Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
About Us
Here to Help® 24/7.
SERVPRO of San Diego City SW
About Us
SERVPRO of San Diego City SW understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
Owned and operated by Benjamin Sussman and Jordan Katz, Ben and Jordan are childhood best friends and soccer buddies, who found themselves with an incredible opportunity to purchase their first SERVPRO franchise several years ago. They bought a “new” territory, meaning there was absolutely no book of business or existing employees. They built everything from scratch, and the first six months of the business was operated out of Ben’s house in South Park, a 2 bedroom 1 bath home with a 1 car garage, with Ben and Jordan doing all of the production work, and one employee in the “office” working from the kitchen table. That Office Manager is still with us today. We now have over 25 employees, and no longer work from a small home in South Park, but a spacious office and warehouse in central San Diego. Our company specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also perform mold remediation and biohazard cleanup services. We are on nearly 40 insurance preferred vendor programs, have steady commercial work including medical facilities, hotels and motels, HOAs, and more. We attribute our growth to always doing the right thing, placing the customer first, and having open and honest communication in every dealing and interaction we have. Call us 24 hours a day, 7 days a week at 619-269-5004.
Service Area
Certifications
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
Licenses
- General Contractor License: 1037786
Payment Info
The following cards are accepted:Awards
- Exhibitor Booth of the Year - San Diego County Apartment Association Education Expo
Affiliations
- BNI - Business Network International
- SDCAA - San Diego County Apartment Association
- CAI - Community Association Institute
- NARPM - National Association of Residential Property Managers
What our
customers are saying
Quick response and excellent service. We had a listing that was affected by a water main break. Owner was off-site at the time. Tanya was quick to meet me at the property and walk us through the process. As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process. They kept us informed the entire time. Very impressed with the professionalism of the entire crew, their care of the building, and of our client. Love SERVPRO San Diego City SW!
I love this branch of SERVPRO. Ben, Jordan and the team are the best group of people who made my horrible condo flood seem manageable. Shout out to the amazing contents manager, Steph.
My new home had a roof leak thanks to a recent storm in San Diego. SERVPRO of San Diego City SW took great care of us and walked us through several options we had. Truly good people who care about their customers. Thank you.
We ran into some challenges with our property due to storm damage. SERVPRO of San Diego City SW provided some excellent recommendations and alternatives. Appreciate everything you did for us, thank you.
"THANK YOU!!!!! The fire that destroyed my office nearly destroyed my spirit. Enter SERVPRO of San Diego City SW. You guys helped me through the entire process and did such a great job. And everyone was so nice."
So we have a rental unit on the 3rd floor of a condo building in Little Italy, and the washing machine water-level sensor switch failed... Yup, flooded half of our unit and the ceiling / walls of the unit down stairs. We called SERVPRO right away, oh we had never used SERVPRO services before, but thankfully a few months ago our neighbors had a bathroom tub overflow in their 3 story home and it flooded all the way to the garage. In talking with our neighbors about their experience and repairs they highly recommended SERVPRO, if we ever needed such. Well we did and so we call SERVPRO... They were out their very quickly and sucked up all the water, even from the washing machine tub. They masked off the unaffected areas with plastic walls, took off the base boards, cut out the wet drywall and removed the wet carpet pad... They setup their blow dryers and let evaporation do the rest. Then they came back and inspected the walls / floors and not finding any remaining water they quickly restored the walls, carpet pad and base boards, looks like new.
Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication is everything you need in any emergency or urgent matter. They answer all my questions and concerns, and follow up whenever needed.
Also, they specialize in all of Downtown so have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :) )
Lisa & Ben, thank you for all you do and leading such a great team! Greatly appreciate all the hard and professional work!
My condo had major water damage due to a small fire in the unit above, and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph the contents manager for taking such great care of my belongings!!
Our insurance company sent SERVPRO of San Diego City Southwest to deal with the little flood caused by the failure of a valve on our dishwasher. They were prompt, professional, and did a great job. They set up fans and dehumidifiers. The areas with wet dry wall were cut out. During the next week they packed up the lower kitchen cabinets, removed those cabinets, packed up our office, and dining room. The rooms were dried out within a week. Everyone was helpful, thoughtful and very professional.
Quick response and excellent service. We had a listing that was affected by a water main break. Owner was off-site at the time. Tanya was quick to meet me at the property and walk us through the process. As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process. They kept us informed the entire time. Very impressed with the professionalism of the entire crew, their care of the building, and of our client. Love SERVPRO San Diego City SW!
I love this branch of SERVPRO. Ben, Jordan and the team are the best group of people who made my horrible condo flood seem manageable. Shout out to the amazing contents manager, Steph.
My new home had a roof leak thanks to a recent storm in San Diego. SERVPRO of San Diego City SW took great care of us and walked us through several options we had. Truly good people who care about their customers. Thank you.
We ran into some challenges with our property due to storm damage. SERVPRO of San Diego City SW provided some excellent recommendations and alternatives. Appreciate everything you did for us, thank you.
"THANK YOU!!!!! The fire that destroyed my office nearly destroyed my spirit. Enter SERVPRO of San Diego City SW. You guys helped me through the entire process and did such a great job. And everyone was so nice."
So we have a rental unit on the 3rd floor of a condo building in Little Italy, and the washing machine water-level sensor switch failed... Yup, flooded half of our unit and the ceiling / walls of the unit down stairs. We called SERVPRO right away, oh we had never used SERVPRO services before, but thankfully a few months ago our neighbors had a bathroom tub overflow in their 3 story home and it flooded all the way to the garage. In talking with our neighbors about their experience and repairs they highly recommended SERVPRO, if we ever needed such. Well we did and so we call SERVPRO... They were out their very quickly and sucked up all the water, even from the washing machine tub. They masked off the unaffected areas with plastic walls, took off the base boards, cut out the wet drywall and removed the wet carpet pad... They setup their blow dryers and let evaporation do the rest. Then they came back and inspected the walls / floors and not finding any remaining water they quickly restored the walls, carpet pad and base boards, looks like new.
Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication is everything you need in any emergency or urgent matter. They answer all my questions and concerns, and follow up whenever needed.
Also, they specialize in all of Downtown so have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :) )
Lisa & Ben, thank you for all you do and leading such a great team! Greatly appreciate all the hard and professional work!
My condo had major water damage due to a small fire in the unit above, and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph the contents manager for taking such great care of my belongings!!
Our insurance company sent SERVPRO of San Diego City Southwest to deal with the little flood caused by the failure of a valve on our dishwasher. They were prompt, professional, and did a great job. They set up fans and dehumidifiers. The areas with wet dry wall were cut out. During the next week they packed up the lower kitchen cabinets, removed those cabinets, packed up our office, and dining room. The rooms were dried out within a week. Everyone was helpful, thoughtful and very professional.