Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Santa Cruz
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
We are very impressed with the SERVPRO Santa Cruz/Santa Clara team members doing the work here.
They take pride in their work and they are very professional.
Keep up the good service!!
Warm regards
Aida
We had some MASSIVE water damage to our town home the other night, so bad that all 4 stories flooded and were pouring down gallons of water. After the fire department came out, they recommended calling SERVPRO of Santa Cruz because it's the closest one to our house. After calling, the tech that responded onsite fast. His name was Tony(older Asian man) and was SO NICE and INCREDIBLY helpful. He arrived a little after midnight and was at the house for almost 12 hours! . He was super nice and respectful of our space. We could not have dreamed of a better experience. Thanks Tony and SERVPRO!
http://www.SERVPROsantacruz.com/fire-smoke-damage-restoration
We had a leak in our bathroom that started the night of the lightning storms that sparked the CZU fires. SERVPRO was on the job quickly and very diligent in checking their equipment every day and adjusting things to dry out the bathroom and adjoining bedroom carpet, hallway hardwood floors, and drywall in 3 different rooms. They were easy to work with when we had to evacuate, and back on the job when we returned.
Thanks SERVPRO for making a difficult time a little easier!
I had bought a cool vintage dresser that came from a smoker's house and after many months of airing it out, the cigarette smoke smell still lingered. Dropped it off at SERVPRO where it spent some time in their ozonater and just picked it up yesterday. No more smoke smell!
SERVPRO was amazing - we had extensive damage caused by a leaky water line to the ice maker in our fridge (replacing plastic water line with stainless steel going forward!)
They were professional, super responsive, very supportive and understanding during a difficult clean up period (water damage and mold).
Would definitely recommend them for any water damage/mold abatement needs!
I was amazed at SERVPRO. But first I have to say Kat Lund in the office was the beginning of my wonderful experience. She was kind and friendly and informative when I was scared, angry, sad and not knowing what to do next she helped me through. Dealing with State Farm is not fun, still isn't, but she was there for me. And when I was not quite happy with the first time SERVPRO came to my house (which was very unusual because of everything I heard about them) They came back, Kat in the office listened to me, and I was astonished that they came back. And I could then say this was the cleanest my house has ever been. The integrity of the company was refreshing!!!! And finding cookies on my doorstep was just what I needed. Thank you SERVPRO for helping me through a very difficult time in my life!!!!
These folks were friendly and professional. We had a kitchen fire and there was a lot of smoke damage. SERVPRO of Santa CRuz did an excellent job of cleaning our kitchen, even the bright white tile was sparkling. Even more importantly, their customer service was outstanding!!! The woman who answers the phone was so kind and helpful, not to mention funny, she made a difficult situation feel like a breeze! Highly recommend!
http://www.SERVPROsantacruz.com/fire-smoke-damage-restoration
We had a kitchen fire and there was a lot of smoke damage.
SERVPRO did an excellent job of cleaning our kitchen, even the bright white tile was sparkling.
Even more importantly, their customer service was outstanding!!!
The woman who answers the phone was so kind and helpful, not to mention funny,
she made a difficult situation feel like a breeze! Highly recommend!
Recently, SERVPRO West Coast provided me with smoke damage remediation services from the CZU Lightning Complex Fire.
From scheduling to answering questions and helping me understand the work to be done and how to prepare, through confusing issues relating to insurance, they have been extremely helpful and had a sense of the stress I was under dealing with being displaced, insurance, non-potable water, etc.
SERVPRO Westcoast went far beyond any expectation I might have of a remediation company, the way they treated me was warm and caring as if they were taking care of me as well as my house.
Nerves frayed and not knowledgeable, I was nervous, apprehensive, and unsure of how to proceed in the three-party relationship between me, my Insurance Company, and SERVPRO Westcoast. SERVPRO Westcoast helped me navigate through the issues of recovery from the smoke damage.
No matter who I spoke with, what questions I had and sometimes I was, well, let's just say challenging, the SERVPRO Westcoast team was kind and genuinely caring.
I found all the staff members eager to help and beyond professional and were absolutely wonderful! When the task force arrived at my house to commence work, I asked if I could stay with which they had no problem. The task force lead asked of any specific things they should be aware of before starting to renew my house and bring my home back to me, I shared a few things with them, and they went to work their magic!
Thank you SERVPRO Westcoast, you get a 100 + from me!
We are very impressed with the SERVPRO Santa Cruz/Santa Clara team members doing the work here.
They take pride in their work and they are very professional.
Keep up the good service!!
Warm regards
Aida
We had some MASSIVE water damage to our town home the other night, so bad that all 4 stories flooded and were pouring down gallons of water. After the fire department came out, they recommended calling SERVPRO of Santa Cruz because it's the closest one to our house. After calling, the tech that responded onsite fast. His name was Tony(older Asian man) and was SO NICE and INCREDIBLY helpful. He arrived a little after midnight and was at the house for almost 12 hours! . He was super nice and respectful of our space. We could not have dreamed of a better experience. Thanks Tony and SERVPRO!
http://www.SERVPROsantacruz.com/fire-smoke-damage-restoration
We had a leak in our bathroom that started the night of the lightning storms that sparked the CZU fires. SERVPRO was on the job quickly and very diligent in checking their equipment every day and adjusting things to dry out the bathroom and adjoining bedroom carpet, hallway hardwood floors, and drywall in 3 different rooms. They were easy to work with when we had to evacuate, and back on the job when we returned.
Thanks SERVPRO for making a difficult time a little easier!
I had bought a cool vintage dresser that came from a smoker's house and after many months of airing it out, the cigarette smoke smell still lingered. Dropped it off at SERVPRO where it spent some time in their ozonater and just picked it up yesterday. No more smoke smell!
SERVPRO was amazing - we had extensive damage caused by a leaky water line to the ice maker in our fridge (replacing plastic water line with stainless steel going forward!)
They were professional, super responsive, very supportive and understanding during a difficult clean up period (water damage and mold).
Would definitely recommend them for any water damage/mold abatement needs!
I was amazed at SERVPRO. But first I have to say Kat Lund in the office was the beginning of my wonderful experience. She was kind and friendly and informative when I was scared, angry, sad and not knowing what to do next she helped me through. Dealing with State Farm is not fun, still isn't, but she was there for me. And when I was not quite happy with the first time SERVPRO came to my house (which was very unusual because of everything I heard about them) They came back, Kat in the office listened to me, and I was astonished that they came back. And I could then say this was the cleanest my house has ever been. The integrity of the company was refreshing!!!! And finding cookies on my doorstep was just what I needed. Thank you SERVPRO for helping me through a very difficult time in my life!!!!
These folks were friendly and professional. We had a kitchen fire and there was a lot of smoke damage. SERVPRO of Santa CRuz did an excellent job of cleaning our kitchen, even the bright white tile was sparkling. Even more importantly, their customer service was outstanding!!! The woman who answers the phone was so kind and helpful, not to mention funny, she made a difficult situation feel like a breeze! Highly recommend!
http://www.SERVPROsantacruz.com/fire-smoke-damage-restoration
We had a kitchen fire and there was a lot of smoke damage.
SERVPRO did an excellent job of cleaning our kitchen, even the bright white tile was sparkling.
Even more importantly, their customer service was outstanding!!!
The woman who answers the phone was so kind and helpful, not to mention funny,
she made a difficult situation feel like a breeze! Highly recommend!
Recently, SERVPRO West Coast provided me with smoke damage remediation services from the CZU Lightning Complex Fire.
From scheduling to answering questions and helping me understand the work to be done and how to prepare, through confusing issues relating to insurance, they have been extremely helpful and had a sense of the stress I was under dealing with being displaced, insurance, non-potable water, etc.
SERVPRO Westcoast went far beyond any expectation I might have of a remediation company, the way they treated me was warm and caring as if they were taking care of me as well as my house.
Nerves frayed and not knowledgeable, I was nervous, apprehensive, and unsure of how to proceed in the three-party relationship between me, my Insurance Company, and SERVPRO Westcoast. SERVPRO Westcoast helped me navigate through the issues of recovery from the smoke damage.
No matter who I spoke with, what questions I had and sometimes I was, well, let's just say challenging, the SERVPRO Westcoast team was kind and genuinely caring.
I found all the staff members eager to help and beyond professional and were absolutely wonderful! When the task force arrived at my house to commence work, I asked if I could stay with which they had no problem. The task force lead asked of any specific things they should be aware of before starting to renew my house and bring my home back to me, I shared a few things with them, and they went to work their magic!
Thank you SERVPRO Westcoast, you get a 100 + from me!
About Us
When water damage, fire damage, or any other emergency strikes, it can be tricky to know what to do. You may be feeling overwhelmed and unsure of where to turn. That's where SERVPRO of Santa Cruz comes in.
Our professionally trained and IICRC certified technicians are here to help.
We will work quickly and efficiently to minimize the disruption for you so that you can get back to your normal life as soon as possible. We understand how stressful these situations can be, and we're here to help you every step of the way.
Call us today - we're ready to help!
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