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Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of West Riverside City

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SERVPRO of West Riverside City

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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

Outstanding service.  Not only are they kind and friendly, but they know how to make you feel calm when things are super stressful.  Their work is very professional and explain everything. Very responsive also.  They do great work!

Bryon N.
Rancho Santa Margarita

I am real estate broker and property manager of 10 years I have seen and dealt numerous restoration companies and contractors and I must say I was impressed with the team here at the west riverside SERVPRO, specially with Letty. She is dedicated & responsive and there with you every step of the way! Thanks and hopefully I wont need your services for a long while! But, if I do I know who to call!

Nick K.
Riverside
Great Client Representative

We've been able to communicate with one of the SERVPRO reps and they were extremely helpful. They know what they are doing in every situation, and are a pleasure to introduce to people.

 

Daniel Lopez
Riverside

A couple of months ago, my husband and I noticed there was moisture coming out of the tiles in our hallway. Then one night, he put his head to the ground and could actually hear water streaming underneath our floors. We had a leak! Thankfully, we have home insurance so we filed a claim and then got in contact with SERVPRO right away. We worked with Christopher and he was extremely helpful from the get-go. He came out to assess our leak and was able to explain everything to us very clearly. He helped us understand what we were dealing with, how we needed to proceed, and assured us that he and his team would be there to assist us every step of the way until the remediation was complete.

We were about to leave for a two-week trip so we were in a crunch to get the leak fixed so that it wouldn't cause further damage while we were away. So Christopher promptly came out to our property to dry out the water damage caused by the leak, then arranged for his plumber to reroute our plumbing lines. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO!

We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

Frances
Walnut

I recently had to reach out and use the services of SERVPRO. The apartment next to us caught fire and burned down. The smoke from that apartment came in to our place. Through my insurance I was given the contact information of SERVPRO. Gary came out and was so supportive and informative. I just want to thank Christopher and his team, they are an all-star and stellar team of professionals. They made my place back into a home. Thank you again!

Ben W.
Riverside

This review is specially for Gary! Since moving into our new home, we've had air conditioning issues which eventually led to an interior leak. With a newborn in the home, we were overwhelmed and desperate for help. Gary came out and was professional, empathetic and knowledgeable. He kept us informed of what was going on with our home and made us feel so comfortable in what was already a stressful situation. Thank you Gary and SERVPRO !!!

Vanessa G.
Costa Mesa

As an insurance agent it is extremely important that my clients are happy with the service when there is an emergency. Every time that I have called SERVPRO my customers are happy with their service, they would say things like: "their tech came fast and explained me the process", "Gary is very friendly" "they keep me posted", "they always respond" . They will go to inspect any emergency even on weekends, holidays and after hours. I feel that my company Farmers Insurance is well represented by SERVPRO. Hey Insurance folks, SERVPRO is highly recommended.

Meyling Barillas
Riverside

Our experience with SERVPRO of West Riverside City was amazing. We had to call them right in the middle of Quarantine 2020 because our roof started to leak after a week-long rainstorm. I was very concerned about the health and safety of my family but Letty assured me of the many measures their service team was taking to prevent the spread of Covid-19. When Gary came, he was very professional and explained everything. My husband and I were very impressed with the setup and the cleanliness. During the drying out process, unbeknownst to us, the power tripped a circuit breaker... but luckily, Gary came out to do a routine check and discovered this in time so we did not waste any extra days. They helped us with the insurance company and walked us through what to expect. And they even recommended a great contractor to do the repair work once everything was dry. I am very happy with the entire process and I would recommend Letty, Christopher and Gary any time!

Niki P.
Norco

True to their motto. Faster to any Disaster

Duane Miller
Moreno Valley

Outstanding service.  Not only are they kind and friendly, but they know how to make you feel calm when things are super stressful.  Their work is very professional and explain everything. Very responsive also.  They do great work!

Bryon N.
Rancho Santa Margarita

I am real estate broker and property manager of 10 years I have seen and dealt numerous restoration companies and contractors and I must say I was impressed with the team here at the west riverside SERVPRO, specially with Letty. She is dedicated & responsive and there with you every step of the way! Thanks and hopefully I wont need your services for a long while! But, if I do I know who to call!

Nick K.
Riverside
Great Client Representative

We've been able to communicate with one of the SERVPRO reps and they were extremely helpful. They know what they are doing in every situation, and are a pleasure to introduce to people.

 

Daniel Lopez
Riverside

A couple of months ago, my husband and I noticed there was moisture coming out of the tiles in our hallway. Then one night, he put his head to the ground and could actually hear water streaming underneath our floors. We had a leak! Thankfully, we have home insurance so we filed a claim and then got in contact with SERVPRO right away. We worked with Christopher and he was extremely helpful from the get-go. He came out to assess our leak and was able to explain everything to us very clearly. He helped us understand what we were dealing with, how we needed to proceed, and assured us that he and his team would be there to assist us every step of the way until the remediation was complete.

We were about to leave for a two-week trip so we were in a crunch to get the leak fixed so that it wouldn't cause further damage while we were away. So Christopher promptly came out to our property to dry out the water damage caused by the leak, then arranged for his plumber to reroute our plumbing lines. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO!

We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

Frances
Walnut

I recently had to reach out and use the services of SERVPRO. The apartment next to us caught fire and burned down. The smoke from that apartment came in to our place. Through my insurance I was given the contact information of SERVPRO. Gary came out and was so supportive and informative. I just want to thank Christopher and his team, they are an all-star and stellar team of professionals. They made my place back into a home. Thank you again!

Ben W.
Riverside

This review is specially for Gary! Since moving into our new home, we've had air conditioning issues which eventually led to an interior leak. With a newborn in the home, we were overwhelmed and desperate for help. Gary came out and was professional, empathetic and knowledgeable. He kept us informed of what was going on with our home and made us feel so comfortable in what was already a stressful situation. Thank you Gary and SERVPRO !!!

Vanessa G.
Costa Mesa

As an insurance agent it is extremely important that my clients are happy with the service when there is an emergency. Every time that I have called SERVPRO my customers are happy with their service, they would say things like: "their tech came fast and explained me the process", "Gary is very friendly" "they keep me posted", "they always respond" . They will go to inspect any emergency even on weekends, holidays and after hours. I feel that my company Farmers Insurance is well represented by SERVPRO. Hey Insurance folks, SERVPRO is highly recommended.

Meyling Barillas
Riverside

Our experience with SERVPRO of West Riverside City was amazing. We had to call them right in the middle of Quarantine 2020 because our roof started to leak after a week-long rainstorm. I was very concerned about the health and safety of my family but Letty assured me of the many measures their service team was taking to prevent the spread of Covid-19. When Gary came, he was very professional and explained everything. My husband and I were very impressed with the setup and the cleanliness. During the drying out process, unbeknownst to us, the power tripped a circuit breaker... but luckily, Gary came out to do a routine check and discovered this in time so we did not waste any extra days. They helped us with the insurance company and walked us through what to expect. And they even recommended a great contractor to do the repair work once everything was dry. I am very happy with the entire process and I would recommend Letty, Christopher and Gary any time!

Niki P.
Norco

True to their motto. Faster to any Disaster

Duane Miller
Moreno Valley

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.