servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
They went above and beyond. My house flooded because my toddler decided to flush as many toys as he could down the toilet during the two seconds I took my eyes off him. I won't lie, I had a bit of a breakdown in the middle of the night. The equipment they used to dry was loud and that combined with a toddler had been keeping me up night after night. I called Troy just to rant expecting a voicemailbox, but instead he picked up the phone at 11:00PM and listened to me vent for over an hour. He was so kind to offer me an ear and encouragement that it would all be over soon. Awesome customer service.
SERVPRO got me out of a tough bind. I am a home owner and licensed contractor but my tenants would not let my team in to do a lot of work that needed to be done. They were able to get into the home and take care of some mold for us, then they actually convinced the tenants to let my team finish up the rest of the work for the house. It really saved me a lot of time and money.
Came home from a vacation to find that it was snowing inside my house! Pipe freezes can cause a lot of damage, especially if you aren't home when they happen. SERVPRO fixed everything up for me, call SERVPRO if this ever happens to you!
Friendly, kind and patient service. All my questions were answered with great patience and kindness, very thankful!
SERVPRO did a great job, would definitely recommend them.
I sold my “Good Hands” Agency after over 30 years. During that time SERVPRO became my sole referral for restoration work......and I never had a complaint.
After the Camp Fire, I had a need for their services, and again I was not disappointed . As usual, they were fast, friendly, and efficient . I can’t recommend them enough.
I had my sliding glass door destroyed with a rock at 2:00 in the morning. This isn't the first time I had some glass broken, but it is the first time I used SERVPRO. They fixed up the door with some wood, but that wasn't what impressed me. I saw one of the guys digging around in my rocks, when I asked him what he was up to he told me he was searching for glass that got in the rock so my dogs paws wouldn't get cut next time I let him out in the yard. Nowdays you don't see someone genuinely go out of their way like that, especially at 2:00AM. They were so thorough that I had to tell them to go home so I could get back to sleep. Joking aside, I really appreciate the effort.
I was very happy with SERVPRO. The crew was very efficient and courteous. They left my house neat and very clean including my garage. The bathrooms and kitchen were cleaner than they have ever been!
I accidentally caused a fire in my house while cooking. Minutes after the fire department arrived I was suddenly bombarded with tons of companies. Every day we had 5 to 10 people show up on our doorstep offering us bribes to let them clean our house. Then one day this guy Troy shows up at our house gives me a card and told me "I only want to help, if you are tired of all the chasers. Give me a call." and that was it. I didn't believe him at first but decided to give him a chance. Once I signed with SERVPRO he put one sign up in our window and made a bunch of calls in my yard, then suddenly almost everyone stopped bothering my family. We still got like one person a day showing up at our door to talk about how "terrible" SERVPRO was, but it was way better than the 10 a day we had before. Troy had my back through the whole headache and I don't know where these people got their ideas of SERVPRO because it was nothing but positive for me.
They went above and beyond. My house flooded because my toddler decided to flush as many toys as he could down the toilet during the two seconds I took my eyes off him. I won't lie, I had a bit of a breakdown in the middle of the night. The equipment they used to dry was loud and that combined with a toddler had been keeping me up night after night. I called Troy just to rant expecting a voicemailbox, but instead he picked up the phone at 11:00PM and listened to me vent for over an hour. He was so kind to offer me an ear and encouragement that it would all be over soon. Awesome customer service.
SERVPRO got me out of a tough bind. I am a home owner and licensed contractor but my tenants would not let my team in to do a lot of work that needed to be done. They were able to get into the home and take care of some mold for us, then they actually convinced the tenants to let my team finish up the rest of the work for the house. It really saved me a lot of time and money.
Came home from a vacation to find that it was snowing inside my house! Pipe freezes can cause a lot of damage, especially if you aren't home when they happen. SERVPRO fixed everything up for me, call SERVPRO if this ever happens to you!
Friendly, kind and patient service. All my questions were answered with great patience and kindness, very thankful!
SERVPRO did a great job, would definitely recommend them.
I sold my “Good Hands” Agency after over 30 years. During that time SERVPRO became my sole referral for restoration work......and I never had a complaint.
After the Camp Fire, I had a need for their services, and again I was not disappointed . As usual, they were fast, friendly, and efficient . I can’t recommend them enough.
I had my sliding glass door destroyed with a rock at 2:00 in the morning. This isn't the first time I had some glass broken, but it is the first time I used SERVPRO. They fixed up the door with some wood, but that wasn't what impressed me. I saw one of the guys digging around in my rocks, when I asked him what he was up to he told me he was searching for glass that got in the rock so my dogs paws wouldn't get cut next time I let him out in the yard. Nowdays you don't see someone genuinely go out of their way like that, especially at 2:00AM. They were so thorough that I had to tell them to go home so I could get back to sleep. Joking aside, I really appreciate the effort.
I was very happy with SERVPRO. The crew was very efficient and courteous. They left my house neat and very clean including my garage. The bathrooms and kitchen were cleaner than they have ever been!
I accidentally caused a fire in my house while cooking. Minutes after the fire department arrived I was suddenly bombarded with tons of companies. Every day we had 5 to 10 people show up on our doorstep offering us bribes to let them clean our house. Then one day this guy Troy shows up at our house gives me a card and told me "I only want to help, if you are tired of all the chasers. Give me a call." and that was it. I didn't believe him at first but decided to give him a chance. Once I signed with SERVPRO he put one sign up in our window and made a bunch of calls in my yard, then suddenly almost everyone stopped bothering my family. We still got like one person a day showing up at our door to talk about how "terrible" SERVPRO was, but it was way better than the 10 a day we had before. Troy had my back through the whole headache and I don't know where these people got their ideas of SERVPRO because it was nothing but positive for me.