPRO.

Gillis is a Construction Technician in the Construction Department at SERVPRO of Crestview, Defuniak Springs & Chipley, where he supports Superintendents with a strong foundation in construction and mitigation. His hands-on experience and attention to detail make him an asset to the team, contributing to the successful execution of projects and SERVPRO’s high standards in restoration and construction services.