Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Bear / New Castle
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Bear / New Castle is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
A great company to work with. John P can take care of all your cleanup needs.
I'm not sure you can receive better customer service anywhere else!
"How did it go you ask? Absolutely wonderful! From my very first interaction with this company, I just knew my experience was going to be excellent!
They have a live person answering the phone, who would have thought companies now-a-days still have that? Not only was it an actual person, the woman was so sweet. She was kind and helpful and went above and beyond to answer ALL of my questions. She was able to give me a price for the service I needed and she was able to get me on the schedule quickly!
The crew was timely. I received a call about 30 minutes ahead of time to let them know they were on the way to me. Talk about great customer service, right? They arrived within the scheduled time frame, they were personable and thorough. They reviewed everything with me prior to starting service and after the work was done went over it with me to ensure that I was happy with the work they completed.
It even gets one step better! They called the next day to follow up and make sure I was happy!
I'm not sure you can receive better customer service anywhere else!"
Thank you. I am happily surprised by the price. Thanks to John and the team for keeping the price as low as possible and getting the unit dried out so quickly. This turned out to be a much more satisfying experience than I expected. I would be happy to recommend to others.
These guys know their business. They have the technicians, tools and equipment to get it done as fast as possible, getting your home or business back to normal in the shortest time possible. If Devon, Julius, Martin, Jyoti, Larry or John show up at your door, you are in good hands.
I can’t think of one thing they could improve on. We had a wonderful experience with SERVPRO. Everyone I dealt with was exceptional. The 3 crews that came were wonderful and informative. I also want to add that the crew that took down all of the woodwork did an amazing job. They managed to get all of it down without damaging anything. The contractor and painter were amazed that they managed to get it all down and keep everything in order, so it was easily put back!
Above & Beyond
"Customer service is phenomenal. They go above and beyond to assure complete customer satisfaction"
BACKED UP SEWER LINE CAUSED 2' OF STANDING SEWAGE FOR SERVPRO CLEANUP... I recommend to hire more dedicated and hard working professionals like Jyoti and Everette. Jyoti worked tirelessly. They were driven, dependable and determined to get the job done! It was such a pleasure meeting them even though the circumstances weren’t the best.
I would like to thank SERVPRO and John P for a job well done. I appreciate the communication and prompt service. I will always remember and recommend SERVPRO for any further needs.
Definitely, recommend SERVPRO!
The staff is professional, friendly, supportive, and quick to respond. I was very pleased with how on top of everything they were. I felt my issue was handled with care and resolved in a timely manner.
A great company to work with. John P can take care of all your cleanup needs.
I'm not sure you can receive better customer service anywhere else!
"How did it go you ask? Absolutely wonderful! From my very first interaction with this company, I just knew my experience was going to be excellent!
They have a live person answering the phone, who would have thought companies now-a-days still have that? Not only was it an actual person, the woman was so sweet. She was kind and helpful and went above and beyond to answer ALL of my questions. She was able to give me a price for the service I needed and she was able to get me on the schedule quickly!
The crew was timely. I received a call about 30 minutes ahead of time to let them know they were on the way to me. Talk about great customer service, right? They arrived within the scheduled time frame, they were personable and thorough. They reviewed everything with me prior to starting service and after the work was done went over it with me to ensure that I was happy with the work they completed.
It even gets one step better! They called the next day to follow up and make sure I was happy!
I'm not sure you can receive better customer service anywhere else!"
Thank you. I am happily surprised by the price. Thanks to John and the team for keeping the price as low as possible and getting the unit dried out so quickly. This turned out to be a much more satisfying experience than I expected. I would be happy to recommend to others.
These guys know their business. They have the technicians, tools and equipment to get it done as fast as possible, getting your home or business back to normal in the shortest time possible. If Devon, Julius, Martin, Jyoti, Larry or John show up at your door, you are in good hands.
I can’t think of one thing they could improve on. We had a wonderful experience with SERVPRO. Everyone I dealt with was exceptional. The 3 crews that came were wonderful and informative. I also want to add that the crew that took down all of the woodwork did an amazing job. They managed to get all of it down without damaging anything. The contractor and painter were amazed that they managed to get it all down and keep everything in order, so it was easily put back!
Above & Beyond
"Customer service is phenomenal. They go above and beyond to assure complete customer satisfaction"
BACKED UP SEWER LINE CAUSED 2' OF STANDING SEWAGE FOR SERVPRO CLEANUP... I recommend to hire more dedicated and hard working professionals like Jyoti and Everette. Jyoti worked tirelessly. They were driven, dependable and determined to get the job done! It was such a pleasure meeting them even though the circumstances weren’t the best.
I would like to thank SERVPRO and John P for a job well done. I appreciate the communication and prompt service. I will always remember and recommend SERVPRO for any further needs.
Definitely, recommend SERVPRO!
The staff is professional, friendly, supportive, and quick to respond. I was very pleased with how on top of everything they were. I felt my issue was handled with care and resolved in a timely manner.
About Us
For over 20 years, SERVPRO of Bear / New Castle has specialized in the cleanup and restoration process of residential and commercial properties after water, fire, and smoke damage. We are a locally owned and operated business with roots in the community, and we pride ourselves on a history of helping families and businesses through some of their most challenging times.
Our highly trained professionals specialize in property damage restoration and use only state-of-the-art equipment when servicing your property. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured we are equipped with the experience, expertise, and empathy to make it “Like it never even happened.”
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
MAILING ADDRESS: 301 Carson Drive Bear, DE 19701
OFFICE NUMBER: (302) 392-6000
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