Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
About Us
Here to Help® 24/7.
SERVPRO of North Sacramento
About Us
Restoration companies have the honor and unique opportunity to partner with residents of the communities they serve at times of great need and stress. At SERVPRO of North Sacramento, we put emphasis on developing relationships that make a positive difference in our customers’ lives as we take on the tasks necessary to help them recover from a water, fire, storm, mold, or other disasters.
We commit to providing services of unsurpassed quality, intended to deliver a premium level of value to our customers. Owners Sam and Hiba Awwad pledge to handle each project undertaken with the highest standards of integrity and insist that our employees adhere to industry best practices as we transform catastrophic scenarios back to pre-loss condition.
Teamwork is the foundation of our approach at SERVPRO of North Sacramento. We seek highly-qualified individuals to work with us, meeting the needs of our customers and increasing the capacity of our company to provide mitigation, remediation, and restoration services as an industry leader in the communities we serve.
Technicians who work for us are highly trained, skilled, and experienced. Our production employees hold a wide range of certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The purpose of the IICRC is to develop and support internationally recognized standards in the cleaning and restoration industry. The services we perform reflect our promise to perform work that meets or exceeds these standards.
Our team takes responsibility for the assessments we make, recovery plans we develop, and the work product we deliver. Integrity and personal accountability are at the core of all we do. Customers can expect honesty, transparency, and reliability from everyone associated with SERVPRO of North Sacramento, as we help to alleviate the stress and fear when disaster strikes that can be overwhelming.
Service Area
Certifications
- HST - Health and safety Technician
- CMT - Commercial Carpet Maintenance Technician
- OCT - Odor Control Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- RCT - Rug Cleaning Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
Payment Info
The following cards are accepted:Awards
- Directors Bronze SERVPRO INDUSTRIES
- Fire & Water- Clean Up and Restoration Service Best Of Presented by Sacramento Award Program
- Directors Bronze SERVPRO INDUSTRIES
- Fire & Water- Clean Up and Restoration Service Best Of
- Storm Trooper Award Northern California Wildfires
Affiliations
- Sacramento Claims Association
- Natomas Chamber Of Commerce
- Better Business Bureau - BBB of Northeast California
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
The men who helped me did an amazing job! Paul, Anthony and Rafael were all very helpful and careful when it came to my things. They were patient as well! Amazing customer service! I recommend them to anyone who is going through fire damage or any type of damage to their home! They even went as far as unclogging my drain when it was pouring. Perfect job!
Like all the other great reviews, I just can't say enough about how wonderful it was to have Sam and his crew help us out. We had a water leak that had been going on for awhile, so we had mold. We have never had anything like this happen before, but they came in and fixed things right up. They are very professional, from Christine in the office to the crew that showed up everyday. I highly recommend them!! Thank you so much SERVPRO of North Sacramento.
Who knew SERVPRO could lure me out of my Yelp slump? We discovered a significant amount of water in our basement after all the heavy rains so I looked for suggestions on Yelp and Nextdoor and both places listed this specific franchise. I called around 5:30 or 6:00 one night and spoke with Hiba right away, which was great because I was expecting to have to leave a message. We made arrangements for them to inspect the place and it was smooth sailing from then on. Hiba came a few days later (due to my crazy schedule not theirs) and was really lovely and professional. When her husband Sam and their crew came to suck out all the water and set up the dehumidifier they were also really professional and nice, too. They offered suggestions about where the water was coming from and even put me in touch with an awesome contractor who has already helped me get a sump pump. Anyway, this is a stellar group, they did a great job in a timely manner and I cannot recommend them higher! Thanks Hiba, Sam and your team for going into my creepy trapdoor basement and taking care of the problem! You guys are awesome!
I called this location amongst a host of other companies. This company stuck out while shopping around. The customer service on the phone was extremely friendly and they were willing to come to my site within the hour.
They visited the job site and got started shortly after dealing with the insurance procedures. They were very helpful with the whole ordeal. Insurances could be a pain in the A$$, but they made the process a much smoother and pleasant one.
Would definitely recommend them!
We are so grateful to Sam and Hiba for their professionalism and competent handling of what was a very stressful time for us. They were excellent at communicating with us letting us know the full scope of the project and what to expect and then reporting on the progress daily. Hopefully we will never have need for water damage remediation again but if we do we know exactly who to call!
To our new friend at SERVPRO of North Sacramento, thank you for making our transition easy. You were there for us every step of the way. Your kindness and help were so appreciated. Thanks again.
Came through always as promised. Did and great job, the team was super efficient. Highly recommended
We had a "little" flood around Thanksgiving in our kitchen from an unknown leak under our sink. After mopping up what water I could & putting my own fan on it for days, there was still a musty smell. One of my daughters who knows the dangers of mold did research and found SERVPRO. After the holidays, I finally called them mid-January and they were able to come right out to assess the situation, indicating it was going to be a bigger job than we expected. They worked within our insurance company's requirements but also helped us to get what was fair regarding the replacement damage. We SO appreciate Hiba, Sam and their team! They were professional, careful, quick, efficient, and emotionally supportive of our situation. I would Highly recommend SERVPRO of North Sacramento to anyone with water or mold issues!
OUTSTANDING! PROFESSIONAL! COMPASSIONATE! PUNCTUAL!
RESPECTFUL!
I can honestly say, that I have never done business with such amazing people. 5 stars is not enough. Sam, Heba and their crew dealt with a very difficult situation . Most business people would have quit. They persevered and I am so grateful to them for their commitment and amazing work ethic! outstanding job!
Thank you SO much!
The men who helped me did an amazing job! Paul, Anthony and Rafael were all very helpful and careful when it came to my things. They were patient as well! Amazing customer service! I recommend them to anyone who is going through fire damage or any type of damage to their home! They even went as far as unclogging my drain when it was pouring. Perfect job!
Like all the other great reviews, I just can't say enough about how wonderful it was to have Sam and his crew help us out. We had a water leak that had been going on for awhile, so we had mold. We have never had anything like this happen before, but they came in and fixed things right up. They are very professional, from Christine in the office to the crew that showed up everyday. I highly recommend them!! Thank you so much SERVPRO of North Sacramento.
Who knew SERVPRO could lure me out of my Yelp slump? We discovered a significant amount of water in our basement after all the heavy rains so I looked for suggestions on Yelp and Nextdoor and both places listed this specific franchise. I called around 5:30 or 6:00 one night and spoke with Hiba right away, which was great because I was expecting to have to leave a message. We made arrangements for them to inspect the place and it was smooth sailing from then on. Hiba came a few days later (due to my crazy schedule not theirs) and was really lovely and professional. When her husband Sam and their crew came to suck out all the water and set up the dehumidifier they were also really professional and nice, too. They offered suggestions about where the water was coming from and even put me in touch with an awesome contractor who has already helped me get a sump pump. Anyway, this is a stellar group, they did a great job in a timely manner and I cannot recommend them higher! Thanks Hiba, Sam and your team for going into my creepy trapdoor basement and taking care of the problem! You guys are awesome!
I called this location amongst a host of other companies. This company stuck out while shopping around. The customer service on the phone was extremely friendly and they were willing to come to my site within the hour.
They visited the job site and got started shortly after dealing with the insurance procedures. They were very helpful with the whole ordeal. Insurances could be a pain in the A$$, but they made the process a much smoother and pleasant one.
Would definitely recommend them!
We are so grateful to Sam and Hiba for their professionalism and competent handling of what was a very stressful time for us. They were excellent at communicating with us letting us know the full scope of the project and what to expect and then reporting on the progress daily. Hopefully we will never have need for water damage remediation again but if we do we know exactly who to call!
To our new friend at SERVPRO of North Sacramento, thank you for making our transition easy. You were there for us every step of the way. Your kindness and help were so appreciated. Thanks again.
Came through always as promised. Did and great job, the team was super efficient. Highly recommended
We had a "little" flood around Thanksgiving in our kitchen from an unknown leak under our sink. After mopping up what water I could & putting my own fan on it for days, there was still a musty smell. One of my daughters who knows the dangers of mold did research and found SERVPRO. After the holidays, I finally called them mid-January and they were able to come right out to assess the situation, indicating it was going to be a bigger job than we expected. They worked within our insurance company's requirements but also helped us to get what was fair regarding the replacement damage. We SO appreciate Hiba, Sam and their team! They were professional, careful, quick, efficient, and emotionally supportive of our situation. I would Highly recommend SERVPRO of North Sacramento to anyone with water or mold issues!
OUTSTANDING! PROFESSIONAL! COMPASSIONATE! PUNCTUAL!
RESPECTFUL!
I can honestly say, that I have never done business with such amazing people. 5 stars is not enough. Sam, Heba and their crew dealt with a very difficult situation . Most business people would have quit. They persevered and I am so grateful to them for their commitment and amazing work ethic! outstanding job!
Thank you SO much!