Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Old Saybrook
Mario Luciani
Mario Luciani has led SERVPRO Team Luciani as CEO for the last 17 years. Mario has worked to develop Team Luciani extensively, handpicking only the most dedicated and knowledgeable professionals in the business to join his team. When asked what he thinks is most important in running a business, Mario answered, “For me, helping my customers in their time of need is most important. I believe that my team goes above and beyond to ensure the customer is always taken care of. Dedication and respect for our customers is so important in this business.” #TEAMLUCIANI
Brian Mazzone
Brian Mazzone is our Operations Manager here at SERVPRO of Old Saybrook. Brian has been with SERVPRO for nearly 10 years and is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He’s also a Certified Asbestos Abatement Site Supervisor. As Operations Manager, Brian handles a wide variety of tasks from production to estimating. Brian has an extensive background in the insurance industry and is well-versed in helping customers through the claims process. Brian is known for his team-player attitude and willingness to go above and beyond for our customers. #TEAMLUCIANI
Emily Griffin
Emily is our Office Manager, working to ensure our customer service teams provide excellent service to our customers. She also handles our Digital Marketing and social media presence. Her goal is to help ensure our clients and customers get the best service possible and showcase how SERVPRO #TEAMLUCIANI is truly always Here to Help!
Mariah Miklus
Mariah is our Claims Team manager and has been with the company for over 4 years. She works to ensure a seamless estimating process, quickly resolve insurance claims, and builds relationships with the insurance companies that we work with.
Tony Maldonado
Tony is one of our Project Managers at SERVPRO Team Luciani, regarded as one of our mold experts. Tony has been with the company for over 3 years and works hard to make the restoration process as simple as possible for our customers.
Jose Rivera
Jose has been with Team Luciani for many years, and was promoted to Project Manager in 2021 after coming on as a Technician and then Crew Chief. With years of hands-on experience, Jose has all the training required to fully inspect your property and create a plan for restoration.
Mark Mastropietro
Mark is one of our Project Managers, who has well over a decade of experience in the restoration industry. He is IICRC Certified and has extensive knowledge to ensure that your property is completely restored to pre-damage conditions following a disaster.
Sabrina Maldonado
Sabrina is one of our Project Managers, and has experience both hands on as well as managing restoration work. She is IICRC Certified, and has all the experience needed to expertly inspect your property when it comes to water damage, fire damage or mold.
Nila R.
Nila has been with Team Luciani for over 5 years, and is our Corporate Estimator and IT manager. He works hard to make sure that everything is in line to submit to insurance companies. He is an essential part of our team!
What our
customers are saying
Cannot speak highly enough of the efforts Brian Levchuk and the SERVPRO team has provided. I highly suggest using SERVPRO for your emergency clean up needs. Brian and his team get the job done right and in a timely manner.
I used SERVPRO of Old Saybrook and they provided very nice service from the office stuff and technicians. They are very polite and hard working. They finished the job fast and they cleaned up after themselves each day. I will recommend SERVPRO to all my friends and family.
Dear John and all of you employees at SERVPRO of Old Saybrook Connecticut, Thank you for the beautiful flowers you sent in Bobby’s honor. They were prominently displayed at the church. Your sympathy and kindness are greatly appreciated.
Everyone in the office and all the team members on site were professional, courteous and hard working. They made this disaster easier to deal with.
Working with Brian and his team at SERVPRO of Old Saybrook has increased our productivity in the real estate industry by 100%. We were thrilled when SERVPRO of Old Saybrook implemented a dedicated emergency service program for our apartments. Their availability to dispatch an emergency response crew 24/7 is a huge benefit to us. This takes the stress off of our office, tenants and landlords as we have full faith in their service and results. SERVPRO of Old Saybrook has surpassed my expectations, kept everyone happy, and has delivered.
Scheduling was easy and communication was timely. The staff and crew were both very courteous. Crew was friendly and able to answer all questions and kept me informed of every process step they were doing. They also cleaned up at the end of each day.
Excellent customer service from the office and prompt professional services provided by the crew onsite. Extremely pleased with the response time.
After having a plumbing leak I called SERVPRO of Old Saybrook. They were great!. Mike took the time to understand the age and character of my historic home. From the water clean up to completing all the repairs, I was very satisfied!
A pipe break occurred in one of my main studio spaces. I was referred to this specific SERVPRO through a friend that has used them in the past. I called into the office, and was immediately assisted. A team was sent right away and helped me get back up and running ASAP. Honestly, they are some of the most efficient, and courteous people I've ever dealt with.
Cannot speak highly enough of the efforts Brian Levchuk and the SERVPRO team has provided. I highly suggest using SERVPRO for your emergency clean up needs. Brian and his team get the job done right and in a timely manner.
I used SERVPRO of Old Saybrook and they provided very nice service from the office stuff and technicians. They are very polite and hard working. They finished the job fast and they cleaned up after themselves each day. I will recommend SERVPRO to all my friends and family.
Dear John and all of you employees at SERVPRO of Old Saybrook Connecticut, Thank you for the beautiful flowers you sent in Bobby’s honor. They were prominently displayed at the church. Your sympathy and kindness are greatly appreciated.
Everyone in the office and all the team members on site were professional, courteous and hard working. They made this disaster easier to deal with.
Working with Brian and his team at SERVPRO of Old Saybrook has increased our productivity in the real estate industry by 100%. We were thrilled when SERVPRO of Old Saybrook implemented a dedicated emergency service program for our apartments. Their availability to dispatch an emergency response crew 24/7 is a huge benefit to us. This takes the stress off of our office, tenants and landlords as we have full faith in their service and results. SERVPRO of Old Saybrook has surpassed my expectations, kept everyone happy, and has delivered.
Scheduling was easy and communication was timely. The staff and crew were both very courteous. Crew was friendly and able to answer all questions and kept me informed of every process step they were doing. They also cleaned up at the end of each day.
Excellent customer service from the office and prompt professional services provided by the crew onsite. Extremely pleased with the response time.
After having a plumbing leak I called SERVPRO of Old Saybrook. They were great!. Mike took the time to understand the age and character of my historic home. From the water clean up to completing all the repairs, I was very satisfied!
A pipe break occurred in one of my main studio spaces. I was referred to this specific SERVPRO through a friend that has used them in the past. I called into the office, and was immediately assisted. A team was sent right away and helped me get back up and running ASAP. Honestly, they are some of the most efficient, and courteous people I've ever dealt with.
About Us
At SERVPRO of Old Saybrook, we pride ourselves on being the best in the business – but this didn’t happen overnight. CEO, Mario Luciani, has developed Team Luciani for over 13 years to ensure the team is made up of only the most knowledgeable, dedicated, and ambitious professionals. Based in the Old Saybrook community, we know firsthand the struggles of living along the Connecticut Shoreline. Bitter cold winters bring burst pipes and water damage, shoreline storms and humid summers lead to mold, and you never know when you could be facing a fire or other disaster. That’s why it’s so important to us to serve the community – we’re apart of it!
We work hard to make sure the customer is always put first and that your experience with us as stress free as possible. We provide our customers with 24/7 service, 365 days a year, professional inspections, free estimates, and can even help with your insurance claim. One of the unique benefits of working with Team Luciani is that many members of our team have extensive backgrounds in the insurance industry, giving us an unique ability to help you through every step of the claims process. If you run into an issue with your insurance company, give us a call; we’re here to help you!
When you think SERVPRO, you probably think water, fire, or mold damage. In reality, we handle much more than that; our team has been extensively trained to handle any disaster. Whether you have a small residential kitchen fire, a huge sewage backup in a commercial building, or anything in-between, you can feel assured that Team Luciani will make your home or business “Like it never even happened.”
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