We had a leak in our bathroom that started the night of the lightning storms that sparked the CZU fires. SERVPRO was on the job quickly and very diligent in checking their equipment every day and adjusting things to dry out the bathroom and adjoining bedroom carpet, hallway hardwood floors, and drywall in 3 different rooms. They were easy to work with when we had to evacuate, and back on the job when we returned.

Thanks SERVPRO for making a difficult time a little easier!

I had bought a cool vintage dresser that came from a smoker's house and after many months of airing it out, the cigarette smoke smell still lingered. Dropped it off at SERVPRO where it spent some time in their ozonater and just picked it up yesterday. No more smoke smell!

SERVPRO was amazing - we had extensive damage caused by a leaky water line to the ice maker in our fridge (replacing plastic water line with stainless steel going forward!)

They were professional, super responsive, very supportive and understanding during a difficult clean up period (water damage and mold).

Would definitely recommend them for any water damage/mold abatement needs!

Best service ever! Local people, local business! SERVPRO came to the rescue over Thanksgiving weekend when we had a minor disaster at our house. Spent five hours on the phone trying to get someone to respond when I suddenly thought of calling SERVPRO. They were incredibly prompt, courteous, professional & so well equipped to deal with the situation! We were so grateful & highly recommend them!

These guys are quick, responsive, organized, and affordable.  We had a fire in a large plastic container on a construction site (in a very large enclosed room) that caused sticky sooty smoke throughout the space (in the rafters, on half-built framing -- everywhere).  SERVPRO knew what to do and took care of the clean up immediately.  They wiped down every surface (including all the nooks and crannies) with special chemical sponges that took care of a nasty problem.  We were VERY impressed.

I own several companies in Santa Cruz and one of our staff members tested positive for COVID.  I wanted to clean the offices, trucks and work areas the person who tested positive used or entered to keep my employees safe.  I needed to do this ASAP to keep the companies running and employees working.

I reached out to SERVPRO via their website and asked for help.  This was on a holiday evening (late at night) and by 7 AM the next morning I had a response from the SERVPRO team!! Wow.....that was fast service I thought.  It got better!!

I worked with multiple SERVPRO office staff members for the next several hours and by 10:30 AM I was meeting their cleaning staff at my offices to get started.  The cleaning crew was on time, prepared, professional, and had all the materials and personal protective equipment and know how to get the job done safely.

I was down only one day because SERVPRO came in and saved the day.  I don't write reviews; this is my first one ever.  That's how good they were.

Thank you to you and your crews for prompt, professional and through work.

"The daily updates and reports that came in are fantastic! The techs were awesome. Thank you for getting our classrooms back in working order fast when we had a water overflow happen on the first day of the 2016 school year. Thank You SERVPRO of Santa Cruz/Santa Clara!”

The "Emergency Ready Plan " SERVPRO of Santa Cruz performed on our hotel properties provided to be a valuable asset to our emergency contingency plan. All the important information for all the properties we manage in one easy to read application format on our phones. This is a must for any commercial property. 

Greg Schoenstein-The Azul Hospitality Group

We had a leak in our bathroom that started the night of the lightning storms that sparked the CZU fires. SERVPRO was on the job quickly and very diligent in checking their equipment every day and adjusting things to dry out the bathroom and adjoining bedroom carpet, hallway hardwood floors, and drywall in 3 different rooms. They were easy to work with when we had to evacuate, and back on the job when we returned.

Thanks SERVPRO for making a difficult time a little easier!

I had bought a cool vintage dresser that came from a smoker's house and after many months of airing it out, the cigarette smoke smell still lingered. Dropped it off at SERVPRO where it spent some time in their ozonater and just picked it up yesterday. No more smoke smell!