I was impressed with SERVPRO of Long Beach and how they handled my water damage problem at my residence. I am satisfied with their service and would recommend this SERVPRO for water damage restoration and cleanup.

Professional and local. They are very helpful and handled my claim quick and easy. I'm a local insurance agent and would recommend them

Yelp Review - This was my first time to have had the misfortune of having water damage in my Long Beach rental condo. Although I had a bad experience dealing with my HOA (who was responsible for the building plumbing break), I must say that SERVPRO/Henry Sonboli helped facilitate and coordinate the process with all parties/contractors involved from testing for water moisture, to asbestos testing, to asbestos removal, to drying, and to retesting, (albeit my HOA delayed repairs to my unit). SERVPRO/Henry was very professional, answered my HOA's/my questions, coordinated with the other contractors, and kept me informed during the entire process.  He returned my phone call even though it was a Thanksgiving weekend when I requested him to have his staff open up a portion of the enclosure so my tenants can access their bedroom. (The asbestos removal company inadvertently forgot to open up the plastic enclosure from the living room to the south bedroom after they were done removing the asbestos. SERVPRO was doing the drying and final testing around that time so it was easier to ask SERVPRO for this request, which his crew did.) Also, even after he was already done with his job in my unit, he still attended a meeting with the HOA per HOA's request to give his professional opinion about the water damage issue that my HOA and I were researching. That's extra time he expended for returning to my unit days after his crew was already done with its job. (He actually drove from Laguna Niguel to Long Beach that day  to make it in time for the meeting). Now that's just good customer service!

I've been meaning to leave a review for this SERVPRO, Henry and his crew came through in so many ways for us. Back on 2/17 there was a really bad rain and wind storm that lifted the shingles on our house and water came into three of our bedrooms. We had water everywhere. We called SERVPRO first thing the next morning and Henry was here the same day assessing the damage and sharing his knowledge and experiences with us for the best ways to resolve all the problems and approach the insurance claims. A few days later he brought his guys over to rip up walls and flooring and set up drying machines and dehumidifiers (7 machines total) in all three rooms. The machines ran 4 days straight, dried everything up and they returned to retest, remove equipment and clean up. In such a stressful situation Henry and his crew (Miguel and the others) took care of us, were sympathetic to our situation, and showed us and our home a lot of care and respect. I would recommend this SERVPRO to anyone dealing with water damage. Henry knows his stuff and bends over backwards to assist. He even came over to meet with our insurance adjuster with hardly any notice so that the adjuster could hear his assessment and see the photos he took. I think his being there and talking with the insurance company helped to make the claims process a lot less stressful. Thanks again SERVPRO, I hope I never need you guys again but if for some reason I do, I'll certainly be calling and recommending you to others.

This company does excellent work. I would definitely recommend them for all water damage and restoration needs

Yelp Review - Came home from work and I saw my places was flooded.
Called my insurance company and they gave me contact information for SERVPRO of Northwest Long Beach. They assured my help is on the way; within 25 minutes crew showed up and explained the procedure. Crew started working and setting up the equipment. Their immediate actions saved my Kitchen cabins and lot more.
I truly appreciate their immediate attention!!
Highly recommend SERVPRO of Northwest Long Beach to anyone with water damage.

SERVPRO of Long Beach/Signal Hill & Henry was great. I would recommend SERVPRO to all my friends.

• Water Behind the Tile
  
   
  7/25/2017

  I had a leak in my upper duplex unit which allowed water to flow down the interior of the walls from the upper to the lower unit. SERVPRO of Northwest Long Beach was recommended by my insurance agent. Tom & his crew came out, tested for moisture in the walls and then placed 2 dehumidifiers, 1 for each unit.  Within 5 days the readings indicated that the moisture had been eliminated and they removed the units. They were efficient and professional.  I would highly recommend SERVPRO

  
  
  

I had a water damage at my place of residence and SERVPRO of Northwest Long Beach came within 35 minutes of me calling. They did a fantastic job of taking care of my all my contents and walked me through the process in detail. I would definitely recommend SERVPRO for any kind of water damage.

I was impressed with SERVPRO of Long Beach and how they handled my water damage problem at my residence. I am satisfied with their service and would recommend this SERVPRO for water damage restoration and cleanup.

Professional and local. They are very helpful and handled my claim quick and easy. I'm a local insurance agent and would recommend them