SERVPRO of Hockessin / Elsmere

... 1st of all we would like to thank you for all your help restoring our home to as your company puts it, 'Like it Never Even Happened'.

A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Joel, were just fantastic.  We found them to have a great work ethic, great attention to detail and very pleasant and comfortable to be in our home. When they left it was almost like saying good bye to family. They are truly a real credit to SERVPRO of Hockessin.

Thanks,

John and Diane

Your office staff was polite and patient with our insurance company.  I was surprised at how you keep track of all the phone calls and information on our job.  I also want to thank them for sending all the pictures that were taken.  I would definitely recommend your company to anyone.

After my child had an accident on the sofa your young man by the name of James came out and he told me not to expect a 100% removal of the spot.  After he completed the area, it came out almost perfect.  I am so thrilled at what was accomplished.  I hope I do not need your company again but if I do, I know who to call.  James definitely did an outstanding job.

Your carpet cleaning was great! Our dinging hall and common areas were pretty spotted up but you guys took care of it like it was nothing!

Unbelievable how the SERVPRO showed up on time.  They even called on their way and made me feel at ease.  I would use them again if I ever were to have an emergency.  Well done SERVPRO!

I am so happy that our insurance company recommended you.  Your team was professional and qualified.  They knew exactly what needed to be done....

My supervisor wanted our in house staff to take care of the carpets that got wet from our water cooler.  I knew the water was behind the walls too.  Thank you for coming out and using your instrument (thermal camera) and finding the moisture behind the wall.  Heaven only knows what would of happened if we would of not done that.  I appreciate your detailed explanation and report that Sean supplied.

.... Your company came out to our home today.  I really needed the help and your men came to my rescue.  I know it is a holiday and I appreciate your company more than you know.

To Whom It May Concern:

Your company came to my home this past Saturday.  Your team provided excellent service and was very knowledgeable.  I appreciate people like you in this world.

Thank You Again...

... 1st of all we would like to thank you for all your help restoring our home to as your company puts it, 'Like it Never Even Happened'.

A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Joel, were just fantastic.  We found them to have a great work ethic, great attention to detail and very pleasant and comfortable to be in our home. When they left it was almost like saying good bye to family. They are truly a real credit to SERVPRO of Hockessin.

Thanks,

John and Diane

Your office staff was polite and patient with our insurance company.  I was surprised at how you keep track of all the phone calls and information on our job.  I also want to thank them for sending all the pictures that were taken.  I would definitely recommend your company to anyone.